ed batista, interpersonal dynamics (aka touchy feely) @stanfordbiz, class 1: beginnings
TRANSCRIPT
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Dynamics InterpersonalEd BatistaWinter 2017CLASS 1: BEGINNINGS
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Foundational conceptsIntroduce our staff4 exercises in pairsSmall group discussionFinal commentsHere until 5:50pm
Today’s agenda
Photo by Theresa Thompson [link]
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Who am I?
Executive coach, GSB Lecturer & alumnusContributor @HarvardBizThe Art of Self-Coachingwww.edbatista.com
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Why this coursematters to me…
Impact on my career, marriage & lifeUltimately led me to coaching20+ groups, 250+ students
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Photo by U.S. Army [link]
I will…Give you my bestWelcome inputEnd on time
What else would be helpful for you?
Workingagreements
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WorkingagreementsI ask you to…
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Photo by Luz Adriana Villa [link]
WorkingagreementsI ask you to…Start on time
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WorkingI ask you to…Challenge yourself
agreements
Photo by Daniel Oines [link]
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WorkingI ask you to…Minimizedistractions
agreements
Photo by Robert S. Donovan [link]
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WorkingI ask you to…Respectconfidentiality
agreements
Photo by Vox Efx [link]
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WorkingI ask you to…Start on timeChallenge yourselfMinimize distractionsRespect confidentiality
Can we all commit to this?
agreements
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Learning & stressYerkes-Dodson Law (Harvard
psychologists, 1908)Arousal improves performance up to a pointModest stress = More effective learningToo much stress = No learning
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Learning & stress
Stress
Learning
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Learning & stressHans Selye, Université de Montréal
Eustress & distress
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Learning & stress
Stress
Learning
Eustress Distress
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Learning & stress
Stress
Learning
Eustress Distress
Essential to push yourself…
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Learning & stress
Stress
Learning
Eustress Distress
…but not past the tipping point
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Learning & stress
Stress
Learning
Eustress Distress
Only you know where it is
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Learning & stress
Stress
Learning
Eustress Distress
THIS is the goal
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Learning & stress
Stress
Learning
Eustress Distress
NOT this
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Feedback is…StressfulConfusingUnwelcome
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An actual giftNo stressNo confusionAlways welcome
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If it’s not a giftIt’s data……on your response to their behavior…& on their response to your behavior
what is it?
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If it’s not a giftIt may be directiveStop…Start…Do more…Do less…
what is it?
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If it’s not a giftBut it’s not……a commandment…nor do we have a duty to obey
what is it?
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It’s not like this…
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It’s like this
Photo by Unknown. Concept by Kevin Martin.
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A model can help
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When you do [X], I feel [Y].
The simplestfeedback model
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When you do [X], I feel [Y].
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Emotions areattention magnets
Photo by Garrett Mace [link]
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Emotions areattention magnetsDisclosing feelings can be
uncomfortableBut we’re wired to respond to emotionAnd vulnerability can create intimacyComfort with discomfort
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Our FacilitatorsThey’re NOT…In charge of the T-groupAny more (or less) responsible for outcomes
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Our FacilitatorsThey ARE…In a dual role (also members)In a differentiated role (not always members)
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Our FacilitatorsDon HejnaLela DjakovicMark VoorsangerRich KassSue NevilleTuquynh Tran
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And a guestBrian Lowery
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Reading CoachesGSB-trained Facilitators
Comment on portions of written workPurpose is to support your learning in T-group
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Reading CoachesStephanie Stevens
GSB FacilitatorDigital MediaGroup 1 (Half)(Don & Lela)
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Reading CoachesSunny Sabbini
GSB FacilitatorTherapist/MediatorGroup 1 (Half)(Don & Lela)
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Reading CoachesNorman Tran
GSB FacilitatorProduct DesignGroup 2(Rich & Tuquynh)
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Reading CoachesJamila Rufaro
Senior FacilitatorStanford PhDGroup 3(Mark & Sue)
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Reading CoachesYou’ll hear from them next week
Your Coach is here to support youI strongly encourage you to engage them
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Competencies & challenges
Photo by Anne Worner [link]
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CompetenciesInterpersonal Dynamics ReaderInterpersonal & group competenciesChallenges in interpersonal learning
& challenges
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CompetenciesWe’re all asking ourselves…What skills do I bring?What skills do I lack?Reflect
& challenges
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Share withOne skill I’m bringingOne skill I’m lacking
your partner
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Safety, trust,
Photo by Carly Lesser & Art Drauglis [link]
intimacy
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CONTEXT Learning,
Awareness,& Behavioral
Change
Experimentation,Risk-Taking,
& Vulnerability
Safety, Trust, Intimacy
Initial Conditions
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Safety, trust,What characterizes a group with these qualities?What behaviors contribute to them?What behaviors detract from them?
intimacy
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Safety, trust,Reframe the questions…How do I personally contribute to these qualities?How do I personally detract from them?Reflect
intimacy
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Share withHow I tend to create safety, trust & intimacyHow I tend to diminish safety, trust & intimacy
your partner
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Safety & stress
Stress
Learning
Eustress Distress
Safety is a necessary condition…
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Safety & stress
Stress
Learning
Eustress Distress
…not a final destination
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Social identityA core theme in this courseReferenced most weeks & the focus of Week 5
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Social identityHalvorson (Getting to “Us”)Positive impact in the workplaceSense of group identity
= Higher morale & productivity
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Social identityHenri Tajfel & John TurnerGroup memberships shape individual identityStems from a basic cognitive process
= Tendency to group things together
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Social identityBut we exaggerate…1. Differences between groups2. Similarities within groups
= Inevitable stereotypes
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Social identityContinuum of social behavior IntergroupInterpersonal
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It’s usually both
Photo by Anne Worner [link]
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Note….Social identity transcends gender, ethnicity, etc.Categorical relevance is highly subjective
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On the cover…Write down the visible
social identitiesthat matter to you
Getting to knowyou (better)
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Inside…Write down the invisible ones
Getting to knowyou (better)
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What social identities matter most to me?How might they impact me here?
Share withyour partner
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Myths & legends
Photo by Terence Faircloth [link]
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Add/dropFri Jan 13, 11:59pmWhy might you consider dropping?
deadline
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AttendanceEvery class and T-group session is mandatoryUnexcused absences drop grade 1 full levelNo allowances for interviews, recruiting, other classes, weddings, family events or…
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February 14
Photo by Floris Oosterveld [link]
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February 14Details in the Course ManualPlan to hold T-groups as scheduledMay start at 6pm if all 14 members agreeMay move to Wed or Thurs if all 14 members
agree on a 3-hour block before 10:30pmWhy such a strict policy?
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February 14
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February 14My responsibility as facultyCreate optimal learning conditionsProtect rights of those not going to VegasRemaining in this section is a commitment
to abide by the terms of the Course Manual
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Canvas
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CanvasEverything is onlineCourse Manual (Required for today)Syllabus (Replicated in weekly modules)Modules (Readings, class notes & assignments)Assignments (Left menu & bottom of home page)Problems? [email protected]
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Weekly reading
1 2 3 4 5 6 7 8 9 100
1020304050607080
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Assignments
Photo by Anonymous Collective [link]
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AssignmentsTwo weekly assignments*Pre-Class: Due Mondays @ NoonPost-Group: Due Thursdays @ NoonAlways check the Readings & Class Notes page
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Next stepsSee Week 2 Readings & Class Notes on CanvasWeek 2 Pre-Class Assignment due Mon @ NoonWeek 2 Tues Jan 12, 3pm hereFirst T-group 7-10pm
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Dynamics InterpersonalFor more:www.edbatista.com/interpersonal-dynamics.html