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www ecs federal com www .ecsfederal.com CORPORATE CAPABILITIES 2011 Electronic Consulting Services, Inc.

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Page 1: ECS Corporate Capabilites

www ecs federal comwww.ecs‐federal.com

CORPORATE CAPABILITIES 2011Electronic Consulting Services, Inc.

Page 2: ECS Corporate Capabilites

About ECS• Electronic Consulting Services, Inc. (ECS) was formed in 2001.• Established $125M professional services firm diversified across 14

departments/agencies of the Federal Government.• Prime contractor on over 90% of current contracts/revenue.

Quality Certifications: ISO 9001:2008 CMMI Level 3 PMP ITIL and HDI• Quality Certifications: ISO 9001:2008, CMMI Level 3, PMP, ITIL, and HDI.• Over 75% Performance-based contracting and service level agreements.• Dun & Bradstreet customer survey rating: “Exceeds Customer

Expectations.”p

Platinum Member

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Page 3: ECS Corporate Capabilites

ECS Contract Locations

Offering Solutions Throughout the United States 3

Page 4: ECS Corporate Capabilites

MarketsDEFENSEDEFENSE

• Department of the Army, PEO STRI• Department of the Navy, NSWC

ENVIRONMENTAL• EPA, OEI IRMD• EPA, OEI EDSD

FEDERAL CIVILIANUSDA N ti l I tit t f F d d A i lt (NIFA)

HOMELAND SECURITY• Office of the Chief Information Officer (OCIO)• Customs and Border Protection (CBP)• Transportation and Security Administration (TSA)

• USDA, National Institute for Food and Agriculture (NIFA)• USDA, Farm Services Agency (FSA)• Department of Commerce, US Patent Trademark Office

(USPTO)• Department of Housing and Urban Development (HUD)• Department of State (DOS) • Federal Air Marshall Services (FAMS)

• Federal Emergency Management Agency (FEMA)

• Department of State (DOS)• Department of Labor (DOL)• Federal Communications Commission (FCC)• Ginnie Mae (GNMA) 4

Page 5: ECS Corporate Capabilites

ECS Solutions

Architecture Development

Program Management & Execution

ECS Offers

S l ti

ECS Offers

S l ti

Application Development, IV&V, Testing

Application Support & Records

ManagementServicesSolutionsSolutions

Design & Implementation

Design, Integration & Management

Services&

Solutions

Help Desk & Support

Information Assurance & Compliance

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Page 6: ECS Corporate Capabilites

M d li d Si l iModeling and SimulationAn integral part of the systems engineering support we provide to our clients, we provide modeling and simulation processes that include project management, system engineering software testing and quality control, dynamic testing, and verification and validation.

US Army Program US Army Program Executive Executive Office Office  (PEO), Simulation(PEO), Simulation, , Training & Training & Instrumentation Instrumentation (STRI) (STRI) Systems Engineering and Technical AssistanceSystems Engineering and Technical Assistance

US Army Program US Army Program Executive Executive Office Office  (PEO), Simulation(PEO), Simulation, , Training & Training & Instrumentation Instrumentation (STRI) (STRI) Systems Engineering and Technical AssistanceSystems Engineering and Technical Assistance

DHS, Customs and Border DHS, Customs and Border Protection (CBP)Protection (CBP)Performance Engineering ServicesPerformance Engineering Services

DHS, Customs and Border DHS, Customs and Border Protection (CBP)Protection (CBP)Performance Engineering ServicesPerformance Engineering Services

Systems Engineering and Technical Assistance Systems Engineering and Technical Assistance (SETA) Support(SETA) Support

ScopeScope: : Provide modeling, simulation, simulator training Provide modeling, simulation, simulator training device, and instrumentation development, documentation, device, and instrumentation development, documentation, fielding and execution. We also provide system analysis and fielding and execution. We also provide system analysis and integration, integrated logistics support, independent integration, integrated logistics support, independent verification and validation as well as test and evaluation, verification and validation as well as test and evaluation, 

Systems Engineering and Technical Assistance Systems Engineering and Technical Assistance (SETA) Support(SETA) Support

ScopeScope: : Provide modeling, simulation, simulator training Provide modeling, simulation, simulator training device, and instrumentation development, documentation, device, and instrumentation development, documentation, fielding and execution. We also provide system analysis and fielding and execution. We also provide system analysis and integration, integrated logistics support, independent integration, integrated logistics support, independent verification and validation as well as test and evaluation, verification and validation as well as test and evaluation, 

ScopeScope: Providing both tactical (performance management) : Providing both tactical (performance management) and strategic (capacity planning) analyses to ensure that all and strategic (capacity planning) analyses to ensure that all CBP mainframe and distributed computers have sufficient CBP mainframe and distributed computers have sufficient capacity to meet all CBP data processing requirementscapacity to meet all CBP data processing requirements..

ScopeScope: Providing both tactical (performance management) : Providing both tactical (performance management) and strategic (capacity planning) analyses to ensure that all and strategic (capacity planning) analyses to ensure that all CBP mainframe and distributed computers have sufficient CBP mainframe and distributed computers have sufficient capacity to meet all CBP data processing requirementscapacity to meet all CBP data processing requirements..

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prototype development, sustainment and operation, and prototype development, sustainment and operation, and analysis of emerging technologies. analysis of emerging technologies. prototype development, sustainment and operation, and prototype development, sustainment and operation, and analysis of emerging technologies. analysis of emerging technologies. 

Page 7: ECS Corporate Capabilites

S t E i i d T h i l A i tSystems Engineering and Technical Assistance (SETA) / Advisory & Assistive Services (A&AS)

Supporting SETA and our A&AS consulting services work is a high priority for us, we are constantly seeking ways to enhance our seamless, performance driven approach with technical our seamless, performance driven approach with technical knowledge, management expertise, flexibility and agility. We are driven to provide our clients with superior support.

DHS, Federal Emergency DHS, Federal Emergency Management Agency Management Agency (FEMA) (FEMA) Total Asset Visibility (TAV) Systems Total Asset Visibility (TAV) Systems Integrator SupportIntegrator Support

DHS, Federal Emergency DHS, Federal Emergency Management Agency Management Agency (FEMA) (FEMA) Total Asset Visibility (TAV) Systems Total Asset Visibility (TAV) Systems Integrator SupportIntegrator Support

DHS, Transportation DHS, Transportation Security Administration Security Administration (TSA)(TSA)Information Technology Support Information Technology Support Services (ITSS)Services (ITSS)

DHS, Transportation DHS, Transportation Security Administration Security Administration (TSA)(TSA)Information Technology Support Information Technology Support Services (ITSS)Services (ITSS)

US Army Program US Army Program Executive Office Executive Office  (PEO), (PEO), SimulationSimulation, Training & , Training & Instrumentation (STRI) Instrumentation (STRI) Systems Engineering and Technical Systems Engineering and Technical 

US Army Program US Army Program Executive Office Executive Office  (PEO), (PEO), SimulationSimulation, Training & , Training & Instrumentation (STRI) Instrumentation (STRI) Systems Engineering and Technical Systems Engineering and Technical 

Scope: Scope: Planning and overseeing integration of Planning and overseeing integration of Total Asset Visibility (TAV) systems to provide Total Asset Visibility (TAV) systems to provide status and reporting for FEMA disaster logistics status and reporting for FEMA disaster logistics from operational readiness inventory to infrom operational readiness inventory to in‐‐transit visibility of shipments and assets through transit visibility of shipments and assets through fi l d li t d l t i tfi l d li t d l t i t

Scope: Scope: Planning and overseeing integration of Planning and overseeing integration of Total Asset Visibility (TAV) systems to provide Total Asset Visibility (TAV) systems to provide status and reporting for FEMA disaster logistics status and reporting for FEMA disaster logistics from operational readiness inventory to infrom operational readiness inventory to in‐‐transit visibility of shipments and assets through transit visibility of shipments and assets through fi l d li t d l t i tfi l d li t d l t i t

ScopeScope: : Enterprise IT engineering, management, Enterprise IT engineering, management, acquisition, strategic planning, and acquisition, strategic planning, and programmatic support for  TSA’s IT programmatic support for  TSA’s IT infrastructure; including oversight of a $1B IT infrastructure; including oversight of a $1B IT O&M contract for infrastructure operations, O&M contract for infrastructure operations, data centers, IT communications, security, and data centers, IT communications, security, and 

ScopeScope: : Enterprise IT engineering, management, Enterprise IT engineering, management, acquisition, strategic planning, and acquisition, strategic planning, and programmatic support for  TSA’s IT programmatic support for  TSA’s IT infrastructure; including oversight of a $1B IT infrastructure; including oversight of a $1B IT O&M contract for infrastructure operations, O&M contract for infrastructure operations, data centers, IT communications, security, and data centers, IT communications, security, and 

y g gy g gAssistance (SETA) SupportAssistance (SETA) Support

Scope: Scope: Provides the Army PEO STRI with a Provides the Army PEO STRI with a comprehensive, feasible, and costcomprehensive, feasible, and cost‐‐effective effective enterprise solution for the Systems Engineering enterprise solution for the Systems Engineering and Technical Assistance (SETA) contract, and Technical Assistance (SETA) contract, enabling them to carryenabling them to carry‐‐out their mission with out their mission with 

y g gy g gAssistance (SETA) SupportAssistance (SETA) Support

Scope: Scope: Provides the Army PEO STRI with a Provides the Army PEO STRI with a comprehensive, feasible, and costcomprehensive, feasible, and cost‐‐effective effective enterprise solution for the Systems Engineering enterprise solution for the Systems Engineering and Technical Assistance (SETA) contract, and Technical Assistance (SETA) contract, enabling them to carryenabling them to carry‐‐out their mission with out their mission with 

final delivery at deployment points.final delivery at deployment points.final delivery at deployment points.final delivery at deployment points.

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end user supportend user support..end user supportend user support..g yg y

continuity and reliable systems. continuity and reliable systems. g yg y

continuity and reliable systems. continuity and reliable systems. 

Page 8: ECS Corporate Capabilites

E i S D lEnterprise Systems DevelopmentMeeting the operational needs and requirements of our clients, we g p q ,use cutting edge technology tools and methodologies, including independent verification and validation, software application development and legacy migration and modernization.p g y g

USUS Navy, NAVSEA,Navy, NAVSEA,USUS Navy, NAVSEA,Navy, NAVSEA,US Department of US Department of Housing and Urban Housing and Urban Development (HUD)Development (HUD)Single Family Insurance Single Family Insurance System & Single Family System & Single Family Claims SystemsClaims Systems

US Department of US Department of Housing and Urban Housing and Urban Development (HUD)Development (HUD)Single Family Insurance Single Family Insurance System & Single Family System & Single Family Claims SystemsClaims Systems

US Department of US Department of Labor (DOL)Labor (DOL)Employment StandardsEmployment StandardsAdministration Administration (ESA) ADP (ESA) ADP Software Support ServicesSoftware Support Services

US Department of US Department of Labor (DOL)Labor (DOL)Employment StandardsEmployment StandardsAdministration Administration (ESA) ADP (ESA) ADP Software Support ServicesSoftware Support Services

US US Navy,  NAVSEA, Navy,  NAVSEA, NSWC, Crane Div. NSWC, Crane Div. Configuration Management Configuration Management (CM), Independent (CM), Independent Verification & Validation Verification & Validation (IV&V), and Software (IV&V), and Software RepositoryRepository

US US Navy,  NAVSEA, Navy,  NAVSEA, NSWC, Crane Div. NSWC, Crane Div. Configuration Management Configuration Management (CM), Independent (CM), Independent Verification & Validation Verification & Validation (IV&V), and Software (IV&V), and Software RepositoryRepository

Claims SystemsClaims Systems

Scope: Scope: Applications development for mission Applications development for mission critical applications; full lifecycle development to critical applications; full lifecycle development to include plan, define, design, test, verify, validate, include plan, define, design, test, verify, validate, and implement highlyand implement highly‐‐customized and complex customized and complex mainmain‐‐frame and clientframe and client‐‐server based applications.server based applications.

Claims SystemsClaims Systems

Scope: Scope: Applications development for mission Applications development for mission critical applications; full lifecycle development to critical applications; full lifecycle development to include plan, define, design, test, verify, validate, include plan, define, design, test, verify, validate, and implement highlyand implement highly‐‐customized and complex customized and complex mainmain‐‐frame and clientframe and client‐‐server based applications.server based applications.

Scope: Scope: Supporting multiple applications Supporting multiple applications customized to meet Wage and Hour Division’s customized to meet Wage and Hour Division’s (WHD) mission critical functions of enforcing 15 (WHD) mission critical functions of enforcing 15 labor laws and acts. These acts regulate labor laws and acts. These acts regulate employer fair treatment and compensation of employer fair treatment and compensation of employees, and assure employers do not treat employees, and assure employers do not treat employees unfairly or deprive them of legal employees unfairly or deprive them of legal rightsrights

Scope: Scope: Supporting multiple applications Supporting multiple applications customized to meet Wage and Hour Division’s customized to meet Wage and Hour Division’s (WHD) mission critical functions of enforcing 15 (WHD) mission critical functions of enforcing 15 labor laws and acts. These acts regulate labor laws and acts. These acts regulate employer fair treatment and compensation of employer fair treatment and compensation of employees, and assure employers do not treat employees, and assure employers do not treat employees unfairly or deprive them of legal employees unfairly or deprive them of legal rightsrights

ScopeScope: : Provide Configuration Management Provide Configuration Management (CM), Independent Verification & Validation (CM), Independent Verification & Validation (IV&V), and Software Repository support of (IV&V), and Software Repository support of Tactical Software and/or any GovernmentTactical Software and/or any Government‐‐owned software.owned software.

ScopeScope: : Provide Configuration Management Provide Configuration Management (CM), Independent Verification & Validation (CM), Independent Verification & Validation (IV&V), and Software Repository support of (IV&V), and Software Repository support of Tactical Software and/or any GovernmentTactical Software and/or any Government‐‐owned software.owned software.

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rights.rights.rights.rights.

Page 9: ECS Corporate Capabilites

S I iAs today’s world becomes more connected, systems

Systems Integration

integration needs are an increasing priority, from integrating existing and often disparate systems, the process of integration adds value and provides design, architecture and development and installation.

f i h lf i h lf i h lf i h lEPA, Information Technology EPA, Information Technology SupportSupport‐‐Environmental Environmental Protection Agency II (ITSProtection Agency II (ITS‐‐EPA II) EPA II) Smart Conference RoomsSmart Conference Rooms

d h l l dd h l l d

EPA, Information Technology EPA, Information Technology SupportSupport‐‐Environmental Environmental Protection Agency II (ITSProtection Agency II (ITS‐‐EPA II) EPA II) Smart Conference RoomsSmart Conference Rooms

d h l l dd h l l d

DHS, Office of the CIODHS, Office of the CIOCommon Operational Picture (COP) and IT Common Operational Picture (COP) and IT EnhancementsEnhancements

DHS, Office of the CIODHS, Office of the CIOCommon Operational Picture (COP) and IT Common Operational Picture (COP) and IT EnhancementsEnhancements

ScopeScope: : Providing the necessary personnel, expert analysis and Providing the necessary personnel, expert analysis and assistance to EPA offices Agencyassistance to EPA offices Agency‐‐wide for enhancing andwide for enhancing and\\or or upgrading their conference rooms. This includes a requirements upgrading their conference rooms. This includes a requirements analysis, design, cost estimate, procurement of equipment, analysis, design, cost estimate, procurement of equipment, installation, testing, and the training of personnel.installation, testing, and the training of personnel.

ScopeScope: : Providing the necessary personnel, expert analysis and Providing the necessary personnel, expert analysis and assistance to EPA offices Agencyassistance to EPA offices Agency‐‐wide for enhancing andwide for enhancing and\\or or upgrading their conference rooms. This includes a requirements upgrading their conference rooms. This includes a requirements analysis, design, cost estimate, procurement of equipment, analysis, design, cost estimate, procurement of equipment, installation, testing, and the training of personnel.installation, testing, and the training of personnel.

ScopeScope: : Developing a Common Operational Picture (COP) to Developing a Common Operational Picture (COP) to provide situational awareness (SA) for the entire Federal provide situational awareness (SA) for the entire Federal Government in the event of a natural disaster, act of terrorism, or Government in the event of a natural disaster, act of terrorism, or other manother man‐‐made disaster; and ensure that critical terrorism and made disaster; and ensure that critical terrorism and disasterdisaster‐‐related information reaches Government decisionrelated information reaches Government decision‐‐makers.makers.

ScopeScope: : Developing a Common Operational Picture (COP) to Developing a Common Operational Picture (COP) to provide situational awareness (SA) for the entire Federal provide situational awareness (SA) for the entire Federal Government in the event of a natural disaster, act of terrorism, or Government in the event of a natural disaster, act of terrorism, or other manother man‐‐made disaster; and ensure that critical terrorism and made disaster; and ensure that critical terrorism and disasterdisaster‐‐related information reaches Government decisionrelated information reaches Government decision‐‐makers.makers.

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Page 10: ECS Corporate Capabilites

IT I f SIT Infrastructure SupportECS offers the services needed to provide information technology infrastructure support, creating reliable networking environments, which are secure and nimble. Our innovative engineers combined with our superior performance, offer clients a solution they can trust.

US Patent andUS Patent andUS Patent andUS Patent and EPA, Information EPA, Information EPA, Information EPA, Information US Patent and US Patent and Trademark Office Trademark Office (USPTO(USPTO))Facilities Management Facilities Management SupportSupport

ScopeScope:: Providing centralized operationProviding centralized operation

US Patent and US Patent and Trademark Office Trademark Office (USPTO(USPTO))Facilities Management Facilities Management SupportSupport

ScopeScope:: Providing centralized operationProviding centralized operation

,,Technology SupportTechnology Support‐‐Environmental Environmental Protection Agency II (ITSProtection Agency II (ITS‐‐EPA II) EPA II) Local Infrastructure SupportLocal Infrastructure Support

,,Technology SupportTechnology Support‐‐Environmental Environmental Protection Agency II (ITSProtection Agency II (ITS‐‐EPA II) EPA II) Local Infrastructure SupportLocal Infrastructure Support

USDA, USDA, National National Institute of Food and Institute of Food and Agriculture (Agriculture (NIFA)NIFA)IT Infrastructure SupportIT Infrastructure Support

ScopeScope:: IT infrastructure support services toIT infrastructure support services to

USDA, USDA, National National Institute of Food and Institute of Food and Agriculture (Agriculture (NIFA)NIFA)IT Infrastructure SupportIT Infrastructure Support

ScopeScope:: IT infrastructure support services toIT infrastructure support services toScopeScope: : Providing centralized operation, Providing centralized operation, management, administration, installation, management, administration, installation, maintenance, and technology insertion of maintenance, and technology insertion of USPTO’s WindowsUSPTO’s Windows‐‐based systems comprising based systems comprising approximately 1000 Windows Automated approximately 1000 Windows Automated Information System servers and VMWare Information System servers and VMWare ESX servers.ESX servers.

ScopeScope: : Providing centralized operation, Providing centralized operation, management, administration, installation, management, administration, installation, maintenance, and technology insertion of maintenance, and technology insertion of USPTO’s WindowsUSPTO’s Windows‐‐based systems comprising based systems comprising approximately 1000 Windows Automated approximately 1000 Windows Automated Information System servers and VMWare Information System servers and VMWare ESX servers.ESX servers.

pppp

ScopeScope: : Providing support for the telecommunications Providing support for the telecommunications systems that provide services to the EPA staff located systems that provide services to the EPA staff located in the facilities within the Headquarters environment. in the facilities within the Headquarters environment. The facilities located within Headquarters are located The facilities located within Headquarters are located throughout Washington, DC and the surrounding throughout Washington, DC and the surrounding metropolitan area.metropolitan area.

pppp

ScopeScope: : Providing support for the telecommunications Providing support for the telecommunications systems that provide services to the EPA staff located systems that provide services to the EPA staff located in the facilities within the Headquarters environment. in the facilities within the Headquarters environment. The facilities located within Headquarters are located The facilities located within Headquarters are located throughout Washington, DC and the surrounding throughout Washington, DC and the surrounding metropolitan area.metropolitan area.

ScopeScope: : IT infrastructure support services to IT infrastructure support services to include computer network management, include computer network management, desktop & server monitoring and desktop & server monitoring and administration, network router and firewall administration, network router and firewall management services, WAN interface management services, WAN interface management, system level and policy based management, system level and policy based security management, management of wireless security management, management of wireless devices, email administration and IT devices, email administration and IT help desk help desk servicesservices

ScopeScope: : IT infrastructure support services to IT infrastructure support services to include computer network management, include computer network management, desktop & server monitoring and desktop & server monitoring and administration, network router and firewall administration, network router and firewall management services, WAN interface management services, WAN interface management, system level and policy based management, system level and policy based security management, management of wireless security management, management of wireless devices, email administration and IT devices, email administration and IT help desk help desk servicesservicesservicesservices.  servicesservices.  

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Page 11: ECS Corporate Capabilites

C b S iCyber SecurityWith the emergence of Web 2.0 technologies that foster online information sharing, cyber security has never been more critical to the Federal Government. From intrusion detection and mitigation to providing support for the ongoing needs of FISMA compliance, ECS is dedicated to focusing on this growing need, offering secure solutions and services to support our clients.

USDA,  Farm Services USDA,  Farm Services AgencyAgencyInformation Security Office (ISO) Information Security Office (ISO) ServicesServices

USDA,  Farm Services USDA,  Farm Services AgencyAgencyInformation Security Office (ISO) Information Security Office (ISO) ServicesServices

Government National Government National Mortgage Association Mortgage Association (GNMA)(GNMA)Information Systems Security ServicesInformation Systems Security Services

Government National Government National Mortgage Association Mortgage Association (GNMA)(GNMA)Information Systems Security ServicesInformation Systems Security Services

Scope: Scope: Provide Provide application access support, password application access support, password resets, documentation of policies and procedures, resets, documentation of policies and procedures, certification and accreditation, Disaster Recovery certification and accreditation, Disaster Recovery planning, Federal Information Security Management planning, Federal Information Security Management Act (FISMA) reporting security incident reportingAct (FISMA) reporting security incident reporting

Scope: Scope: Provide Provide application access support, password application access support, password resets, documentation of policies and procedures, resets, documentation of policies and procedures, certification and accreditation, Disaster Recovery certification and accreditation, Disaster Recovery planning, Federal Information Security Management planning, Federal Information Security Management Act (FISMA) reporting security incident reportingAct (FISMA) reporting security incident reporting

Information Systems Security ServicesInformation Systems Security Services

ScopeScope: Provide security support services to assist : Provide security support services to assist GNMA GNMA in meeting NIST SPin meeting NIST SP‐‐800, FISMA, OMB, etc. by 800, FISMA, OMB, etc. by performing transition analysis, complete C&A for new performing transition analysis, complete C&A for new and existing applications, and adjust Security and existing applications, and adjust Security Procedures to ensure complianceProcedures to ensure compliance

Information Systems Security ServicesInformation Systems Security Services

ScopeScope: Provide security support services to assist : Provide security support services to assist GNMA GNMA in meeting NIST SPin meeting NIST SP‐‐800, FISMA, OMB, etc. by 800, FISMA, OMB, etc. by performing transition analysis, complete C&A for new performing transition analysis, complete C&A for new and existing applications, and adjust Security and existing applications, and adjust Security Procedures to ensure complianceProcedures to ensure compliance Act (FISMA) reporting, security incident reporting Act (FISMA) reporting, security incident reporting 

and project and project management.management.Act (FISMA) reporting, security incident reporting Act (FISMA) reporting, security incident reporting and project and project management.management.

Procedures to ensure compliance.Procedures to ensure compliance.Procedures to ensure compliance.Procedures to ensure compliance.

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Page 12: ECS Corporate Capabilites

C CContact CentersContact centers demand detailed management, immediate g ,response, agility in responsiveness, design, and process strategy. We have experience with performance-based metrics for collection and reporting, as well as the integration of call center environments Our deep expertise in this field provides center environments. Our deep expertise in this field provides clients a dependable and secure solution.

US Department of Housing US Department of Housing and Urban Development and Urban Development (HUD)(HUD)

US Department of Housing US Department of Housing and Urban Development and Urban Development (HUD)(HUD)

Federal Communications Federal Communications Commission (FCC) Commission (FCC) Federal Communications Federal Communications Commission (FCC) Commission (FCC) ( )( )

Client Management Center (CMC)Client Management Center (CMC)

ScopeScope: : Design/implementation/operation of Design/implementation/operation of largelarge‐‐scale contact center receiving over 50,000 contacts scale contact center receiving over 50,000 contacts per month via telephone, eper month via telephone, e‐‐mail, live chat, and mail, live chat, and Internet websiteInternet website

( )( )Client Management Center (CMC)Client Management Center (CMC)

ScopeScope: : Design/implementation/operation of Design/implementation/operation of largelarge‐‐scale contact center receiving over 50,000 contacts scale contact center receiving over 50,000 contacts per month via telephone, eper month via telephone, e‐‐mail, live chat, and mail, live chat, and Internet websiteInternet website

Auctions/Licensing & Telephonic Auctions/Licensing & Telephonic Support ServicesSupport Services

ScopeScope: : Front desk and nationwide help desk call center Front desk and nationwide help desk call center services. High volume with over 35,000 calls per services. High volume with over 35,000 calls per month with over 98% call resolution.month with over 98% call resolution.

Auctions/Licensing & Telephonic Auctions/Licensing & Telephonic Support ServicesSupport Services

ScopeScope: : Front desk and nationwide help desk call center Front desk and nationwide help desk call center services. High volume with over 35,000 calls per services. High volume with over 35,000 calls per month with over 98% call resolution.month with over 98% call resolution.Internet website.Internet website.Internet website.Internet website.

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Page 13: ECS Corporate Capabilites

P i SProgrammatic SupportThe dynamic needs of our clients result in complex

i i t ti th t i programs requiring program support expertise that is on schedule and aligned to meet client objectives. From logistics management to records management to the on-demand needs of acquisition support, ECS supplies our

li t ith i t d ith di i li d clients with services supported with our disciplined processes.

US Patent and Trademark US Patent and Trademark Office Office (USPTO(USPTO))Records ManagementRecords Management

US Patent and Trademark US Patent and Trademark Office Office (USPTO(USPTO))Records ManagementRecords Management

US Army Program Executive US Army Program Executive Office  (PEO), Simulation, Office  (PEO), Simulation, Training & Instrumentation Training & Instrumentation (STRI)(STRI)

US Army Program Executive US Army Program Executive Office  (PEO), Simulation, Office  (PEO), Simulation, Training & Instrumentation Training & Instrumentation (STRI)(STRI)

ScopeScope: : Providing Providing Records Management policy and Records Management policy and implementation, and data quality support to enterpriseimplementation, and data quality support to enterprise‐‐wide databaseswide databases..

ScopeScope: : Providing Providing Records Management policy and Records Management policy and implementation, and data quality support to enterpriseimplementation, and data quality support to enterprise‐‐wide databaseswide databases..

(STRI)(STRI)Systems Engineering and Technical Systems Engineering and Technical Assistance (SETA) SupportAssistance (SETA) Support

Scope: Scope: Provide program support to include acquisition Provide program support to include acquisition and budget planning, business and financial programming and budget planning, business and financial programming and execution and program oversight as well as strategic and execution and program oversight as well as strategic l i ti d i i t d idil i ti d i i t d idi

(STRI)(STRI)Systems Engineering and Technical Systems Engineering and Technical Assistance (SETA) SupportAssistance (SETA) Support

Scope: Scope: Provide program support to include acquisition Provide program support to include acquisition and budget planning, business and financial programming and budget planning, business and financial programming and execution and program oversight as well as strategic and execution and program oversight as well as strategic l i ti d i i t d idil i ti d i i t d idi

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planning, contingency and mission support and providing planning, contingency and mission support and providing subject matter experts on military tactics, techniques, and subject matter experts on military tactics, techniques, and procedures.procedures.

planning, contingency and mission support and providing planning, contingency and mission support and providing subject matter experts on military tactics, techniques, and subject matter experts on military tactics, techniques, and procedures.procedures.

Page 14: ECS Corporate Capabilites

P i C V hi lPrime Contract Vehicles• GSA, Federal Supply Service Schedule 70 (Contract No. GS-35F-0601K)• Alliant Small Business (Contract No. GS-06F-0612Z)• GSA, COMMITS NexGen - Tier 2 (Contract No. CM130105CT0004)• US Department of Homeland Security EAGLE SB Functional Category 1 - System • US Department of Homeland Security EAGLE, SB, Functional Category 1 - System

Design & Integration (Contract No. HSHQDC-06-D-00061)• Environmental Protection Agency, Information Technology Solutions (ITS-EPA II)

(Contract No. ITS-EPA II-0002)• Total Information Processing Support Services, (TIPSS) - 4 ITS (Contract No.

TIRNO-11-D-00019 )• SeaPort Enhanced, All Functional Areas, All Zones (Contract No. N00178-05-D-4311)• US Department of Agriculture, Farm Applications Services and Technologies (FAST)

(Contract No. AG-645S-C-08-0015) • US Department of State, Hybrid Information Technology Services for State - HITSS

(Contract No SAQMPD07D0076)(Contract No. SAQMPD07D0076)

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P i f CPoints of ContactRoy KapaniPresident & CEO

Jeff PowellExecutive Vice President & COOPresident & CEO

[email protected]: 703.270.1540 Ext. 1001

Anthony Schulien

Executive Vice President & [email protected]: 703.270.1540 Ext. 1018

Scott WeaverAnthony SchulienSr. Vice President & [email protected]: 703.270.1540 Ext. 1002

Scott WeaverSr. Vice President, Business [email protected]: 703.270.1540 Ext. 1016

ECS Headquarters is Located at:2750 Prosperity Ave., Suite 600Fairfax, VA 22031703.270.1540www.ecs-federal.com 15