econn ip messenger the complete uc solution

The Most Complete UC Solution

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CHANGING The way

Business

COMMUNICATES!

eConn IP Messenger

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Simplifying business communication complexity

Proliferation of multiple devices

Mobile workforce

On the road 1X month

Multiple ways to reach employees and staff

Unable to reach workers first try!

Results in poor customer service and missed opportunities

Effects both top and bottom line

Distributed workforce

Home office/branch

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Simplifying business filtering Live and offline communications

workforce

Co-workers Customers Suppliers

OfficeMobile

Messages- voice, fax, text, SMS, emailLive calls-office, mobile, IP

Live calls & messages on any device to any

location

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Unified CommunicationsMobility , Presence & Messaging

MOBILITYImproving “REAL-TIME” CommunicationseConn IP Messenger Powers

INTELLIGENT Office Mobility:Works with any wireless device in the market

Integrates seamlessly with existing Phone system & e-mailProvides wireless offline access to Personal Contacts for phone calls

Users can define availability and location from anywhere on any deviceIntelligent filtering of what should be

Live vs. offline communications

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MOBILITY

Customer calls one number and say your name

Co-workers dial or say name

Personal filters:Who is it?

What is the importance?

What is it concerning?

Make me available… to these devices

Make me available to my mobile

Make me unavailable…send to my assistant

Make me unavailable.. to voice mail

Desk phone

Remote Office

IP phone

Home Office

Mobile

Voice mail


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MOBILITYImproving “REAL-TIME” Communications

Where is user?Away on Business

At which Number?

Cell

DID

Provides Mobilization of: Enterprise messaging, voice,

fax and email Enterprise PBX & phone systems

Remote workforce Enterprise group software


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PRESENCE

Integrating presence protocol for true integration

SIPCSTA

TAPI


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PRESENCE

Simplifying the communications process! Easy access to find critical resources across the enterprise

Improves overall organizational responsiveness Using a single, secure gateway to find users availability

and current location An easy communication network integration reduces

the cost of overall communications Leverages public SMS network for global reach of users

Speech access provides offline information on users location


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PRESENCE

Simplifying the communications process!Providing instant availability and connectivity anytime, anywhere and to

anyone!

Integration with Microsoft Outlook for easy adoption and increase usageImmediate notification of staff availability

IM provides real-time ability to communicate with users Allows internal and external users to send

messages via IP to another user in or out of the office


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PRESENCE

Simplifying the communications process!Going beyond basic Presence solutions!

Integrated CTI client for complete call control from any applicationsMicrosoft Outlook/GoldMine/Act/ Maximizer

IVR API for CRM integration

Converts the windows OS into a phoneDial from anywhere in windows- browser, applications, etc

Will link phone to the application- Softphone/ IP phone/ Cell phone/ Desk ext.


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MESSAGINGAccess all your messages any way you want!Access to all messages from your inbox:

Voice messages

Fax messages

Recorded conversation

Log all incoming and outgoing calls directly from Exchange


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MESSAGINGAccess all your messages any way you want! Make any call from anywhere in Outlook

Manage messages and live calls like e-mail

Integrates call information with your Outlook Contacts

Manage Outlook directly over the phone with DTMF commands

Extend Outlook Access from any Web/ WAP or phone!


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MESSAGINGAccess all your messages any way you want!

Live Demo!


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Communications……..Unified“Real-Time” Communications platform

Integrates with any phone system

Integrates with any mobile phone

Integrates with any e-mail platform

Next generation communication solution!


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North America Latin America Europe

Communications……..UnifiedGlobal Market Launch….

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EnglishFrenchGermanSpanishDutchItalian

Communications……..UnifiedGlobal Market Launch….

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Packaging

Small Business Edition Windows XP Professional 8 to 16 ports 25 to 150 users Max of 50 UC users Mobility, Presence, Unified

messaging standard services PBX integration - SIP

Enterprise Windows 2003 Server 4 to 288 ports 100 or more users 2 RAID Hard Drives for

database redundancy – power redundancy is optional

Mobility, Presence, Unified messaging standard services

PBX integration - SIP

The Most Complete UC Solution

www.eoncommunications.com

Thank you for your time!

800.955.5321

econn ip messenger the complete uc solution

Technology

unified communications

messaging

messaging

communications

presence amp

phone

presence

make