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    USAID-Financed Project Implemented By DAI

    A Buyers PerspectiveNeil Gehani

    CEO & [email protected]

    A Moenia Design Company

    www.moeniadesign.com

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    USAID-Financed Project Implemented By DAI

    Congratulations!

    2009 Goldman Environmental Prize for Sustainable

    Development

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    Sustainability

    Balancing People, Planet, Profit

    Is a continual process very important to show

    progress

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    Some interesting facts

    $100b Home accessories market US is 70% = $71b - 2006

    20% of all Fortune 1000 companies now provide sustainability reports

    52% of Americans now believe global warming is very important andwant to do something about it. Buying eco-friendly products is #1

    28-55% have made major-minor changes in their lifestyle to protect the

    environment

    Consumers are willing to pay 10-12% premium for eco-friendly

    products

    50% of consumables are already green,

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    Key Trends

    The green trend will accelerate in the next 4-8 years

    leading to faster growth rate by more than 3x

    Green trend is moving from marketing hype to real

    products that are 100% Recyclable/recycled

    Design is becoming modern and urban scale

    Mixed use of materials are in

    Global sustainability and fair trade practices are

    being enforced by public pressure and legislation

    California Green Chemistry Initiative

    Lacey act for illegal wood harvesting

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    Trends contd

    Gen-X and Gen-Y consumers are already lookingto purchase eco-friendly products

    Expect 50% or more of furnishings will be eco-

    friendly in 5 years

    If you cannot document/certify eco-friendliness,

    you are out of US and Europeanmarkets in 5

    years

    Eco-friendly will be the new normal in 10 or so

    years

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    What are US Buyers looking for?

    Reliability

    Product quality and consistency

    Comprehensive detailed specification

    Presentation & Communication

    Meeting legislation and standards

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    Production quality and consistency

    Product quality is most important to us

    Eco Displayware relies on quality and value

    Consistency in the way the product looks, feels, and

    is made is critical

    Handmade products can have some variation in size but not

    in workmanship.

    Minor color variations are tolerable for natural materials Not for synthetic materials

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    Detailed information

    Material not just wood

    Color matching (use pantone color), no voc, non-toxic, water

    based, stains, dyes, adhesives Any and all material used in the product must be specified

    Is it certified? Which standards?

    Product & Packaging Recyclability

    % Recycled content or post consumer, % Recyclability

    Dimensions Both units of measure (inches/metric)

    Separate dimensions Length, Width, Height, With Handle,

    Diameter, weight, etc

    YourItem #

    Especially important when communicating via email

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    Material Case Study example

    HDPE & LLDPE

    UV and weather resistance

    Non Toxic and environmental friendly

    How is it non-toxic and environmentally friendly?

    The texture is Natural look and Feel

    Not a clear specification

    Strong andDurable

    Not a clear specification

    Recyclable

    What %

    Washable Good

    Maintenance Free How so?

    Pest and Fungus Free

    More detail required

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    DetailedSpecificationInformation

    Pictures size should be 1000 x 1000 pixels

    72 dpi (screen) or300 dpi (print)

    Plain white background (dropout)

    Show dimensions on sketches and pictures

    Show possible usage if introducing new product/samples

    Show item # on the pictures

    Label picture with your item # How many can fit in 20, 40, 40 HQ container?

    Catalog

    Provide your catalog or new products in a PDF with all the

    detailed specifications and pictures

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    Presentation andCommunication

    Please provide clearinformation even if it is not good news E.g. cannot meet production schedule, will be late, pricing issues,

    dimensions, quality issues Provide recommendation of other suppliers if you cannot make a

    product or meet production. This will create loyalty longer term

    High quality pictures and samples

    We are sending this to our customers so it needs to be clean and

    exceptional quality to minimize editing and fixing > faster decision

    2-3 units for samples

    Prompt responses via email is a must 24-48 hours

    Warn in advance of vacations or out of office

    Use Auto-responder

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    Q & A

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