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SAP Solution Extensions by OpenText ECM for SAP Speaker’s Name/Department (delete if not needed) Month 00, 2011

© 2011 SAP AG. All rights reserved. 2

SAP ECM Solution Extensions by OpenText

SAP User NON SAP/ECM User

Employee File Management

Automate HR File

administration and enable self

service scenarios

Invoice Management

and OCR

Minimize data capture effort and human intervention.

Streamline accounts payable

processes

Digital Asset Management

Optimized management of

rich media assets

Integrate media into marketing

communi-cations

Document Presentment

Automate document

generation and perso-nalization

(e.g. billing statements)

Streamserve

Extended ECM

Best of Breed ECM with unique SAP Integration

Business Workspaces, flexible Uis, Enterprise Records

Management

Archiving Secure, compliant, cost-efficient storage of information, imaging and archiving

Document Access 360 degree information access

Travel Receipts

Management

Automate receipt handling and streamline expense

management process

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services

Portal Site Management

Powerful Intranet-/ Extranet authoring

and publishing embedded into SAP NetWeaver Portal

and Enterprise Workspaces

Portal Content Management

Document Management and

Collaboration embedded into SAP NetWeaver Portal

and Enterprise Workspaces

SAP Archiving & Document Access by OpenText Higher Efficiency, Lower TCO, Reduced Risk


SAP Archiving and Document Access by OpenText Efficiency and Compliance at Low TCO

Secure archiving for SAP data and documents Seamless integration into SAP UI and SAP processes 360 degree views of SAP business objects and

processes (e.g. customer folder, supplier folder, …)

It offers

Direct and easy access to any SAP-related content - anytime, anywhere

Elimination of paper-related inefficiencies Higher user productivity and process efficiency Secure long-term preservation of SAP content in

tamper-proof form, compliant with legal regulations Prevention of lost content due to disaster (e.g. fire,

flood, explosion) Reduced TCO of IT landscape

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services


SAP Archiving and Document Access by OpenText Reduce TCO of the IT Landscape

Secure archiving for SAP data and legacy system data Decommission legacy systems with SAP ILM Easy access to archived SAP data and legacy system

content within the SAP user interface

It offers

Reduced administrative effort for and resource usage by the SAP database

Healthy and responsive SAP applications Ability to completely sunset legacy systems, saving all

related costs Consolidated IT landscape with full integration in SAP

NetWeaver platform Overall reduction of the TCO for the IT landscape

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services


Customer Case: World Kitchen

Struggled with an ever increasing volume of data build up, that was leading to system performance challenges

Need a better way to manage business documents for easy electronic storage and accessibility

Improve the process of reconciling and recovering “unearned deductions”

Challenges

Data archiving with OpenText to archive growing volume of data Document imaging functionality and business views deployed to

enable easy access to documents in multiple departments

Solution

Reduced annual storage costs by 30 KUSD per Terrabyte Improved recovery rate of “unearned deductions” by 25%

resulting in cost savings of about 500 KUSD a year

Benefits

Manufacturer of consumer

products in the housewares market. Major brands include CorningWare, Pyrex, Corelle, and Chicago Cutlery

Manufacturing facilities in US and Asia and distribution centers around the world

Vorführender

Präsentationsnotizen

“With Data Archiving we have maintained high user response time levels and saved money on storage costs. Document Access has allowed us to store electronic documents in a widely accessible system and has contributed to significant improvements in our business processes. OpenText archiving functionality deployed to archive growing volume �of data in SAP systems Document imaging functionality deployed to enable easy access to documents in multiple Reduced annual storage costs by 30 KUSD per Terrabyte Maintain high user response time levels Leverage same platform for document archiving to improve processes in shipping, credit, and accounts payable departments

SAP Extended ECM by OpenText: Put Content in Business Context


SAP Extended ECM by OpenText Put Content in Business Context

360°view of processes and business content Seamless integration of ECM into SAP Business Suite Access to content via preferred user interface (SAP,

Desktop, E-Mail, Web, Portal)

It offers

Higher process efficiency through standardization and automation of content-related processes

Cost reduction: less searching, copying, transporting, printing and storing documents

Improved compliance and control Effective collaboration of users across multiple depart-

ments and with external organizations inside/outside SAP Better decision making by providing full transparency for

SAP- and non-SAP users

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services


Customer Case: Husky Energy

Minimize dependency on physical documents Provide the ability to attach and view documents from SAP Securely store business documents Ensure records compliance requirements are met seamlessly

Challenges

SAP Extended ECM by OpenText Easily access unstructured content within the context of SAP

business processes

Solution

Easy access to information via convenient user interface Leverage SAP master data for records management and content

categorization Manage SAP and non-SAP documents in one archive

Benefits

Husky Energy Inc. is one of

Canada’s largest energy-related companies.

$25 billion in assets, approximately 4,100 employees

SAP Employee File Management by OpenText: Enable HR to Focus on People and Strategy


SAP Employee File Management by OpenText Enable HR to Focus on People and Strategy

Digital personnel files Seamless integration into HCM Archiving, scanning, workflow, viewing and email

functionality

It offers

Higher process efficiency through process standardization and automation

Cost reduction: less searching, copying, transporting, printing and storing physical documents

Improved compliance and control Better service quality to managers and employees More time in HR for strategic tasks Support for multinationals and shared service centers

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services


Customer Case: Swiss Railway

Needed easy and quick access to all personnel files for new Shared Service Centers in Olten and Fribourg

Delays in handling inquiries Needed a secure, customizable solution. Exponential growth in document volume. Currently 3 million HR

documents

Challenges

SAP Employee File Management by OpenText Secure access to 30,000 personnel files from any location

Solution

Reduced storage costs and locations Optimized HR processes Higher flexibility, efficiency and quality of information

Benefits

Switzerland’s biggest travel and

transport company 28,000 railway employees Founded in 1902

Vorführender


So a case in point - Swiss Railway. The largest travel companies in Switzerland with 28,000 employees faced the daunting task of managing nearly 3 million HR documents. The complexity of HR processes and inefficiencies in document handling was quite a challenge until they implemented SAP Employee File Management. The result was reduction in storage costs and optimized HR processes that provided the flexibility, time savings, and better quality of service for the shared service center.

SAP Invoice Management by OpenText Streamline Accounts Payable


SAP Invoice Management by OpenText Streamline Accounts Payable

Automated invoice recognition Preconfigured exception handling Full insight into liabilities, process bottlenecks and

vendor issues

It offers


Cost reduction: less searching, copying, transporting, printing and storing physical documents

Improved compliance and control Better service quality to suppliers, auditors and

managers More time in Finance for strategic tasks Support for multinationals and shared service centers

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services


Customer Case: Holcim Cement US

40% of the invoices required manual follow-up Limited insight/reporting on KPIs Audit trail on invoice approvals was nonexistent High percentage of non-PO invoices

Challenges

SAP Invoice Management by OpenText Centralized processing of more than 200,000 invoices per year

Solution

More reliable system with low TCO More accurate data and insight into invoice status Easy to learn: familiar SAP look-and-feel Satisfies business needs Improves efficiency and lowers costs

Benefits

Holcim (US) Inc. is one of the largest manufacturers and suppliers of cement and mineral components in the United States.

Vorführender


So a case in point – Holcim Cement (US): Up to 2005 Holcim’s A/P was semi-centralized 70% invoices were sent to headquarters to be processed All exception processing was manual 35% - 40% required manual follow-up Excel was used to capture limited statistics Processed 550-650 invoices per day 70% PO based / 30% Non-PO based St. Lawrence was 80% decentralized No central metric tracking Each location used their own process to follow-up on issues Unknown number of invoices required follow-up Processed 450-550 invoices per day 60% PO based / 40% Non-PO based Both Companies Payment terms were applied inconsistently Audit trails on invoice approvals were non-existent The process was not repeatable nor defensible from an audit perspective There was limited insight/reporting on KPIs Optimized A/P Process 100% of invoices are processed centrally and resolved locally using scanned images of invoices All exception processing is completed via workflow with attached history Processing 800 - 900 invoices per day Standardized, repeatable processes that are auditable Consistent use of payment terms Improved visibility of liabilities at month end as invoices are parked in the system vs sitting on someone’s desk Established KPIs with monthly reporting Established SLAs between A/P and the business Ability to show the number of invoices parked and where/why invoices are unresolved Ability to assist procurement in identifying “problem” vendors from an invoicing perspective, and which locations are not fully using PO’s

SAP Travel Receipts Management by OpenText: Reduce Travel Expense Processing Costs


SAP Travel Receipts Management by OpenText Reduce Travel Expense Processing Costs

Efficient handling of Travel Receipts Seamless integration into SAP Travel Management Multiple input channels (Email, Scan, Barcode, Fax,

Mass Import, Mobile)

It offers


Cost reduction: less searching, copying, transporting, printing and storing paper receipts

Increased visibility and control over travel costs, budgets and legal and tax compliance

Seamless collaboration between HR, Finance and Travel Management

Support for multinationals and shared service centers

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services


Customer Case: McKesson

9,900 employees use SAP Travel module for expense submission and approval; 11,125 expense reports per month

Receipt images stored in external application not easily available to approvers

Manual indexing of receipt images to SAP trip numbers Lengthy audit cycle time for trip expenses

Challenges

Scanning and archiving of travel receipts into OpenText Trip approval via SAP Workflow Trip auditing in SAP Document Access by OpenText

Solution

Time for trip approval greatly reduced, quicker corporate card reimbursement, higher yearly rebates

Higher process efficiency and complete process control

Benefits

The largest pharmaceutical

distributor in North America and leading healthcare IT company

Supplies more than 40,000 U.S. pharmacy locations

Provider of medical goods and supplies for more than 175 years

SAP ® Digital Asset Management by OpenText: Managing Rich Media


SAP Digital Asset Management by OpenText Create a Marketing-Driven Organization

Optimized management of rich media assets Reuse and repurposing of media anytime Integration of media into marketing communications Self service marketing portals

It offers

Improved creativity and productivity across the organization

Cost reduction: create once, improve searching, copying and re-use of images, videos etc

Improved centralized control of marketing collateral Consistent campaigns for multiple products and

regions simultaneously Easy communication of brand material and collateral to

sales

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services


Optimized management of rich media assets Reuse and repurposing of media anytime Integrated rights management Repackaging for multichannel sales

It offers

Improved efficiency across the organization Cost reduction: create once, repackage and reuse Scalability to manage all media assets Maintenance of media rights Ability to distribute to new markets and channels easily Faster adaptation to syndication requests

Resulting in

SAP Digital Asset Management by OpenText Managing Rich Media for Broadcasting and Entertainment

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services

Vorführender


So a case in point - Swiss Railway. The largest travel companies in Switzerland with 28,000 employees faced the daunting task of managing nearly 3 million HR documents. The complexity of HR processes and inefficiencies in document handling was quite a challenge until they implemented SAP Employee File Management. The result was reduction in storage costs and optimized HR processes that provided the flexibility, time savings, and better quality of service for the shared service center.

SAP Document Presentment by OpenText: Improve Customer Experience and Document Efficiency


SAP Document Presentment by OpenText: Improve Customer Experience and Document Efficiency

Document Composition: Transform customer communications into one-to-one marketing channels

Document Process Automation: Streamline document-intensive business processes

Document Presentment: Produce and deliver customized documents when and where you need them

Business User Enablement: Line of Business Users can directly create and manage targeted messages and correspondence

It offers

Reduced time to market and improved campaign effectiveness Better operational efficiencies, improved reliability and

accuracy Improved customer service Increased customer satisfaction 30-50% reduction in traditional printing and distribution cost

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services

SAP Portal Content Management by OpenText: Share Content Company-Wide


SAP Portal Content Management by OpenText Content Management for SAP NetWeaver Portal

• Content sharing company-wide • Document upload and versioning • Collaboration: discussions, workflow, activity feeds • Seamless integration into SAP Netweaver Portal (Search,

Universal Worklist)

It offers

• Increased employee productivity • Cost reduction: less searching, copying,

transporting, printing and storing documents • Improved compliance and control • Effective collaboration of users across multiple

departments and with external organizations inside/outside SAP

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services

SAP Portal Site Management by OpenText: Everybody Can Be an Editor


SAP Portal Site Management by OpenText Web Content Management for SAP NetWeaver

• Web Content Management, easy to use for all editors • Multi-language support • User-defined approval workflows • Multi-site support • Search integrated via TREX • Quick Launch functionality • Mashup available by 01/2012

It offers

• Increased employee productivity: end user empowerment • Cost reduction: lower TCO due to less training and less IT

support needs • Improved compliance and control • Effective collaboration across multiple departments and

with external organizations inside/outside SAP

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/ Services

Thank You!

Contact information: F name MI. L name Title Address Phone number

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