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Mike Wong | UX Consultant [email protected] Mobile UX: Using Icons to Improve Product Usability

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Mike Wong | UX Consultant [email protected]

Mobile UX:

Using Icons to Improve Product Usability

What are icons?

Benefits of Using Icons

Benefits of Using Icons

1. Visually Pleasing

2. Sized large enough to be touched

3. Save Space

4. Fast to recognized

5. No need to translate for International Users

Universal Icons

Universal Icons

Universal Icons

Disadvantages of Using Icons

Disadvantages of Using Icons

1. Difficult to remember

2. Confused users instead of helping users

3. Decrease Overall Usability of Product

Disadvantages of Using Icons

Disadvantages of Using Icons

Disadvantages of Using Icons

Disadvantages of Using Icons

Test Your Icons

How to Test

1. Usability Testing

2. A/B Testing

Usability Testing

©2013 NetizenTesting.com

What went wrong?

What to Test?

5 Key Elements to Test

1. Easy to Find

2. Identifiable

3. Easy to Comprehend

4. Necessary

5. Visually Appealing

1. Easy to Find

1. Is it where it’s expected to be?

2. Does the icon blend with other icons?

3. Is it being overshadowed by other page elements

1. Easy to Find

Study by User Interface Engineering:

Source:https://www.uie.com/brainsparks/2006/02/20/orbitz-cant-get-a-date/

1. Easy to Find

Study by User Interface Engineering:

Location is more important than the icon image itself

Source:https://www.uie.com/brainsparks/2006/02/20/orbitz-cant-get-a-date/

2. Identifiable

1. Can people identify the symbol?

2. How quickly?

2. Identifiable

3. Easy to Comprehend

1. Do users know what will happen when they click?

2. Do they associate the icon with any other action?

3. Easy to Comprehend

3. Easy to Comprehend

Like an item?

Or save to wish list?

4. Necessary

1. Is it the right time to use an icon?

2. Can you use text instead?

3. Is the icon actually helping your visitors?

4. Necessary

Case study by James Foster

Variation 1:

Variation 2:

Source:http://exisweb.net/menu-eats-hamburger

5. Visually Pleasing

1. Does it look good?

2. Does it look good with the other icons on the site?

5 Key Elements to Test

1. Easy to Find

2. Identifiable

3. Easy to Comprehend

4. Necessary

5. Visually Appealing

Ask Me Anything

Thank You

Mike | UX [email protected]

Mobile UX:

Using Icons to Improve Product Usability