ecb manager application moc

AIESEC in MoC

ECB Manager application

Entity Control

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Board

ECB Chair

Education manager

Fire-fighting manager

Evaluation manager

Experience manager

X CEM NST

Selection Timeline

Application DDL:

1.8.2015, 23:59 +8GMT

Interview time:

1.9-1.15.2015

Announcement:

1.16.2015

Note: all selected members are expected to come to ECB

planning in Beiing on 17-18 Jan`15 (time can be adjusted

based on the candidate exam time)

Application package

send all document in zip files with the title:

“Name_Position_ECB” to [email protected]

- Application

- Belbin, MBTI detailed test results

- 1 Endorsement from previous team

leader/team member

Purpose

Ensuring national:

- Knowledge about XPP& national quality principles

- Capacity of Standards Implementation & Quality Management

Profile

Previous experience AIESEC Knowledge

Minimum 2 years active AIESEC experience Clear understanding of AIESEC MoC 2023 vision

EB background XPP/national quality process/ECB knowledge

Specific skills Workload

Team management & Good communication skills Around 10 hours per week

Additional Person is expected to be very reachable and maintain constant communication

Presence in Winter NatCo required (February) Duration 2015.1.1-2015.6.31

JD Time Input Process Output Channel Result

National education of ECB,CEM and customer loyalty

First month MC VP IO/ECB Chair

ECB Documents Education Reading

1.Understanding of ECB & Quality 2.Minimum 1 education to Quality Head

3.Files of education materials online education/Documents

Quality heads: - understand ECB and Quality

- Know what should be delivered to LC

National education regarding XPP and national quality principles

First month MC VP IO/ECB Chair Related documents

Education Reading

1.Knowledge about XPP & quality principles 2.Minimum 2 education to Quality Head

3.Files of education materials 0nline education/Documents

Quality heads: - Knowledge about XPP & quality principles

- Know what should be delivered to LC

National education about capacity of quality management

1/2 weeks MC VP IO/ECB Chair Related documents

Education Reading

1.Knowledge of Quality Management 2.Minimum 4 education to Quality Head

3.Education materials online Platform

Quality heads: - Develop QH capacity

- Quality management showcasing

Develop and maintain education channel

occasionally Network

Surveys to QH

Researching, feedback collection

1.Develop and maintain efficient channel for education 2.Education of usage about channels

online Platform Using efficient channel to deliver education

Maintain ECB KM system occasionally Wiki

Podio System

management

1.KM updated 2.KM arrangement

3.KM problems solution

wiki Podio

ECB & Quality Head have smooth Access to ECB KM

Learn new knowledge of ECB & Quality

with ECB Chair occasionally

ICB/AI information MoC platform

Reading Analyzing

1.Undersranding of new knowledge 2. Feedback to updated information

3.Know what should be delivered to LC

mail documents meetings

ECB: - Education to QH about new knowledge

QH: - Know what should be delivered to LC

Purpose

Ensuring :

- Cases Solving

- International Relational CEM analyzes

Profile





Analysis & critical thinking skills Around 10 hours per week

Crisis management skill Person is expected to be very reachable and maintain constant communication

Ability to negotiate and solve the case Additional

Understanding of GIS Presence in Winter NatCo required (February)

Duration 2015.1.1-2015.6.31


Open cases update Everyday NPS System

ECB mail Survey collection

1.Updating open case in time once cases occur 2.Inform related LC QH

podio Regional cases being solved in time

Providing consultancy & support for local entity cases & issues

occasionally QH feedback Consultancy QH questions being solved mail/phone/wechat 1.Clear communication between QH&ECB

2.Regional cases are followed up fast

Fire Fighting situation report monthly SONA Podio

analyzes Monthly report about Fire Fighting podio/wiki

Quality Head: - Realize regional fire fighting capacity

- Development LC fire fighting level - Showcasing

National IR delivery/ SnD tracking

weekly monthly

GIS analyzes,

partnership management

1. Weekly/Monthly SnD national evaluation report 2. Weekly/Monthly analyzes of NPS score per

country/main issues to solve

CEM newsletter/ wiki

Ensure all programs have right country focus for partnership, know issues that needs to be solved by

partnership meeting

National Ceed coordination occasionally MCVPX NST,

ceeder co-delivery

1. Coordinate timeline between home and host LC 2. Clear expectation setting and

education delivered to ceed 3. Constant ceed support 4. Weekly ceed tracking

mail/phone/ on-line document

Ensure quality of ceed program, MoS delivered be ceeder

Purpose

Ensuring regional: Ensuring national:

- Understanding current situation of quality - Understanding current situation of quality

Profile





Analysis & critical thinking skills Around 10 hours per week

Understanding of GIS Person is expected to be very reachable and maintain constant communication

Additional Duration

Presence in Winter NatCo required (February) 2015.1.1-2015.6.31


Provide monthly report to ICB monthly GIS data analyzing Monthly report submission online

document Monthly review of MoC

Provide weekly &monthly & quarter report to national plenary

weekly/monthly/quarterly

GIS data analyzing Monthly/quarterly report submission podio/wiki/mail Monthly/quarterly review of MoC &

LC

Quality analysis of LC monthly SONA analyzing Feedback to related LC mail/podio 1.Evaluation of LC quality

management 2.Guidance to SnS

Develop monitor & evaluation tools of ECB implementation

occasionally Feedback Network

researching Efficient tools for monitor& evaluation

of standards implementation podio/SONA

ECB can manage LC SnS implementation efficiently via tools

Give feedbacks/ fill surveys for national level about quality

management occasionally

CG, conferences, surveys forms

coordination, process

improvement

1. Provide feedback on created national quality tools management 2. Fill surveys and provide inputs in conference`s/summit`s discussions

conferences, summit,

podio form

Minimum quality promise and quality tools are aligned

with LC reality

Purpose

Ensuring :

- Exchange Standards implementation/auditing

- Showcasing strategy implementation

Profile





Communication & Showcasing skills Around 10 hours per week

Advanced understanding of GIS Person is expected to be very reachable and maintain constant communication

Additional Duration

Presence in Winter NatCo required (February) 2015.1.1-2015.6.31


Showcasing occasionally

QH Sharing, SONA, sampling from LC

quality auditing, report of national standards

auditing

analyze showcasing

Collection of showcasing stories per different stakeholder

facebook/podio/mail/newsletter 1.Showcasing to

international & national plenary 2.Preference of other LC

Quality standards local & national auditing

weekly sampling of EPs/LC

surveys

coordination, process

improvement

1. Constant gathering report of sampling stakeholders

2. Evaluation monthly national quality audit report

on-line database/ mail, phone

1. Check implementation of all quality standards in LC level related to different

stakeholders: EP, host family, buddy, TMP, TLP, company etc

2. Showcasing of our quality management and promoters

Name

Home LC

Current AIESEC position

Past AIESEC positions

Mobile Number

Email Address

Wechat ID

Contact for reference (Name, Contact, Relationship)

1. Why do you want to be ECB Manager of AIESEC in Mainland of China and how does it contribute to your future?

2. What’s your understanding of AIESEC MoC 2023 ten year vision?

How is your role contributes to this vision?

3. What is your understanding of Standard and Satisfaction & NPS?

For Education Manager

1. List all education contents that you want to deliver to Quality Head.

2. What education channels or methods you want to apply for different education content?

3. How will you make sure higher education acceptance? What’s the MoS of your JD?

For Fire Fighting Manager

1. Illustrate an efficient and healthy firefighting process according to your understanding of CEM. How will you track LC firefighting progress?

2. Evaluate current International Relations situation in MoC.

3. Propose 3 strategies to ensure co-delivery and ways of constantly increase NPS score per country partner.

For Evaluation Manager

1. What are the national main promoter issues and detractor issues for different X function?

2. How will you evaluate standard implementation? What’s the MoS of it?

3. According to monthly NPS review and SONA reports, what suggestions you want to give to LC?

For Experience Manager 1. How will you collect showcasing stories from different stakeholders? Propose showcasing strategies of promoters per different stakeholders

2. Please state and explain each of the MoS of quality which is launched globally lately?

3. What exchange standards does AESEC in MoC has and what will be your way of auditing it in LC level? Describe the framework as detailed as you can.

If you have any questions towards

application process or position feel free to

contact

ECB Mail [email protected]

or ECB Chair [email protected]

ecb manager application moc

Documents

understanding of ecb

new knowledge of ecb

education channel

education of usage

capacity of quality

lc national education

xpp quality principles

ecb planning