ec exploration linkedin

Inspiring Employee Engagement

An Exploration in Employee Engagement

© 2014

Paul MerrifieldFounder


Employee engagement is the emotional commitment the employee has to the organization and its goals. This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a pay check, or just for the next promotion, but work on behalf of the organization’s goals

When employees care ~ when they are engaged ~ they use discretionary effort

~ Kevin Kruse; NY Times best selling author & engagement expert

© 2014


© 2014

Engage ~ to occupy or attract someone's interest or attention


In a world where most factors of production are increasingly standardised, employee engagement is the difference, that makes the difference ~ David McLeod & Nita Clarke; authors of Engage for Success

There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow.

~ Jack Welch; ex CEO of General Electric

© 2014


They take responsibility for their own engagement

They know that job security is a myth

They ARE the great customer experience!

They remain highly engaged almost anywhere, any time

© 2014


They Connect with IICE!

They Customise!

They Cram!

They Challenge!

They Complete!

They Contribute!

© 2014


65% fewer safety & quality incidents

37% lower absenteeism

28% less shrink

25% less staff turnover

21% higher productivity

21% higher profitabilityHigh

Eng

agem

ent =

#1 Strategic Priority ~ Increasing Employee Engagement

© 2014


The bad news!

© 2014


Satisfaction ≠ Engagement

Happy ≠ Engaged

© 2014


“Canadian organizations traditionally have focused largely on employee satisfaction as the predominant factor in determining an employee’s engagement level, and have failed to capture the emotional attachment component that characterizes engaged employees and teams…

… organizations that place a true emphasis on creating a culture of engagement will emerge as industry leaders”

~ Jason Cowles; Gallup Managing Consultant

© 2014


Abraham Maslow 1908 ~ 1970

Safe

Belong

Matter

© 2014


Do YOU feel emotionally safe at work?

SAFE

© 2014


Do YOU feel you belong within your organisation?

Do YOU feel you're moving in the same direction as your organisation?

Do YOU profoundly share the goals of your organisation?

BELONG

© 2014


Do you feel that you matter within your organisation?

Do you feel that you're contributing to a greater good?

MATTER

Do you feel that your values are reflected in the work you do?

Do you feel your organisation is admired & respected?

© 2014


What do you value most about the experience you’ve had working here?

Relationships“I belonged”

Personal contribution“I mattered”

© 2014


You have an Employee Engagement Vision

You have an Engagement Champion

You walk the talk!

© 2014

How do you eliminate the Nombies, transform the Zombies and support the Engaged Employees in your organisation…


You promote challenge & you embrace challengeYou train the importance of engagementYou coach to align values and goals

© 2014

You promote imagination & you embrace imagination

How do you eliminate the Nombies, transform the Zombies and support the Engaged Employees in your organisation…

ec exploration linkedin

Documents