EBROCHURE UK Ireland update Q1 2013

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Welcome to the first instalment of the uk & ireland update. 2013 has started with a bang! Its been a really busy time with lots going on andwere seeing enough positive results tofeel optimistic that we can really take thebusiness from strength to strength this year.over the next few pages you can find outmore about the progress we are makingacross a number of areas of the business;from ongoing investment in our hotels andnew openings, to significant reductionsin energy consumption driven by thinkplanet, through to our recently announcedpartnership with Variety, the childrenscharity.

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  • uk & irelandupdateQ1 - 2013

  • Its a pleasure for me to introduce you to our new UK & Ireland area newsletter. through this quarterly update, its my hope that all team members from our hotels across the region can feel closer to the heart of our business. Its also a chance for you as hotels and employees to share your good news, success stories and best practice examples.

    2013 has started with a bang! Its been a really busy time with lots going on and were seeing enough positive results to feel optimistic that we can really take the business from strength to strength this year.

    over the next few pages you can find out more about the progress we are making across a number of areas of the business; from ongoing investment in our hotels and new openings, to significant reductions in energy consumption driven by think planet, through to our recently announced partnership with Variety, the childrens charity.

    I hope you enjoy the read this is very much a shared communication so do feedback your ideas for future issues.

    All the best,

    Richard MooreArea Vice President UK & Ireland

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  • UK & Ireland Update Q1 - 2013 1

    02 news update

    04 think planet

    06 Variety, the childrens charity

    08 Destination cork, Spotlight on york

    10 yes I can!

    12 Awards and achievements / next time

    Contents

  • 2

    its been an action packed year already and were still only in March!

    new year new look for a number of carlson rezidor UK & Ireland hotels...from bedford to telford and manchester to galway, hotels in the region are having a makeover. It started in 2012 when several park Inn by radisson properties underwent significant refurbishment works as part of a multi-million pound investment programme.

    hotels in bedford, london heathrow, northampton, telford and york have undergone extensive works on the public areas, complimenting previous spend on guest bedrooms to give the hotels a new look and feel. In line with rezidors ambitious plans for the brand, the majority of refurbishments reflect and represent the next generation concept, including elements such as self-check in, kiosks and a lounge-style food and beverage concept.

    the pArK Inn by rADISSon telforD IS A greAt exAmple of the progreSS thAt hAS been mADe. As part of a 3.2 million project, the hotel has undergone a dramatic transformation that covers all 153 guest bedrooms, the guest reception and lounge area, the bar, the restaurant and the games room, as well as public areas and the hotels health club.

    this major investment has touched almost every area within the property and the end result feels very different creating the strongest hotel product in telford.

    over on the radisson blu side of the business, there are also some very special investment projects underway.

    the rADISSon blU hotel, mAncheSter AIrport IS All Set to UnDergo A 10m trAnSformAtIon. the three phase refurbishment programme begins in march with a transformation of the hotels reception area, bar and restaurant, full renovation of 120 business class bed-rooms and suites, soft refurbishment of the hotels meeting and events area, as well as the conversion of the hotels observatory suite into a new business class lounge, complete with dedicated, private check-in for business class guests.

    there is a strong design element in all areas of the refurbishment that will really help put this flagship hotel back on the map.

    meAnWhIle In IrelAnD, the rADISSon blU hotel & SpA, gAlWAy IS cUrrently UnDergoIng A eUr 1.4m refUrbIShment. this started with the Spirit one spa area where to mark its 10 year anniversary, investment has been made to improve the area, particularly the thermal Suite enhancing guest experience and makingit more relaxing than ever.

    the hotel is currently half way through a 60-room renovation programme, scheduled to finish by mid-march. As part of this, all 60 rooms have been gutted and completely refurbished, complete with new design. Q4 will see the remaining 28 guest rooms and the 16 suites on the hotels level 5 refurbished.

    the countdown is on for the park Inn by radisson glasgow...

    Its now just a few weeks until the opening of the new park Inn by radisson glasgow city centre. the hotel represents a new phase for our mid-market brand with elements of the recently developed next generation concept. the park Inn by radisson brand values are rooted in ease of use and functional style. the new park Inn brand story is based on the three key elements of: connectivity, choice and community.

    As part of the next generation brand concept, guests at the park Inn by radisson glasgow will be able to utilize self-check-in kiosks, providing fast and efficient access to their rooms. As with all park Inn hotels now, guests will also benefit from free Wifi access throughout their stay.

    the hotel will also showcase the live-Inn room concept for the first time in the UK. the idea behind the live-Inn room is to create an inviting social hub for guests with cosy seating and friendly service the perfect place to eat, socialize and work. the 91-rooms hotel, located in the very heart of the city, will open its doors in April.

    the modern hotel provides 91 bedrooms a bar, restaurant, gym and two meeting rooms with breakout area. Its an exciting addition to the park Inn by radisson portfolio and takes the total number of hotels under the brand to 24 in the UK and Ireland. Stay tuned for more images in the next issue!

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  • UK & Ireland Update Q1 - 2013 3

  • 4throughout 2012, a number of hotels in the region embarked on projects to reduce energy consumption on site. from switching off lights and equipment right through to updating boiler management systems, our engineering teams have been working behind the scenes to make our hotels more energy efficient - and the results speak for themselves.

    there is still a lot of work to be done and all hotels are currently working towards their think planet targets for 2013. Across the group we are embarking on a number of energy and water saving projects with experts across a range of fields and were confident that through them, we can push and drive for even greater results over the years to come see the next issue to find out how were getting on.

    ITS NOW JUST OVER A YEAR SINCE REZIDORS THINK PLANET ENERGY SAVING INITIATIVE WAS LAUNCHED. THROUGH THINK PLANET, WE AIM TO REDUCE ENERGY CONSUMPTION IN ALL OF OUR HOTELS BY 25% BY 2016. ITS AN AMBITIOUS PROJECT BUT WERE DELIGHTED TO ALREADY SEE SOME REAL SUCCESS STORIES COMING THROUGH.

    the graph above highlights the five hotels from the UK & Ireland region with the highest percentage reduction in energy/m2 (in kw/h) throughout the course of 2012.

    the graph above highlights the five hotels from the UK & Ireland region with the highest percentage reduction in energy/room occupied (in kw/h) throughout the course of 2012.

    % reduction in energy/M2 (in Kw/h) 14

    12

    Park Inn byRadissonSouthend

    Radisson BluDurham

    Radisson BluPortman

    Radisson BluStansted

    Radisson BluGalway

    10

    8

    6

    4

    2

    0

    there is still a lot of work to be done and all hotels are currently working towards their think planet targets for 2013. Across the group we are embarking on a number of energy and water saving projects with experts across a range of fields and were

    ITS NOW JUST OVER A YEAR SINCE REZIDORS THINK PLANET ENERGY SAVING INITIATIVE WAS LAUNCHED. THROUGH THINK PLANET, WE AIM TO REDUCE ENERGY CONSUMPTION IN ALL OF OUR HOTELS BY 25% BY 2016. ITS AN AMBITIOUS PROJECT BUT WERE DELIGHTED TO ALREADY SEE SOME REAL SUCCESS STORIES COMING THROUGH.

    % reduction energy/room occupied (in Kw/h)

    1416

    18

    12

    Park Inn byRadissonSouthend

    Radisson BluDurham

    Radisson BluPortman

    Radisson BluStansted

    Radisson BluGalway

    10

    86

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  • UK & Ireland Update Q1 - 2013 5

    THINK PLANET FAST FACTSWhen it comes to think planet, little things can make a big difference. heres some food for thought: achillerdoorleftopenfor30minutesadaywastesenoughenergyin

    a year to power a lighthouse for nearly 4 days.

    acomputerleftonovernightforayearcreatesenoughCo2tofilladouble-decker bus

    officelightsleftonovernightuseenoughenergyinayeartoheata home for almost 5 months.

    a2CincreaseinofficetemperaturecreatesenoughCo2inayearto fill a hot air balloon.

    aphotocopierleftonstandbyovernightwastesenoughenergytomake 30 cups of tea.

    airconditioninganofficefor1extrahouradayusesenoughenergyin a month to power a tV for over a year.

    Theenergywastedfromacompressedairleakthesizeofamatchhead is responsible for yearly co2 emissions equal to the weight of an elephant.

    Wed love to hear more about what you and your colleagues are doing to help your hotel reduce its energy and water usage.

    email your activities and share your best practices in future issues by contacting

    julie.deighton@rezidor.com

  • 6Anthony ClecknerDirector of Association Sales for the UK and Ireland and the driving force behind the partnership, talks about this new initiative and why Variety is the charity of choice.

    Why VArIety? Variety is a childrens charity that is committed to helping sick, disabled and disadvantaged children. they are a worldwide charity with offices all over but importantly, all of the money raised in the UK is distributed to charitable causes in the UK. they support n