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  1. 1. The New Collaboration Experience 2012 Cisco and/or its affiliates. All rights reserved. 2011Cisco Confidential1
  2. 2. bring people togetherHarvard Business Review 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential5
  3. 3. Productivity Productive and accessible mobile workers Effective virtual teams Interactive and engaged employeesInnovation Strategically aligned organization Flexible and innovative working optionsGrowth Satisfied and loyal customers New and innovative IT models 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential6
  4. 4. Sales of smartphones and tablets are now greater than all PCs, including notebooks.65% of companies are deploying at least one enterprise social software tool.People spend more time on Facebook than any other website.One third of corporations say they are using video at least once per week.20% of professional PCs will be managed under a hosted virtual desktop model by 2013. 2012 Cisco and/or its affiliates. All rights reserved. 2011Android is the #1 OS for mobile platforms with more than 700,000 new activations per day.By 2013, over 90% of network data traffic will be video.60% of server workloads will be virtualized by 2013.Cisco Confidential11
  5. 5. Secure access to information and people from any device, anywhere.Find expertise and information; enable proactive customer interaction.Deliver agility and scale on demand; create rich media with VDI economics.Enable high-quality interaction from anywhere, in real-time and offline. 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential12
  6. 6. PC WorldPost-PC WorldDevicesClient OSApplicationsServer Architecture 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential13
  7. 7. CloudOn-Premises Mobile, Office, Home, Inter-Company 2012 Cisco and/or its affiliates. All rights reserved.Smartphones, Tablets, L aptops, Thin ClientsVideo, Voice, Web, Social, Business AppsCisco Confidential14
  8. 8. INTEGRATED COLLABORATION EXPERIENCE AnywhereBest experience in any location 2012 Cisco and/or its affiliates. All rights reserved.Any DeviceVideo handled as easily as voice and dataFlexible access from all clientsAny ContentSecure mobilityCisco Confidential15
  9. 9. Mobile, Social, Visual, Virtual 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential16
  10. 10. Devices Collaboration Applications Client ServicesCollaboration ServicesMedianet Services Network Services 2012 Cisco and/or its affiliates. All rights reserved.Any combination of end-user clients, devices, and applications from Cisco or third parties access this core.Cisco Confidential17
  11. 11. It just works: Quality, always on, secure mobility Best User ExperienceGuaranteed consistent experience Predictable results in overload conditionsSimplified IT ExperienceLow call load for help desks Rapid scaling, with video and voiceFlexible deployment model including VDIUser-chosen device; granular policy-based control Organizational Security 2012 Cisco and/or its affiliates. All rights reserved.Context-aware application and SaaS access control Secured applications and contentCisco Confidential19
  12. 12. From the Desktop to the BoardroomCisco Unified Communications Manager On Premises 2012 Cisco and/or its affiliates. All rights reserved.HybridCloud Cisco Confidential20
  13. 13. Interoperable, Open Architecture Secure IntracompanyFlexible Consumption ModelsIntegrated Experience Pervasive Video 2012 Cisco and/or its affiliates. All rights reserved.Enterprise Social SoftwareCisco Confidential21
  14. 14. Unified CommunicationsCustomer CollaborationCollaboration ApplicationsTelepresence 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential23
  15. 15. Use Collaboration as a competitive differentiator. Develop a collaboration strategy using an architectural approach Design your user experience to be mobile, social, visual, and virtual Collaboration is a journey, not a project 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential2626
  16. 16. 2012 Cisco and/or its affiliates. All rights reserved. 2011Cisco Confidential27
  17. 17. 2012 Cisco and/or its affiliates. All rights reserved. 2011Cisco Confidential28
  18. 18. Unified CommunicationsCustomer CollaborationCollaboration ApplicationsTelepresence 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential29
  19. 19. From the Desktop to the BoardroomCisco Unified Communications Manager On Premises 2012 Cisco and/or its affiliates. All rights reserved.HybridCloud Cisco Confidential30
  20. 20. Scalability 40,000 users in a single cluster; 80,000 users in a super-clusterCentralized or Distributed Call Processing Deployed across an IP network, with transparent features and management, dial-plan partitioningAdministration Real-time performance monitoring, dial-plan analysis and management, single sign-on, bulk administration, and EnergyWise intelligent power managementEnhanced Desk Phone Features Do not disturb, intercom and audio message-waiting indication, secure conferencing, call recording, and silent monitoring.1Voice and Video Call Processing 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential31
  21. 21. Consistent employee services, whether at main campus, branch office, or remote.1Voice and Video Call Processing Enterprise-class unified voice and video call management2Business to BusinessChoice of Endpoints and Devices5 2012 Cisco and/or its affiliates. All rights reserved.3 4Cisco Unified Communications ManagerMobility and PresenceManagementSingle-integration client for adaptive workspacesSecure intercompany collaboration, intra and intercompanyFrom IP phones to mobile devices to video experiences.Integrated tools for intelligent administration and user supportCisco Confidential32
  22. 22. Video Application ServersExpressway Firewall Traversal/ Intercompany Media EngineUnified CMB2B and Remote WorkerSME Advanced Enterprise Conferencing ServicesDistributed Conferencing ServicesSIP SIP grooming IP PBX Trunking (video) Through Cisco Unified Border Element13rd Party/H.323 Video EndpointsVoice and Video Call Processing 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential33
  23. 23. Simultaneous ring on all phones2Seamlessly move calls between mobile and desktop phonesSingle voice mailbox across all phone numbersExtend your office phonePlace mobile calls through Cisco UCMMobility and Presence 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential34
  24. 24. Video telephony3Fully automated and self-learningFree international callsMissioncritical securityFree longdistance callsStandardsbasedBusiness to BusinessBusiness to Business 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential35
  25. 25. Threat DefensePrivacyEnsure availability of network, endpoints, and applications in the event of failures and attacks.Protect the privacy of user information, user identity, and behavior patterns . Topology hiding Authenticate and encrypt channel - VPN, DMVPN Call-rate limiting Authenticate and encrypt voice protocols TLS, IPSEC, SRTP Built-in phone protection (DHCP GARP block, signed firmware, signed config, web access, and button block.) Voice support for virtual networks (Segmentation) Firewall Traversal: Application Layer Gateway Firewall Protection: Application Inspection ControlIdentitySPAM ProtectionAssert and verify of identity to control and pre-empt access to voice resources.Protect users and resources from getting bulk, unsolicited, or malicious messages. Identity assertion and verification Turing tests Digest authentication Malicious caller identification Caller-ID preference mapping Reputation Class of restriction Toll-fraud protection3Business to Business 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential36
  26. 26. Session Management Capabilities Simplified global dial plan Deep interoperability SIP TRUNK Eased migration from TDM to UCMobileCisco IME Unified CMUnified Messaging IM Multiple deployment modelsSMEContact CenterEnterprise AppsVideo3rd Party PBX3rd Party PBXVendor #13 Extend to rich collaborative applicationsVendor #2Business to Business 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential37
  27. 27. Mobile Collaborative Advanced Collaborative Advanced Professional Advanced Business Business BasicVoice CommunicationsVoice4Media CommunicationsVisual, Mobile, Virtualized Choice of Endpoints and Devices 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential38
  28. 28. All-in-one UC Application Presence and IM Voice, video, voice messaging Desktop sharing, conferencing 4Collaborate from Any Workspace PC, Mac, tablet, smart phone On-premises and Cloud Integration with Microsoft OfficeChoice of Endpoints and Devices 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential39
  29. 29. Integrated Collaboration IM, voice, Web, socialMobile Telepresence High-quality, interoperable video anytime, anywhereWorkspace Virtualization Local and virtual computingInnovative App Ecosystem For end users, developers, and ITSeamless Mobility: Anytime, Anywhere Access Security & Manageability: Integrated, Foundational, Layered Service & Support: Lifecycle, Global4Choice of Endpoints and Devices 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential40
  30. 30. Android MarketCisco AppHQCisco AppHQ Manager Strata Motors PRIVATE APP STOREAll available Android apps4Only apps scanned and validated by CiscoYour custom selected apps; IT tools for app management & reportingChoice of Endpoints and Devices 2012 Cisco and/or its affiliates. All rights reserved.Cisco Confidential41
  31. 31. S