eating our own dogfood - how automic automates

Eating Our Own Dog FoodNovember 2015

How Automic Automates

Jennifer Jinhong - @jennjin

2 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved

Agenda

+Overview+Environment+Technical Overview+Future plans


What is it?

The Preview environment is an On-Demand Demo environment where users can explore the many features and functionality of Automic Workload Automation and get a sample of the many possible scenarios Automic can automate.

• Industry specific example Jobs and Workflows• Reporting

Dashboards• Self Service

Dashboards• Build Workflows

using Automic Actions• Create Custom

Dashboards


Reporting Dashboards


Discover Showcase ExploreLearn

Customers Internal Users

Partners Prospects


Dec 2013preview.automic.com

March 2014devops.automic.com

Next Phase

AWA

AWA

AWA

ARA

ARA

ASO

The Environment


• Access to all products associated with ONE Automation– Automation Engine– Enterprise Control Center (ECC)– Policy Orchestrator / Predictive Analytics (PCO/PDA)– Service Level Governor (SLG/SVO)• Access only through Web UI• Zero interaction by Admin for provisioning and management

(Automated)

Requirements

• Individualized environments populated with content• Almost instant access from sign up to email notification• Geographical location shouldn’t affect user experience


Client Full Environment

VS

Provisioning Approaches


• Hosted in Rackspace – Chicago (ORD) Region– Virtual Private Cloud (VPC)• 5 Servers– 4 Windows Server 2008 R2– 1 Linux (CentOS)• Database– Microsoft SQL Server 2008 R2

Environment


• Windows– Perl– Powershell– Generic

7 Agents

• Linux– Generic– Hadoop

• Web Services• FTP• MSSQL

Agents


• 2500+ Objects– JOBS, JOBP, CONN, LOGIN, CALL, PRPT, VARA,

etc• Customized Reporting

Dashboards

• Applications:– Oracle E-Business

Suite– Oracle Retail– JD Edwards– SAP– Business Objects– Informatica– PeopleSoft– VMWare– Hadoop

Sample Workflow/Jobs:• Services:– ServiceNow– Amazon Web

Services (AWS)• EC2• S3• EMR

– Twitter

What’s in a Client?


• Request AWS EC2 Instance• Launch Tomcat

Server• Open Incident Ticket• Update Incident Ticket

• Activate HVAC Climate Data Hadoop Workflow

Executable Self Service Demos

Brief Tech Overview


Automation Engine Components

• Web Services Agent• Windows Agent• SQL Agent

Integrations and Technologies

External Integrations

• HubSpot• SMTP


What is it?HubSpot is an inbound marketing software platform that helps companies attract visitors, convert leads, and close customers.

What we use HubSpot for?Sign-up page and Form for requesting an On-Demand Demo.


How it works – Basic Overview


Automation Process Logic Overview


A couple of road bumps…Challenge Solution

Policy Orchestrator (PCO) Integration

• User Management is done through the UI.

• No commandline tool available.

Created tool using decision.jar• Created functions to:

• Add• Delete• Assign Roles

Internal User Request• Great people were excited, but

didn’t need the system overwhelmed with internal requests

Designated 1 Client for internal use. Added logic (IF) to the Workflow that checked for internal email address.

Adhoc Client Copy – Clients with a large amount of objects could take 10+ mins.

5 Clients queued at any given time.As one is assigned, a new one is copied.

User’s whose name containing accents

• Special characters were translated to ?

Created an ‘INCLUDE’ object that removes diacritics


Upgrade to v11.2– ONE Automation 11.2– ECC 11.2– Application Release Automation

11.2

Environment Upgrades

Migrate Servers– Windows Server 2012 R2– MS SQL Server 2012 R2

Add Automic Service Orchestration with Request Management


Add Guided Demos with walk throughs–Step by Step examples of functionality– Tour of key features and functionality

Additional Interactive Demos–Showcase Community Plugins from the

Marketplace– Provide examples of more common use

cases–Add ASO demos


Done… Any questions?

eating our own dogfood - how automic automates

Presentations & Public Speaking