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E&M V IP G t E&M VoIP Gateway Solution Solution AddP T h l AddPac T echnology 2010, Sales and Marketing www.addpac.com

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Page 1: E&M V IP G tE&M VoIP Gateway Solution

E&M V IP G tE&M VoIP Gateway SolutionSolution

AddP T h lAddPac Technology

2010, Sales and Marketing

www.addpac.com

Page 2: E&M V IP G tE&M VoIP Gateway Solution

ContentsContents

• E&M VoIP Gateway Service Diagram• E&M VoIP Gateway Service Diagram• E&M VoIP Gateway Comparison Table

– E&M VoIP Gateways (~24 Port)E&M VoIP Gateways ( 24 Port)– E&M VoIP Gateways(~32 Port)– E&M VoIP Gateways(~60 Port)

V IP M d l f R k M t bl E i t• VoIP Modules for Rack Mountable Equipment• E&M Module Specification

AddPac VoIP Gate a Ser ice Feat res• AddPac VoIP Gateway Service Features• AddPac VoIP Gateway Management

www.addpac.com 2

Page 3: E&M V IP G tE&M VoIP Gateway Solution

E&M VoIP Gateway Service Diagram

SeoulMG MG

E&M VoIP Gateway Service Diagram

IP NetworkGK

Gate KeeperPSTN

Media Gateway

MG MG

Analog Phone(WAN)BS

Billing Server

Analog Phone

AP-VPMS ServerWAN Router

AP2620 E&M VoIP Gateway

10/100Mbps

PBXE&M Interface

FXS Analog Voice Interface Leased Line/ATM/Frame-Relay/IP Router, xDSL/Cable Modem, etc.

Voice

Voice Call Flow

www.addpac.com 3

Voice+Data, Ethernet or WAN Interface AddPac AP2620 Voice over IP Gateway

Analog Phone TRUNK n x E1 Voice Interface for PSTN Interworking

Voice Call Flow

Page 4: E&M V IP G tE&M VoIP Gateway Solution

E&M VoIP Gateways (~24Port)

Product AP1700 AP2610 AP2620 AP2120N

E&M VoIP Gateways ( 24Port)

AvailableModules

AP-FXS4AP-FXO4

AP-FXS2O2AP-E&M4

AP E1

AP-FXS4AP-FXO4

AP-FXS2O2AP-E&M4

AP-FXS4AP-FXO4

AP-FXS2O2AP-E&M4

AP E1

AP-N1-FXS8AP-N1-FXO8

AP-N1-FXS4O4AP-E&M8

AP-E1 AP-E1

Analog Ports Up to 8 Up to 4 Up to 8 Up to 16

Signaling SIP, H.323 SIP, H.323 SIP, H.323 SIP, H.323

Digital E1/T1 Up to 2E1 N/A Up to 2E1 N/A

E&M Support Support Support Supportpp pp pp pp

Module Slot Two(2) One(1) Two(2) Two(2)

LAN Port 2 2 2 2

www.addpac.com 4

Console 1 1 1 1

Power Single PSU Single PSU Single PSU Single PSU

Page 5: E&M V IP G tE&M VoIP Gateway Solution

E&M VoIP Gateways (~32Port)

Product AP2640 AP2650

E&M VoIP Gateways ( 32Port)

AvailableModules

AP-FXS8AP-FXO8

AP-FXS4O4AP-E&M8

AP E1

AP-FXS8AP-FXO8

AP-FXS4O4AP-E&M8

AP E1AP-E1 AP-E1

Analog Ports Up to 32 Up to 32

Signaling SIP, H.323 SIP, H.323

Digital E1/T1 Up to 2E1 Up to 2E1

E&M Support SupportE&M Support Support

Module Slot Four(4) Four(4)

LAN Port 2 2

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Console 1 1

Power Single PSU Dual PSU

Page 6: E&M V IP G tE&M VoIP Gateway Solution

Large Capacity E&M VoIP Gateway

Product AP3100P

Large Capacity E&M VoIP Gateway

Available VoIPModules

AP-FXS4, AP-FXO4AP-FXS2O2, AP-E&M4

Analog Ports Up to 60(4Port Module x 15)

Signaling SIP, H.323

CPU Redundancy(Dual CPU)

N/A

E&M Support

Module Slot for VoIP Module

15 Slots

LAN Port 2

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Console 1

Dual Power Supply(Option)

Support

Page 7: E&M V IP G tE&M VoIP Gateway Solution

VoIP Modules

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Page 8: E&M V IP G tE&M VoIP Gateway Solution

T tTarget :AP2610 AP2620 AP1700AP2610, AP2620, AP1700,

AP3100PAP3100P

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Page 9: E&M V IP G tE&M VoIP Gateway Solution

VoIP ModulesDSPDSP

Target VoIP Modules Module Features Module Picture

AP1700,AP2610AP2620,AP3100P

AP-FXS4 4-Port FXS Module

AP1700,AP2610AP2620,AP3100P AP-FXO4 4-Port FXO Module

AP1700,AP2610AP2620,AP3100P AP-FXS2O2 2-Port FXS&2-Port FXO

Module

AP1700,AP2610AP2620,AP3100P AP-E&M4 4-Port E&M Module

AP1700,AP2610 AP-FXS3O1 3-Port FXS&1-Port FXOAP1700,AP2610AP2620,AP3100P

AP FXS3O1 3 Port FXS&1 Port FXO Module

AP1700, AP2620 AP-E1 1-Port Digital E1/T1 Module

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Page 10: E&M V IP G tE&M VoIP Gateway Solution

DSPAdditional VoIP Modules

DSP

Target Voice Modules

Module Features Module Picture

AP2610, 1-Pair Audio-In/Out Port, Direct ,AP2620 AP-MP3

,MIC-In, HeadphoneHigh Quality Audio Band IP Broadcasting

AP2610AP2610AP2620 AP-AUDIO2 2-Pair Audio-In/Out Ports

Voice Band IP Broadcasting

AP2610,AP2620 AP-AUD1S3

1-Pair Audio-In/Out Ports, FXS Analog InterfaceVoice Band IP Broadcasting

AP2610,AP2620 AP-

AUD1S2O1

1-Pair Audio-In/Out Ports, FXS 2-Ports, FXO 1-Port Voice Band IP Broadcasting

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AUD1S2O1 Voice Band IP Broadcasting

Page 11: E&M V IP G tE&M VoIP Gateway Solution

Target :gAP2120N, AP2640, AP2650

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Page 12: E&M V IP G tE&M VoIP Gateway Solution

VoIP ModulesDSPDSP

Target VoIP Modules Module Features Module PictureTarget VoIP Modules Module Features Module Picture

AP2120NAP2640

AP-FXS8 8-Port FXS Module

AP2650

AP2120NAP2640AP2650

AP-FXO88-Port FXO Module

AP2650

AP2120NAP2640AP2650

AP-FXS4O44-Port FXS&4-Port FXO Module

AP2120NAP2640AP2650

AP-E&M8 8-Port E&M Module

AP2640AP2650

AP-E1 1-Port Digital E1/T1 Module

AP2640 AP-2E1 2-Port Digital E1/T1 Module

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AP2650g

Page 13: E&M V IP G tE&M VoIP Gateway Solution

E&M Module SpecificationE&M Module Specification

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Page 14: E&M V IP G tE&M VoIP Gateway Solution

Contents

Hardware Specification

Contents

• Hardware Specification• 2-Wire E&M Model Pin Assignment

4 Wi E&M M d l Pi A i t• 4-Wire E&M Model Pin Assignment• E&M Type I Interface

E&M T II I t f• E&M Type II Interface• E&M Type III Interface

E&M T IV I f• E&M Type IV Interface• E&M Type Selection(Jumper Selection)

E&M 2 Wi M d– E&M 2-Wire Mode– E&M 4-Wire Mode

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Page 15: E&M V IP G tE&M VoIP Gateway Solution

Hardware Specification

Hardware Module Specification

High-end

DSPHardware Specification

Hardware Module Specification

4-Port E&M Interface (4 x RJ45)

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4 Port E&M Interface (4 x RJ45)

Page 16: E&M V IP G tE&M VoIP Gateway Solution

E&M 2 Wire Model

RJ45 Pi A i t

E&M 2 Wire Model

SG(pin 8)

RJ45 Pin Assignment

E(pin 7)

(pin 6)

TIP(pin 5)

RING(pin 4)

( i 3)

M(pin 2)

SB(pin 1)

(pin 3)

E (Ear or Earth) - Signal wire from trunking (CO) side to signaling side. M (Mouth or Magnet) - Signal wire from signaling side to trunking (CO) side. SG (Signal Ground) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways). SB (Signal Battery) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways)T / R (Tip/Ring) T / R leads carry audio between the signaling unit and the trunking circuit On a 2 wire audio operation circuit thisT / R (Tip/Ring) - T / R leads carry audio between the signaling unit and the trunking circuit. On a 2-wire audio operation circuit, this pair carries the full-duplex audio path. T1/R1 (Tip-1/Ring-1) - Used on 4-wire audio operation circuits only. The 4-wire implementation provides separate paths for receiving and sending audio signals.

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Page 17: E&M V IP G tE&M VoIP Gateway Solution

E&M 4 Wire ModelE&M 4 Wire Model

SG(pin 8)

RJ45 Pin Assignment

E(pin 7)

RING1(pin 6)

TIP1(pin 5)

TIP(pin 4)

RING( i 3)

M(pin 2)

SB(pin 1)

RING(pin 3)

E (Ear or Earth) - Signal wire from trunking (CO) side to signaling side. M (Mouth or Magnet) - Signal wire from signaling side to trunking (CO) side. SG (Signal Ground) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways). SB (Signal Battery) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways)T / R (Tip/Ring) T / R leads carry audio between the signaling unit and the trunking circuit On a 2 wire audio operation circuit thisT / R (Tip/Ring) - T / R leads carry audio between the signaling unit and the trunking circuit. On a 2-wire audio operation circuit, this pair carries the full-duplex audio path. T1/R1 (Tip-1/Ring-1) - Used on 4-wire audio operation circuits only. The 4-wire implementation provides separate paths for receiving and sending audio signals.

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Page 18: E&M V IP G tE&M VoIP Gateway Solution

E&M Type I InterfaceE&M Type I Interface

PBXAnalog E&M 2-Wire

Audio Operation PBXAnalog E&M 4-Wire

A di O tiPBX Audio Operation PBX Audio Operation

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Page 19: E&M V IP G tE&M VoIP Gateway Solution

E&M Type II InterfaceE&M Type II Interface

Analog E&M 2 Wire Analog E&M 4 WirePBX

Analog E&M 2-WireAudio Operation PBX

Analog E&M 4-WireAudio Operation

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Page 20: E&M V IP G tE&M VoIP Gateway Solution

E&M Type III InterfaceE&M Type III Interface

PBXAnalog E&M 2-Wire

Audio Operation PBXAnalog E&M 4-Wire

Audio Operationp

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Page 21: E&M V IP G tE&M VoIP Gateway Solution

E&M Type V InterfaceE&M Type V Interface

PBXAnalog E&M 2-Wire

Audio Operation PBXAnalog E&M 4-Wire

Audio Operation

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Page 22: E&M V IP G tE&M VoIP Gateway Solution

E&M Type SelectionE&M Type Selection

E&M Card Jumper Layout

J2 J1

ⓐ1 ⓐ1 J5 J8

p y

J2 J1

ⓐ1 ⓐ1

J1 : CH0, J4 : CH1, J10 :CH2, J12 : CH3 J1 : 2/4wire select, J2 : E&M cognition

J6 J9 J9J8

J6J5

g

J3 J7 J11 J13

ⓐ1 ⓐ1 ⓐ1 ⓐ1 J3 J7 J11 J13

J1 J4 J10 J12

ⓐ1 ⓐ1 ⓐ1 ⓐ1 B1 B1 B1 B1 J1 J4 J10 J12

RJ45-4PORT

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Page 23: E&M V IP G tE&M VoIP Gateway Solution

E&M Type SelectionE&M Type Selection

E&M Card Type 1 2 3 5 Selection using Jumper J1 J4 J10 J12

J2 J1

E&M Card Type 1,2,3,5 Selection using Jumper J1,J4,J10,J12

J9J8

J6J5

J2 J1

E&M Type 1 Setting ExampleB1

J1(CH#0),J4(CH#1),J10(CH#2),J12(CH#3)

J9J6 E&M Type 1 Setting Example

E&M Type 2 Setting Example

E&M T 3 S tti E l

ⓐ1

B1

ⓐ1

B1

J1 J4 J10 J12

J3 J7 J11 J13

E&M Type 3 Setting Example

E&M Type 4 Setting Example

B1

ⓐ1

B1

ⓐ1 E&M Type 5 Setting Example B1

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Page 24: E&M V IP G tE&M VoIP Gateway Solution

E&M Type SelectionE&M Type Selection

E&M 2-Wire Mode E&M 4 Wire Mode

ⓐ1 ⓐ1

ⓐ1 ⓐ1

J5 J8

J6 J9

J2 J1

J5

J6

J8

J9

J2 J1

E&M 2-Wire Mode E&M 4-Wire Mode

ⓐ1 ⓐ1

J1 : CH0, J4 : CH1, J10 :CH2, J12 : CH3

J3 J7 J11 J13

J1 : CH0, J4 : CH1, J10 :CH2, J12 : CH3

J3 J7 J11 J13

J1 J4 J10 J12

ⓐ1 ⓐ1 ⓐ1 ⓐ1

ⓐ1 ⓐ1 ⓐ1 ⓐ1 B1 B1 B1 B1

J1 J4 J10 J12

ⓐ1 ⓐ1 ⓐ1 ⓐ1 B1 B1 B1 B1

ⓐ1 ⓐ1 ⓐ1 ⓐ1

RJ45-4PORT

RJ45-4PORT

* 2Wire Setting : A2, B2 Connection

A4, B4 Connection

ⓐ1

J3, J5 : CH0 2Wire, 4Wire Selection

J7, J6 : CH1 2Wire, 4Wire Selection

J11, J9 : CH2 2Wire, 4Wire Selection

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* 4Wire Setting : A1, B1 Connection

A3, B3 Connection

B1

ⓐ1 J13, J8 : CH3 2Wire, 4Wire Selection

Page 25: E&M V IP G tE&M VoIP Gateway Solution

VoIP GatewayVoIP Gateway Service Features

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Page 26: E&M V IP G tE&M VoIP Gateway Solution

VoIP (Voice over IP) Service

H 323 SIP C t V IP St k

VoIP (Voice over IP) Service

• H.323, SIP Concurrent VoIP Stack• H.323

– ITU-T Standard H.323 v3 Support– Support H.245 Tunneling

H.323

IP NetworkSupport H.245 Tunneling– Including H.235 Security Features

• SIP– IETF RFC3261 or RFC2543 SIP Standard

SIP

MGCP

IP Network(WAN)

MGCP

Concurrent VoIP Stack

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Voice

Page 27: E&M V IP G tE&M VoIP Gateway Solution

VoIP (Voice over IP) ServiceVoIP (Voice over IP) Service

• H.323– Fast connect, normal connect support– H.245 tunneling support– Q.931 response message setting for inbound VoIP calls

H 245 logical channel open timing selection f nction

• SIP– Gateway-based / Endpoint-based registration support– Secondary proxy-server assignment function– SIP signaling port change function

SIP proxy server assignment according to the domain– H.245 logical channel open timing selection function– Start H.245 procedure support– DTMF / Hook flash relay with H.245 alphanumeric / signal– Secondary gatekeeper support– Gatekeeper assignment according to the domain name

– SIP proxy server assignment according to the domain name

– T.38 real-time fax relay support– DTMF relay support with RFC2833 / OPTION message– Re-INVITE support

– Gatekeeper discovery with multicast– Lightweight RRQ support– Signaling TCP port assignment– Resource threshold setting with RAI– H.235 clear-token, crypto-token support, yp pp– canMapAlias support– Technical prefix (supported prefix) support– Public IP assignment in NAT environment

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Page 28: E&M V IP G tE&M VoIP Gateway Solution

VoIP (Voice over IP) ServiceVoIP (Voice over IP) Service

• FAX• Voice Codec FAX– Fax relay mode supporting T.38, inband-T.38, bypass

mode– Lost packet compensation with redundant setting in case

of T.38 fax relay– Fax relay mode rate setting for remote end

Voice Codec– G.711 A-Law, G.711 U-Law– G.726 r16, G.726 r32– G.729A– G.723.1 r63, G.723.1 r53 VoIP

– Fax relay mode, rate setting for remote end– VAD (Voice Activity Detection) function support– DTMF relay support (H.323, SIP, MGCP common) based on

RFC2833

• RTP– Redundant RTP packet transmission in case of severeRedundant RTP packet transmission in case of severe

packet loss– Dynamic jitter buffer management and RPT packet jitter and

loss compensation with heuristic & DSP error concealment– Static jitter buffer setting support– Voice frame per RTP packet number control for each codecVoice frame per RTP packet number control for each codec– In-band ring-back tone support– Virtual ring-back tone support– Tone parameter change support

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Page 29: E&M V IP G tE&M VoIP Gateway Solution

VoIP (Voice over IP) Service

• VoIP Call Controls • VoIP Call Controls (cont.)

VoIP (Voice over IP) Service

– Hot line connection function with PLAR (Private Line Auto Ring Down)

– Leased line emulation function– Connection monitoring function– Fault tolerant with Redundancy and Call Distribution

– Call transfer for internal calls– Call pickup for internal calls– Calling and called number conversion for VoIP outbound

calls– Calling and called number conversion for VoIP inbound y

among Gateways for load balancing– Call attempt with IP address– H.323, SIP, MGCP inbound call connection for each voice

port– Multiple E.164 setting for one voice port

gcalls

– Fax broadcasting call control

p g p– One E.164 or digit pattern can be assigned to more than

one voice port– Hunting with Longest match/ priority/ sequence/ random– One stage call setup by Digit forwarding– Call barring with specific digit patternsCall barring with specific digit patterns– Calling and called number conversion for PSTN outbound

calls– PSTN rerouting in case of VoIP call attempt failure

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Page 30: E&M V IP G tE&M VoIP Gateway Solution

Advanced QoS Features

• Enhances Transmit Voice QoS Features • Enhances Receive Voice QoS Features

Advanced QoS Features

• Enhances Transmit Voice QoS Features– Voice Traffic Priority Queuing– QoS Service Profiling– Providing Virtual Network Transmit Algorithm– Real-time Voice Traffic QoS Support

• Enhances Receive Voice QoS Features– Dynamic Jitter Buffer Management– Error Concealment– Support T.38 FAX Data Error Recovery Scheme

– RTP Packet Transmit Interval Control– Supporting RTP Packet Redundancy Scheme– IP Header Control such as ToS, Diffserv

Best and Optimal Voice Quality

IP Network(WAN)

Voice QoS Features Voice QoS Features

VoiceVoice

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VoiceVoice

Page 31: E&M V IP G tE&M VoIP Gateway Solution

Network Protocols

B i N t k P t l

Network Protocols

IP Network

IPIP• Basic Network Protocols- ARP, IPv4, TCP, UDP, ICMP, SCTP, IGMP, MLD

• Routing Protocol- IPv4 : Static

(WAN) InternetWWW

IP

• Service Protocol- FTP, Telnet, TFTP, DHCP Server/Relay, SNMP Server- CDP (Cisco Discovery Protocol)- DNS Resolver , DDNS(nsupdate), ( p )- Bridge- Syslog

• IPv4 Address ConfigurationFixed (Static)- Fixed (Static)

- DHCP- PPPoE

• Miscellaneous

LAN

-Cisco Style CLI- Standard & Extended IPv4 Access List- Multi-level User Account Management- IP accounting- STUN Client

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IPIP

Page 32: E&M V IP G tE&M VoIP Gateway Solution

Network ManagementNetwork Management

• SNMP– Standard Simple Network Management Protocol( SNMP)

Agent support– MIB v1 and v2 Support

W b b d M t

• Interoperable with AP-VPMS Service– AddPac VoIP Plug & Play Management System (AP-VPMS)

• Web-based Management– Smart Easy Setup – Standard Voice Interface– Standard PSTN Back-up Interface

• Watch dog Function• Watch-dog Function– Hardware, Software watch-dog services

• Remote Management– Telnet– RloginRlogin

• Auto Upgrade Service– HTTP server based APOS image and configuration file auto-

upgrade support

• Batch Job FunctionBatch Job Function– Text based script downloading

IP Network(WAN)

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(WAN)

Page 33: E&M V IP G tE&M VoIP Gateway Solution

Security ManagementSecurity Management

• IP packet filtering • IP access list• User authentication function

– Password Authentication Protocol (PAP)– Password Authentication Protocol (PAP)– Challenge Handshake Authentication Protocol (CHAP)

• Enable/Disable specific protocols• Auto-square connect of Telnet session

A t M t f ti f lti l l

IP Network(WAN)

• Account Management function for multi-level user• SNMP/TELNET/FTP/HTTP/TFTP port assignment

function• SNMP/TELNET/FTP access list managementg• Boot mode security checking function

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Page 34: E&M V IP G tE&M VoIP Gateway Solution

Smart NMSSmart NMSSmart Network Management System

for VoIP Gatewayfor VoIP Gateway

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Page 35: E&M V IP G tE&M VoIP Gateway Solution

Contents

• System Requirement• System Requirement• Smart NMS Networking Diagram• Web-based Management

N t k R M t• Network Resource Management• Device Fault Management• Device Fault History Management• Device Status Information• Notification Management• Fault Statistics• Model & Service Management

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Page 36: E&M V IP G tE&M VoIP Gateway Solution

System Requirement

NMS Server

System Requirement

NMS Server• OS : RHEL (Redhat Enterprise Linux) 5.0 or higher

• CPU : Quad-Core 2.0 GHz / 1333MHz FSB 2x4 MB cacheCPU : Quad Core 2.0 GHz / 1333MHz FSB 2x4 MB cache

• Physical Memory : 4 GB

• HDD : 300 G

• JRE (Java Runtime Environment) 1.5.1 or Higher

• Database : PostgreSQL 8.1.11

Wi d XP Vi Wi d S 2000/2003

NMS Client• Windows XP, Vista, Windows Server 2000/2003

• Microsoft Internet Explorer 6.0 or higher

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Page 37: E&M V IP G tE&M VoIP Gateway Solution

NMS Networking DiagramNMS Networking Diagram

NMS systems

status monitoringoutage notification

statisticsreport generation & printing

alarm lamp

visible & audible for outage

NMS manager

e- mail SMS

Repository(Database)

NMS manager #1

Site-Branch #1

subnetwork

NMS manager #2

PING PINGPING

NMS Server

Site-HQ

Site-Branch #2

( ICMP)

SNMPTrap

SNMP

GET

( ICMP)

SNMP

GET

SNMPTrap

( ICMP)

SNMPTrap

SNMP

GET

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Area - A Area - B Area - C

Page 38: E&M V IP G tE&M VoIP Gateway Solution

Web-based Managementg

• Easy Access via Web browser– Microsoft Internet Explorer 6.0 or higher compatible

V i C t l• Version Control– Automatic version check– New version software download feature– New version software download feature

• UI control– User friendly GUI managementUser friendly GUI management

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Page 39: E&M V IP G tE&M VoIP Gateway Solution

Version Control

Automatic version check

New S/W version update

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Page 40: E&M V IP G tE&M VoIP Gateway Solution

Web-based Loging

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Page 41: E&M V IP G tE&M VoIP Gateway Solution

Network Resource Managementg

• Network resource management with hierarchical structure• Role-based resource management for each administrator

manage the complex network with a structured, hierarchical form

can assign the hierarchical node to the operator and

can cooperate with the application executables

node to the operator and manage role-based policy

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ppsuch as SMM

Page 42: E&M V IP G tE&M VoIP Gateway Solution

Device Fault Managemente ce au a age e

C t li d f lt i f ti i i i d• Centralized fault summary information in main window• Display current fault device through tree view• Notify administrator with detailed fault informationy• Provide device availability information for 24hrs

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Page 43: E&M V IP G tE&M VoIP Gateway Solution

Device Fault ManagementDevice Fault Management

main window

current device

site device fault summary device fault summary for

category (classification)

overall total device fault

fault list with hierarchy view

current device

device fault statistics

fault event message are shown as below

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Page 44: E&M V IP G tE&M VoIP Gateway Solution

Device Fault Managementg

display message icon when the device have a notification for event

device status matrix with several severity such as critical, major, minor

* severity color severity color1) red : critical2) orange : major3) light blue : normal

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Page 45: E&M V IP G tE&M VoIP Gateway Solution

Device Fault Managementg

device status matrix with small view mode

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Page 46: E&M V IP G tE&M VoIP Gateway Solution

Device Fault History Managementy g

• Provide both summary view and detailed event message• Can Write troubleshooting job note for each event manually• Administrator can query for a history fault with search conditionAdministrator can query for a history fault with search condition• Each fault is related to the several raw events

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Page 47: E&M V IP G tE&M VoIP Gateway Solution

Device Fault History Managementy g

daily fault eventsummary statistics

detail fault event historylist up with filter conditionstatistics

informationlist up with filter condition (advanced search)

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Page 48: E&M V IP G tE&M VoIP Gateway Solution

Device Fault History Managementy g

Can write troubleshooting note if needed

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Page 49: E&M V IP G tE&M VoIP Gateway Solution

Current Device Fault (Outage)( g )

Display the current all device faults

Can view the event data related to the current device faultand can write troubleshooting note iftroubleshooting note if needed

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Page 50: E&M V IP G tE&M VoIP Gateway Solution

Device Event Historyy

Can view all events for devices with search condition

summarize daily event statistics data

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Page 51: E&M V IP G tE&M VoIP Gateway Solution

Device Status InformationDevice Status Information

S t P f I f ti (CPU HDD M )• System Performance Information (CPU, HDD, Memory,…)• Provide device current service status (up/down)• Provide device main status (max value vs current value)( )• Display Graph Series with System Performance Information• Monitor Main Status Flow with System Monitoring View

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Page 52: E&M V IP G tE&M VoIP Gateway Solution

Device Status Information

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Page 53: E&M V IP G tE&M VoIP Gateway Solution

Device Status Information

performance analysis graph for last 24 hours

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Page 54: E&M V IP G tE&M VoIP Gateway Solution

Device Status Information

performance monitoring with proper time interval

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Page 55: E&M V IP G tE&M VoIP Gateway Solution

Notification Managementg

• Notify administrator for important event such as critical device fault• Notify administrator for important event such as critical device fault when proper action needs

• Provide several notification channel such as SMS, e-mail, alarm lamp• Notification channel configuration for each event• Manage notification with device category such as Server, Terminal, PC,

etcetc• Provide Alarm with audible (play sound), visible (alarm lamp) form

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Event Notification Managementg

apply notification policy with event-based filter(example : notify me when network link of device is downed through SMS e-mail)

specify category when each event occursSMS, e mail) occurs

describe notification message

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gcontent for e-mail or SMS

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Event Notification Managementg

define notification channel such as e-mail, sms, or alarmlamp

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Event Notification Management

user account (administrator) setting for SMS, E-mail Notification or specify e-mail address or SMS p yphone number

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Configurationg

global notification channel configuration

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Audible & Visible Alarm

notify operator (or administrator)1. Alarm lamp blink (on&off) (visible)2. play alarm sound (audible)

can synchronize with alarm lamp equipment

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Fault Statistics

• analyze for a fault event with graph and detailed list data• Report form generation and print out for statistics result

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Fault Statistics

display graph for fault statisticswith various search condition

display detailed data for fault t ti tistatistics

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Fault Statistics – Report Generationp

report generation for fault statistics and print out the result

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Model & Service ManagementModel & Service Management

f &• Define new model with provided template image & properties• Customize data collection with standard protocol such as TCP,

SNMPSNMP

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Device Model Management

manage device model withvarious properties such asmodel image

model image repository for

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model image repository forselection

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Service Definition

define the service for datacollection, current statuswith standard protocol suchas TCP or SNMP

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Thank you!AddPac Technology Co., Ltd.

Sales and MarketingSales and Marketing

Phone +82.2.568.3848 (KOREA)FAX +82.2.568.3847 (KOREA)

E-mail : [email protected]

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