e-resource use and the role of the university library
TRANSCRIPT
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E-Resource Use and the Role of the University Library
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Objectives
• Review the factors that affect and determine the use of e-resources
• Explain the part played by the university library in enabling effective and sustainable use
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Objectives (continued)
• Indicate constraints under which libraries work
• Suggest ways that academics and administrators can assist the library
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Issues in E-Resource Use
• Technology
• Costs
• Management
• Training
• Content
• Medium
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Technology essentials
• Dedicated Internet connection with sufficient bandwidth
• Campus backbone, LAN, WAN, and peripheral hardware, e.g. printers
• Computer workstations
• Appropriate software
• Support - maintenance, trouble shooting
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Costs• Capital (infrastructure) investment: network,
bandwidth, hardware (computers, printers, etc.), software
• Maintenance: insurance, repair, depreciation, replacement, updating
• Staff salaries• Training: staff and students
• Consumables: journals, databases, document delivery, paper, ink cartridges
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Examples of costs
• Bandwidth:Makerere: $22,000 p.m. for 1.5Mbps/768KbpsUniv. Ghana: $10,000 p.m. for 1Mbps/512Kbps
• InfrastructureSet up an IT network: $75 per studentMaintain an IT network: $50 per student p.a.
• Computer Initial purchase price of a Windows Computer is 20% of
total cost of ownership over five years
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Examples of costs (continued)• Journal subscriptions
Average per title in 2003:Social Sciences $758Science $1,134Medicine $661
Big deals (2004)Blackwells Synergy: 670 titles $630,000
Springer (Kluwer): 1,200 titles $840,601Wiley: 520 titles $654,000
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Management• Selection and purchase
variety of publishers and aggregatorsdifferent delivery optionsannual subscriptions
• Legal implicationslicences and copyright
• Organization of informationguides to relevant resourcesarchivingevaluation of use
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Training• Users need to:
know how to use a PChow to search for and find information resourcesbe aware of resources that are available
• Different users have different needs:academics, researchers, librarians, students, administrators
• Different training strategies required for different users
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Content
• Much WWW content is Western-orientated
• More locally produced content is required:online indexes to locally published material, e.g. AJOL, CARINDEX
online local journals
networked institutional repositories
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MediumPhysical collections can still be important:
• Print textbooks
• Core journals in hard copy
• Archives
• CD-ROM for back files of journals, databases for information retrieval
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Role of the University Library• Access to Internet and PCs• Acquisition and administration of e-resources• Guides to relevant e-resources• User education• Assistance in setting up VLEs• Integration of traditional and digital materials
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Access to Internet and PCs
• Adequate number of PCs and peripheralsrecommended library standard: 1 PC:25 students
• Supervised facilities trouble shooting, long opening hours, timetabled computer use
• Authentication
• Bandwidth conservation
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Selection of E-Resources
• Is content suitable for programme needs?• Is online the most appropriate medium?• What are the licensing arrangements?• What are the costs?• Which delivery option is the most cost-effective?• What are the archiving arrangements?• Is e-journal identical to print? Does it have links to other
sites?
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Purchase of E-Resources
• Enter annual subscriptions
• Negotiate best terms
• Share costs with other libraries
• Use library consortia to bring down costs
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Monitoring and Evaluation• Collect statistics of online resource use:
who uses, how and when
• What is the cost per article downloaded?
• Decide whether a particular subscription is worth its annual cost or whether the information could be obtained more cheaply by another delivery option
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Guides to E- Resources
• What e-resources are available through the library?
• Which are the most appropriate resources?
• Library portals
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User Education• Formal training in information literacy for u-
g students, combining IT skills with information handling skills
• Advanced subject-oriented training for p-g students
• Seminars at faculty or departmental level to introduce new e-resources
• One-to one workstation sessions
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ICT-enabled Learning
• Input at departmental and faculty levels to curriculum development and programme assessment
• Provide library web pages with course related resources, e.g. list of journals held, full text of relevant articles, study guides for those undertaking research
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Integration of Print and E-Resources
• Selection policy that combines, compares and contrasts all media
• Integrated access to all library holdings, e.g. through an OPAC (Online Public Access Catalogue)
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Constraints• Lack of funding
leading to deteriorating buildings and collections, decline in use, demoralized library staff and marginalization of the library
• Lack of knowledge and skills in library staff
• Lack of understanding and knowledge amongst university staff about information access and delivery
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What Can You Do?Some suggestions:
• Become an ICT-champion, promoting the use of e-resources in your department and university
• Become your departmental representative on the Senate Library Committee
• Campaign for the library to get its fair share of the university budget
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What Can You Do? (cont.)
• Encourage the inclusion of funds for library resources in project proposals and budgets
• Talk to librarians and explain how you need them to assist in your teaching and research
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Summary
• Providing access to e-resources is a costly and complex process
• The library impacts everywhere on the implementation and use of e-resources
• The library requires funds, skills and university-wide support to fulfil its role
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Thank youAny questions?