e reference e o nabling ffice ervices - #endalz · 70-347 exam reference enabling office 365...

OFFICE 365

WHITEPAPER SERIES VOLUME 1, ISSUE 2

70-347 EXAM REFERENCE

ENABLING OFFICE 365 SERVICES

70-347 EXAM REFERENCE ENABLING OFFICE 365 SERVICES - OFFICE 365 WHITEPAPER SERIES - VOLUME 1, ISSUE 2 Page | 2

Document Revision

Date Version Description Author

01/20/2016 1.0.0.0 Initial Release Jeff Borghoff


Table of Contents

INTRODUCTION ..................................................................................................................................................... 5

ENABLING OFFICE 365 SERVICES - EXAM REF 70-347 ............................................................................................. 5

CHAPTER 1 – MANAGE CLIENTS AND END-USER DEVICES ....................................................................................................... 5 Learn More About Reference Links ....................................................................................................................... 5

Objective 1:1 ...................................................................................................................................................................... 5 Objective 1:2 ...................................................................................................................................................................... 5 Objective 1:3 ...................................................................................................................................................................... 6 Objective 1:4 ...................................................................................................................................................................... 6

CHAPTER 2 – PROVISION SHAREPOINT ONLINE SITE COLLECTIONS ........................................................................................... 6 Learn More About Reference Links ....................................................................................................................... 6

Objective 2:1 ...................................................................................................................................................................... 6 Objective 2:2 ...................................................................................................................................................................... 6 Objective 2:3 ...................................................................................................................................................................... 6 Errata .................................................................................................................................................................................. 7

CHAPTER 3 – CONFIGURE EXCHANGE ONLINE AND SKYPE FOR BUSINESS ONLINE FOR END USERS ................................................. 7 Learn More About Reference Links ....................................................................................................................... 7


PowerShell Commands .......................................................................................................................................... 8 Mailbox cmdlets in Exchange Online .................................................................................................................................. 8

Mailbox cmdlets ............................................................................................................................................................ 8 SendAs permission cmdlets ........................................................................................................................................... 8

Users and groups cmdlets in Exchange Online ................................................................................................................... 8 Mail contact cmdlets ..................................................................................................................................................... 8 Group cmdlets ............................................................................................................................................................... 9

Policy and compliance cmdlets in Exchange Online ........................................................................................................... 9 Messaging records management cmdlets ..................................................................................................................... 9

CHAPTER 4 – PLAN FOR EXCHANGE ONLINE AND SKYPE FOR BUSINESS ONLINE .......................................................................... 9 Learn More About Reference Links ....................................................................................................................... 9


PowerShell Commands ........................................................................................................................................ 10 Anti-spam and anti-malware cmdlets in Exchange Online ............................................................................................... 10

Anti-Malware cmdlets ................................................................................................................................................. 10 Anti-Spam cmdlets ...................................................................................................................................................... 10

Policy and compliance cmdlets in Exchange Online ......................................................................................................... 10 In-Place eDiscovery and In-Place Hold cmdlets ........................................................................................................... 10

Client access cmdlets in Exchange Online ........................................................................................................................ 10 Client Access mailbox settings cmdlets ....................................................................................................................... 10

Skype for Business cmdlets by category ........................................................................................................................... 10 Cmdlets Available Only to Lync Online Administrators ............................................................................................... 10 Mobility Cmdlets ......................................................................................................................................................... 10

SKYPE FOR BUSINESS ..................................................................................................................................................... 11 Errata ................................................................................................................................................................................ 11

ONLINE VIDEO TRAINING ..................................................................................................................................... 12


PLURALSIGHT.COM ....................................................................................................................................................... 12 MICROSOFT VIRTUAL ACADEMY ...................................................................................................................................... 12 LYNDA.COM ................................................................................................................................................................ 12

TOPICS ................................................................................................................................................................. 12

REFERENCE LINKS ......................................................................................................................................................... 12 POWERSHELL COMMANDS ............................................................................................................................................. 15

EXCHANGE ONLINE BUILT-IN ADMIN ROLES AND ROLE GROUPS ......................................................................... 16

ABOUT THE AUTHOR ........................................................................................................................................... 20


Introduction This whitepaper is intended to be a supplement to Enabling Office 365 Services - Exam Ref 70-347 by

Orin Thomas and provide additional exam reference study material for 70-347. Buy this book, it’s worth

every penny if you’re serious about not just studying for but learning the skills to pass the exam. If you

don’t pass the exam the book and following sources are still excellent study tools. The additional

material I reference is from Plurasight.com, Lynda.com and Microsoft Virtual Academy.

Enabling Office 365 Services - Exam Ref 70-347

Author: Orin Thomas

ISBN: 978-1-5093-0067-9

Available at Microsoft Press and Amazon.com

Chapter 1 – Manage Clients and end-user devices There is an Important call out on page 1 that points you to page XI for valuable information regarding

the skills you will need to pass the exam. On page XI the information is un-remarkable. For skills

measured, go to the source Exam 70-347 Enabling Office 365 Services.

Learn More About Reference Links

Objective 1:1

Choose the Office software that users can install from the Office 365 portal

Exclude certain Office programs when deploying Office 365 ProPlus

Office 365 mobile setup - Help

Overview of licensing and activation in Office 365 ProPlus

Objective 1:2

Download and install Office using Office 365 for business on your PC

Office Deployment Tool for Click-to-Run

o Office Deployment Tool for Office 2013

o Office Deployment Tool for Office 2016

o Reference for Click-to-Run configuration.xml file

https://www.microsoftpressstore.com/store/exam-ref-70-347-enabling-office-365-services-9781509300679

http://www.amazon.com/dp/150930066X/ref=rdr_ext_tmb

https://www.microsoft.com/en-us/learning/exam-70-347.aspx

https://technet.microsoft.com/en-us/library/jj219421.aspx

https://technet.microsoft.com/en-us/library/dn745895.aspx

https://support.office.com/en-us/article/Office-365-mobile-setup-Help-7dabb6cb-0046-40b6-81fe-767e0b1f014f?ui=en-US&rs=en-US&ad=US

https://technet.microsoft.com/en-us/library/gg982959.aspx

https://support.office.com/en-us/article/Download-and-install-Office-using-Office-365-for-business-on-your-PC-72977511-dfd1-4d8b-856f-405cfb76839c?ui=en-US&rs=en-US&ad=US


https://www.microsoft.com/en-us/download/details.aspx?id=36778

https://www.microsoft.com/en-us/download/details.aspx?id=49117&WT



Objective 1:3

Compatibility and telemetry in Office 2013

o Office 2013 Administrative Template files (ADMX/ADML) and Office Customization Tool

o Overview of Office 2013 Telemetry

o Deploy Telemetry Dashboard for Office 2013

o Telemetry Dashboard worksheet reference for Office 2013

o Troubleshooting Office files and custom solutions with the Office 2013 Telemetry Log

Compatibility and telemetry in Office 2016

o Office 2016 Administrative Template files (ADMX/ADML) and Office Customization Tool

o Deploy Telemetry Dashboard for Office 2016

o Telemetry Dashboard worksheet reference for Office 2016

o Troubleshooting Office files and custom solutions with the Office 2016 Telemetry Log

Telemetry Dashboard Administration Tool References

Objective 1:4

Set up email in Outlook 2016/13 for Windows

Working with Skype for Business Online

Office On Demand Retirement

Get started with Office Online in Office 365

The new Office Garage Series: Who Moved My MSI?

Microsoft Virtual Academy Course: Office 365 ProPlus Deployment for IT Pros

o See Also:

Overview of Click-to-Run for Office 365 setup architecture

Chapter 2 – Provision SharePoint Online site collections


Objective 2:1

Manage external sharing for your SharePoint Online environment

Share sites or documents with people outside your organization

Objective 2:2

Manage administrators for a site collection

Manage SharePoint Online server resource quotas for sandboxed solutions

Information about changes to the SharePoint Online Public Website feature in Office 365

How to add extra storage to SharePoint Online

Manage site collection storage limits

Create or delete a site collection

Restore a deleted site collection

Objective 2:3

Post something to a small group of people

Office 365 enterprise social experience: Yammer and Newsfeed

Document collaboration and co-authoring

Get started with Project Online

Comparing Excel Online, Excel Services, and Excel Web App

https://technet.microsoft.com/en-us/library/ff394407(v=office.15).aspx



https://technet.microsoft.com/en-us/library/jj219431(v=office.15).aspx




https://technet.microsoft.com/en-us/library/ff394407(v=office.16).aspx





http://social.technet.microsoft.com/wiki/contents/articles/15581.telemetry-dashboard-administration-tool-references.aspx

https://support.office.com/en-us/article/Set-up-email-in-Outlook-for-Windows-6e27792a-9267-4aa4-8bb6-c84ef146101b?ui=en-US&rs=en-US&ad=US

https://technet.microsoft.com/en-us/library/dn362805(v=ocs.16).aspx

https://community.office365.com/en-us/f/172/t/259931

https://support.office.com/en-us/article/get-started-with-office-online-in-office-365-5622c7c9-721d-4b3d-8cb9-a7276c2470e5

https://blogs.technet.microsoft.com/office_resource_kit/2013/03/05/the-new-office-garage-series-who-moved-my-msi/

https://mva.microsoft.com/en-US/training-courses/office-365-proplus-deployment-for-it-pros-8278?l=NWCZLZWy_2704984382


https://support.office.com/en-us/article/manage-external-sharing-for-your-sharepoint-online-environment-c8a462eb-0723-4b0b-8d0a-70feafe4be85

https://support.office.com/en-us/article/share-sites-or-documents-with-people-outside-your-organization-80e49744-e30f-44db-8d51-16661b1d4232

https://support.office.com/en-us/article/manage-administrators-for-a-site-collection-9a7e46f9-3fc4-4297-955a-82cb292a5be0

https://support.office.com/en-us/article/Manage-SharePoint-Online-server-resource-quotas-for-sandboxed-solutions-90E4EAAA-899A-48D6-B850-F272366BF8CC

https://support.microsoft.com/en-us/kb/3027254

http://blogs.technet.com/b/lystavlen/archive/2012/07/11/how-to-add-extra-storage-to-sharepoint-online.aspx

https://support.office.com/en-us/article/manage-site-collection-storage-limits-77389c2c-8e7e-4b16-ab97-1c7103784b08

https://support.office.com/en-us/article/Create-or-delete-a-site-collection-3A3D7AB9-5D21-41F1-B4BD-5200071DD539

https://support.office.com/en-us/article/restore-a-deleted-site-collection-91c18651-c017-47d1-9c27-3a22f325d6f1

https://support.office.com/en-us/article/Post-something-to-a-small-group-of-people-229a1060-4420-45b1-bd94-81a0c3f8bc1a?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Office-365-enterprise-social-experience-Yammer-and-Newsfeed-21954c85-4384-47d4-96c2-dfa1c9d56e66?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/document-collaboration-and-co-authoring-ee1509b4-1f6e-401e-b04a-782d26f564a4

https://support.office.com/en-us/article/Get-started-with-Project-Online-e3e5f64f-ada5-4f9d-a578-130b2d4e5f11?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/comparing-excel-online-excel-services-and-excel-web-app-855ee1a3-9263-425d-bccd-4070d2413aa7


Sharing Diagrams with Visio Services

What is OneDrive for Business?

Buy an app from the SharePoint Store

Plan and manage eDiscovery cases

Errata

Page 102: More Info link for resource quote is wrong. The correct one is Manage SharePoint

Online server resource quotas for sandboxed solutions.

Page 113: More Info link for creating and deleting SharePoint Site Collections is wrong. The

correct one is Create or delete a site collection.

Page 126: Second bullet, last sentence the author has OneDrive for Business is not covered on

the exam, this should be OneDrive.

Page 141: For question 3, answer A the author has “…option at site collection level”. This should

be “…at the site tenant level.” It conflicts with answer C which is the same text.

Chapter 3 – Configure Exchange Online and Skype for Business Online for End

Users


Objective 3:1

Add or remove email addresses for a mailbox

Add additional email addresses to a user in Office 365

Add a SIP address

Change a SIP address

Remove a SIP address

Objective 3:2

Manage Permissions for Recipients

Shared mailboxes in Exchange Online

Manage equipment mailboxes

Create and Manage Room Mailboxes

Manage mail contacts

Groups in Exchange Online and SharePoint Online

Manage Distribution Groups

Manage mail-enabled security groups

Manage dynamic distribution groups

Enable or disable an archive mailbox in Exchange Online

Objective 3:3

Retention tags and retention policies

Default Retention Policy in Exchange Online and Exchange Server

Apply a retention policy to mailboxes

Objective 3:4

Configure presence in Skype for Business Online

https://blogs.office.com/2012/09/18/sharing-diagrams-with-visio-services/

https://support.office.com/en-us/article/What-is-OneDrive-for-Business-187f90af-056f-47c0-9656-cc0ddca7fdc2?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/buy-an-app-from-the-sharepoint-store-dd98e50e-d3db-4ecb-9bb7-82b189822d43

https://support.office.com/en-us/article/plan-and-manage-ediscovery-cases-d955aeb8-0d48-4291-a8e2-f3b84f17943f



https://support.office.com/en-us/article/Create-or-delete-a-site-collection-3A3D7AB9-5D21-41F1-B4BD-5200071DD539

https://technet.microsoft.com/en-us/library/bb123794(v=exchg.160).aspx

https://support.office.com/en-us/article/add-additional-email-addresses-to-a-user-in-office-365-0b0bd900-68b1-4bf5-808b-5d240a7739f4

https://technet.microsoft.com/en-us/library/jj662760(v=exchg.150).aspx

https://technet.microsoft.com/en-us/library/dd335189(v=exchg.150).aspx






https://technet.microsoft.com/en-us/library/aa998858(v=exchg.150).aspx

https://support.office.com/en-us/article/create-edit-or-delete-a-security-group-55c96b32-e086-4c9e-948b-a018b44510cb#__groups_in_exchange

https://technet.microsoft.com/en-us/library/bb124513.aspx





https://technet.microsoft.com/en-us/library/dn775046(v=exchg.160).aspx


https://support.office.com/en-us/article/Configure-presence-in-Skype-for-Business-Online-ce59ac0b-8115-4c6b-8174-e3aef982d3cb?ui=en-US&rs=en-US&ad=US


Let Skype for Business Online users communicate with external Skype for Business or Skype

contacts

Configure settings for individual users

PowerShell Commands Chapter 3 starts the use of Exchange Online PowerShell commandlets. The author jumps right in with

Set-Mailbox cmdlet. There are prerequisites to using the Exchange Online PowerShell. The Connect to

Exchange Online using remote PowerShell topic will help you get started.

$creds = Get-Credential $session = New-PSSession -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $creds -ConfigurationName Microsoft.Exchange -Authentication Basic -AllowRedirection Import-PSSession $session

Using the Get-Command cmdlet on the dynamically created session temporary module name you can get a listing of all the cmdlets for Exchange Online. This module name will likely be different for each session. Get-Command -Module tmp_kflllooh.0wn

Go to this link for a listing of all the current available Exchange Online Cmdlets.

Mailbox cmdlets in Exchange Online

Mailbox cmdlets

New-Mailbox

Set-Mailbox In many cases the author does not use the –Identity parameter in the text. My

preference is to use the –Identity switch.

Get-Mailbox

Enable-Mailbox

Import-Csv The uses the Import-Csv as a means to illustrate a bulk import.

SendAs permission cmdlets

Add-RecipientPermission

Remove-RecipientPermission

Users and groups cmdlets in Exchange Online

Mail contact cmdlets

New-MailContact

Set-MailContact

https://support.office.com/en-us/article/Let-Skype-for-Business-Online-users-communicate-with-external-Skype-for-Business-or-Skype-contacts-b414873a-0059-4cd5-aea1-e5d0857dbc94?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Let-Skype-for-Business-Online-users-communicate-with-external-Skype-for-Business-or-Skype-contacts-b414873a-0059-4cd5-aea1-e5d0857dbc94?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/configure-settings-for-individual-users-77b26eac-8228-4161-ba9f-733b187bd836








https://technet.microsoft.com/en-us/library/hh849891.aspx

https://technet.microsoft.com/en-us/library/ff935839(v=exchg.160).aspx





Group cmdlets

New-DistributionGroup

Set-DistributionGroup

New-DynamicDistributionGroup

Policy and compliance cmdlets in Exchange Online

Messaging records management cmdlets

New-RetentionPolicyTag

New-RetentionPolicy

Chapter 4 – Plan for Exchange Online and Skype for Business Online


Objective 4:1

Configure Anti-Malware Policies

Configure the connection filter policy

Advanced Spam Filtering Options

Spam confidence levels

Configure the outbound spam policy

Quarantine

Objective 4:2

What you need to know about a staged email migration to Office 365

What you need to know about a cutover email migration to Office 365

Migrate other types of IMAP mailboxes to Office 365

Objective 4:3

Archive mailboxes in Exchange Online

Place a mailbox on Litigation Hold

o Important note I found during my learning. I have EO Plan 1. To place an Exchange

Online mailbox on Litigation Hold, it must be assigned an Exchange Online (Plan 2)

license. If a mailbox is assigned an Exchange Online (Plan 1) license, you would have to

assign it a separate Exchange Online Archiving license to place it on hold. The E3-5

Office 365 subscriptions come with Plan 2.

Create or remove an In-Place Hold

How to disable Exchange ActiveSync for users in Office 365

Objective 4:4

Managing communications in Skype for Business Online with outside users and organizations

Enable/disable federation with public IM providers in Skype for Business Online

Customize meeting invitations

Turn off mobile phone notifications












https://support.office.com/en-us/article/what-you-need-to-know-about-a-staged-email-migration-to-office-365-7e2c82be-5f3d-4e36-bc6b-e5b4d411e207

https://support.office.com/en-us/article/what-you-need-to-know-about-a-cutover-email-migration-to-office-365-961978ef-f434-472d-a811-1801733869da

https://support.office.com/en-us/article/Migrate-other-types-of-IMAP-mailboxes-to-Office-365-58890ccd-ce5e-4d94-be75-560a3b70a706?ui=en-US&rs=en-US&ad=US





https://technet.microsoft.com/en-us/library/jj994072(v=ocs.15).aspx


https://support.office.com/en-US/article/Customize-meeting-invitations-9af52080-dd56-4b66-b056-41ed1a7aaae3

https://support.office.com/en-US/article/turn-off-mobile-phone-notifications-2de47013-4f09-493c-abc5-372f56ad69e3


PowerShell Commands

Anti-spam and anti-malware cmdlets in Exchange Online

Anti-Malware cmdlets

Get-MalwareFilterPolicy

Set-MalwareFilterPolicy

New-MalwareFilterPolicy

Remove-MalwareFilterPolicy

New-MalwareFilterRule

Set-MalwareFilterPolicy

Enable-MalwareFilterRule

Disable-MalwareFilterRule

Anti-Spam cmdlets

Get-HostedConnectionFilterPolicy

Set-HostedConnectionFilterPolicy

Get-HostedContentFilterPolicy

Set-HostedContentFilterPolicy

New-HostedContentFilterPolicy

Remove-HostedContentFilterPolicy

Get-QuarantineMessage

Release-QuarantineMessage

Policy and compliance cmdlets in Exchange Online

In-Place eDiscovery and In-Place Hold cmdlets

New-MailboxSearch

Set-MailboxSearch

Remove-MailboxSearch

Client access cmdlets in Exchange Online

Client Access mailbox settings cmdlets

Set-CASMailbox

Skype for Business cmdlets by category

Cmdlets Available Only to Lync Online Administrators

New-CsEdgeAllowAllKnownDomains

New-CsEdgeDomainPattern

New-CsEdgeAllowList

Get-CsTenantFederationConfiguration

Set-CsTenantPublicProvider

Mobility Cmdlets

Get-CsPushNotificationConfiguration

Set-CsPushNotificationConfiguration


























https://technet.microsoft.com/en-us/library/hh690049(v=ocs.16).aspx

https://technet.microsoft.com/en-us/library/hh690013(v=ocs.16).aspx


Skype for Business The Skype for Business PowerShell Administrative console is not included as part of the Exchange Online

PowerShell commandlets. To use the Skype for Business PowerShell commandlets you will need to

download and install the Skype for Business Online, Windows PowerShell Module. After the installation

is complete you can use the following code to load the CsOnlineSession to get access to the Skype for

Business PowerShell commandlets. See Using Windows PowerShell to manage Skype for Business

Online for more information.

$creds = Get-Credential # you can use Import-Module "C:\Program Files\Common Files\Skype for Business Online\Modules\SkypeOnlineConnector" # or Import-Module LyncOnlineConnector $session = New-CsOnlineSession -Credential $creds Import-PSSession $session

Using the Get-Command cmdlet on the dynamically created session temporary module name you can get a listing of all the cmdlets for the Skype for Business. This module name will be different for each session. Get-Command -Module tmp_kflllooh.0wn

Go to this link for a listing of all the current available Skype for Business Online cmdlets.

Errata

Page 254: Author has “A copy of all suspicious messages is forwarded to…” This should be “A

copy of all suspicious messages are forwarded to…”

Page 259: Author has “… Notify Sdministrators About Undelivered Messages From Internal

Senders, …” This should be “… Notify Administrators About Undelivered Messages From

Internal Senders, …”

Page 264: More Info link for Remote Move Migration and Compare Migration Types has

changed. I suggest you use Ways to migrate multiple email accounts to Office 365, Decide on a

migration path and How to migrate mailbox data by using the Exchange Admin Center in Office

365 as they are the advertised alternatives to the link in the book.

Page 285/286: The author uses the –LitigationHold and –LitigationDuration parameters for the

Set-Mailbox cmdlet, they are actually –LitigationHoldEnabled and –LitigationHoldDuration

respectively.

Page 300/316: Answerers B and D of question 4 are the same.





https://support.office.com/en-us/article/Ways-to-migrate-multiple-email-accounts-to-Office-365-0a4913fe-60fb-498f-9155-a86516418842?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Decide-on-a-migration-path-0d4f2396-9cef-43b8-9bd6-306d01df1e27

https://support.office.com/en-us/article/Decide-on-a-migration-path-0d4f2396-9cef-43b8-9bd6-306d01df1e27




Online Video Training

PluralSight.com Enabling Office 365 (70-347) Manage Clients and End-user Devices by Jeff Adkin

Enabling Office 365 (70-347) SharePoint Online Site Collections by Jeff Adkin

PowerShell for Office 365 by Vlad Catrinescu

Microsoft Virtual Academy Microsoft Virtual Academy Course: Office 365 ProPlus Deployment for IT Pros

Lynda.com Administration for Cloud-Based Office 365 with James David Elfassy

Topics

Reference Links Permissions in Office 365

Highlights of the new features available in OffCAT v2 (The Microsoft Office Configuration

Analyzer Tool)

AppLocker Overview

Content delivery networks

Skype for Business Online - Security and Archiving

Retention tags and retention policies

Microsoft Exchange Server Deployment Assistant

Exchange Remote Connectivity Analyzer Tool

Understanding SharePoint Online Permission Levels

Office installed using Click-to-Run and Window Installer on same computer isn't supported

Deploying Microsoft Office 2013 by Using App-V

In-Place Hold and Litigation Hold

Place all mailboxes on hold

Let your Skype for Business users communicate with external Skype for Business or Skype

contacts

eDiscovery in Office 365

Manage client and end-user devices

o Plan for Office clients

Lync for Android requirements in Lync Server 2013

Supported browsers for Outlook Web App

Compare the standard and light versions of Outlook Web App

Open and use a shared mailbox in Outlook Web App

Deploy Office 365 ProPlus by using Remote Desktop Services

Overview of shared computer activation for Office 365 ProPlus

Clients for Skype for Business Online

OWA for iPad and OWA for iPhone

o Manage user-driven client deployments

https://app.pluralsight.com/library/courses/office-365-70-347-clients-end-user-devices/table-of-contents

https://app.pluralsight.com/library/courses/office-365-70-347-sharepoint-site-collections/table-of-contents

https://app.pluralsight.com/library/courses/powershell-office-365/table-of-contents

https://mva.microsoft.com/en-US/training-courses/office-365-proplus-deployment-for-it-pros-8278?l=NWCZLZWy_2704984382

http://www.lynda.com/Office-365-tutorials/Administration-Cloud-Based-Office-365/191609-2.html

https://support.office.com/en-us/article/Permissions-in-Office-365-DA585EEA-F576-4F55-A1E0-87090B6AAA9D




https://support.office.com/en-us/article/Content-delivery-networks-0140f704-6614-49bb-aa6c-89b75dcd7f1f?ui=en-US&rs=en-US&ad=US

https://technet.microsoft.com/en-us/library/skype-for-business-online-security-and-archiving.aspx


https://technet.microsoft.com/en-us/office/dn756393.aspx


https://support.office.com/en-us/article/Understanding-permission-levels-87ecbb0e-6550-491a-8826-c075e4859848

https://support.office.com/en-us/article/Office-installed-using-Click-to-Run-and-Window-Installer-on-same-computer-isn-t-supported-30775ef4-fa77-4f47-98fb-c5826a6926cd?ui=en-US&rs=en-US&ad=US


https://technet.microsoft.com/en-us/library/ff637980(v=exchg.150)

https://technet.microsoft.com/en-us/library/dn767952(v=exchg.150)

https://support.office.com/en-us/article/Let-your-Skype-for-Business-users-communicate-with-external-Skype-for-Business-or-Skype-contacts-b414873a-0059-4cd5-aea1-e5d0857dbc94?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Let-your-Skype-for-Business-users-communicate-with-external-Skype-for-Business-or-Skype-contacts-b414873a-0059-4cd5-aea1-e5d0857dbc94?ui=en-US&rs=en-US&ad=US



https://support.office.com/en-us/article/Supported-browsers-for-Outlook-Web-App-7bb72d5f-0b1d-47f6-bd6f-2623ab3aeed8?CorrelationId=3520f9dd-b43c-40ed-81a6-acd707c23ffd&ui=en-US&rs=en-SG&ad=SG

https://support.office.com/en-us/article/Compare-the-standard-and-light-versions-of-Outlook-Web-App-63f3e29e-f076-40f7-a373-6d0cc24550a0

https://support.office.com/en-us/article/Open-and-use-a-shared-mailbox-in-Outlook-Web-App-bc127866-42be-4de7-92ae-1ef2f787fd5c

https://technet.microsoft.com/en-us/library/dn782858


https://technet.microsoft.com/en-us/library/skype-for-business-online-clients.aspx

https://support.office.com/en-us/article/OWA-for-iPad-and-OWA-for-iPhone-7edbf8c6-1a0e-4be8-a374-2809e754eaaf


Managing Office 365 ProPlus installations: activating, deactivating, and

reactivating

Download and install Office using Office 365 for business on your PC

Assign or unassign licenses for Office 365 for business

Office 365 ProPlus Administrator Series: Office 365 ProPlus Administrator

Overview

Choose the Office software that users can install from the Office 365 portal

Determine the deployment method to use for Office 365 ProPlus

What you can do in the Office apps on an Android, iOS, or Windows mobile

device with an Office 365 plan

Install and set up Office Mobile on an Android phone with Office 365

Deploy apps to mobile devices in Microsoft Intune

Set up Office 2010 desktop programs to work with Office 365 for business

Office 365 ProPlus, multiple devices, and (de)activation

Assign licenses to user accounts with Office 365 PowerShell

o Manage IT deployments of Office 365

End-user update notifications for Office 365 ProPlus

Configure update settings for Office 365 ProPlus

Choose how to apply updates to Office 365 ProPlus

Overview of the update process for Office 365 ProPlus

o Setup Telemetry and Reporting

Manage privacy settings in Telemetry Dashboard

Provision SharePoint Online site collections

o Plan a collaborative solution

Office 365 enterprise social experience: Yammer and Newsfeed

Setting up your Yammer network (Yammer admin guide)

Overview of apps for Office 2013

Create a network shared folder catalog for task pane and content add-ins

o Create SharePoint site collections

Manage My Site settings for SharePoint Online

Manage administrators for a site collection

Manage site collections and global settings in the SharePoint admin center

o Configure External User Sharing

Share sites or documents with people outside your organization

Understanding permission levels

Manage external sharing for your SharePoint Online environment`

o Plan a collaboration solution

Sync your OneDrive for Business files

Work together on Office documents in OneDrive

Plan for Exchange Online and Skype for Business Online

o Manage antimalware and anti-spam Policies

Set-MailboxJunkEmailConfiguration

Configure the connection filter policy

Safe sender and blocked sender lists FAQ

https://blogs.technet.microsoft.com/office_resource_kit/2012/11/28/managing-office-365-proplus-installations-activating-deactivating-and-reactivating/

https://blogs.technet.microsoft.com/office_resource_kit/2012/11/28/managing-office-365-proplus-installations-activating-deactivating-and-reactivating/

https://support.office.com/en-us/article/Download-and-install-Office-using-Office-365-for-business-on-your-PC-72977511-dfd1-4d8b-856f-405cfb76839c?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Assign-or-unassign-licenses-for-Office-365-for-business-997596b5-4173-4627-b915-36abac6786dc

https://community.office365.com/en-us/b/office_365_buzz/archive/2013/03/19/office-365-proplus-administrator-series-office-365-proplus-administrator-overview

https://community.office365.com/en-us/b/office_365_buzz/archive/2013/03/19/office-365-proplus-administrator-series-office-365-proplus-administrator-overview

https://technet.microsoft.com/en-us/library/jj219421

https://technet.microsoft.com/en-us/library/gg998766

https://support.office.com/en-us/article/What-you-can-do-in-the-Office-apps-on-an-Android-iOS-or-Windows-mobile-device-with-an-Office-365-plan-9ef8b63a-05fd-4f9c-bac5-29da046833ea?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/What-you-can-do-in-the-Office-apps-on-an-Android-iOS-or-Windows-mobile-device-with-an-Office-365-plan-9ef8b63a-05fd-4f9c-bac5-29da046833ea?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Install-and-set-up-Office-Mobile-on-an-Android-phone-with-Office-365-ea1fa7a5-6015-4cca-9071-9a8cff2ea2f4?ui=en-US&rs=en-US&ad=US


https://support.office.com/en-us/article/Set-up-Office-2010-desktop-programs-to-work-with-Office-365-for-business-3324b8b8-dceb-45e2-ac24-c642720108f7?ui=en-US&rs=en-CA&ad=CA

https://blogs.technet.microsoft.com/office_resource_kit/2014/01/17/office-365-proplus-multiple-devices-and-deactivation/







https://support.office.com/en-us/article/Office-365-enterprise-social-experience-Yammer-and-Newsfeed-21954c85-4384-47d4-96c2-dfa1c9d56e66?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Setting-up-your-Yammer-network-Yammer-admin-guide-f886e916-fe64-41de-be52-38d458250fa5


https://msdn.microsoft.com/EN-US/library/office/fp123503.aspx

https://support.office.com/en-us/article/Manage-My-Site-settings-for-SharePoint-Online-ec8c588e-28fd-4724-a8cb-85426869ce8a

https://support.office.com/en-us/article/Manage-administrators-for-a-site-collection-9a7e46f9-3fc4-4297-955a-82cb292a5be0

https://support.office.com/en-us/article/Manage-site-collections-and-global-settings-in-the-SharePoint-admin-center-abacd1bb-295d-4235-afdd-15f5e4cc2e6c

https://support.office.microsoft.com/en-US/article/Share-sites-or-documents-with-people-outside-your-organization-80e49744-e30f-44db-8d51-16661b1d4232

https://support.office.com/en-us/article/Understanding-permission-levels-87ecbb0e-6550-491a-8826-c075e4859848

https://support.office.com/en-us/article/Manage-external-sharing-for-your-SharePoint-Online-environment-c8a462eb-0723-4b0b-8d0a-70feafe4be85?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Sync-your-OneDrive-for-Business-files-23e1f12b-d896-4cb1-a238-f91d19827a16?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Work-together-on-Office-documents-in-OneDrive-ea3807bc-2b73-406f-a8c9-a493de18258b





Set-HostedOutboundSpamFilterPolicy

o Configure personal archive policies

Add retention tags to or remove retention tags from a retention policy

Create a Retention Policy

Apply a retention policy to mailboxes

New-RetentionPolicyTag

Messaging policy and compliance permissions

Understanding management role groups

Manage Retention Policy and Tags by using PowerShell | Office 365

o Plan for Exchange Online

View or configure Outlook Web App mailbox policy properties

New-OwaMailboxPolicy

Set-OwaMailboxPolicy

In-Place eDiscovery

File formats indexed by Exchange Search

New-ActiveSyncDeviceAccessRule

Exchange ActiveSync in Exchange Online

Using OAuth authentication to support eDiscovery in an Exchange hybrid

deployment

Configure OAuth authentication between Exchange and Exchange Online

organizations

o Create and manage external contacts, resources, and groups

Create a shared mailbox

Add-DistributionGroupMember

Bulk-create external contacts in Exchange Online

Exchange Online Mail Recipient Types

o Configure additional email addresses

Considerations for Skype for Business Online when you change an Office 365

sign-in address

Add a SIP address

o Configure Skype for Business (Lync) end-user communication settings

Configure settings for individual users

Control access to your presence information in Skype for Business (Lync)

Instant Messaging, Presence, and Contacts

How Archiving works in Lync Server 2013

Configure policies to control federated user access in Lync Server 2013

o Manage Skype for Business (Lync) global external communication settings

Cmdlets in Skype for Business Online that use the Tenant parameter

Set-CsTenantHybridConfiguration

o Recommending a mailbox migration strategy

Move mailboxes between on-premises and Exchange Online organizations in

hybrid deployments








http://o365info.com/manage-retention-policy-by-using/





https://technet.microsoft.com/en-us/library/ee633485(v=exchg.150).aspx









https://community.office365.com/en-us/w/exchange/579

https://technet.microsoft.com/en-us/library/bb201680(v-exchg.160).aspx




https://support.office.com/en-US/article/Configure-settings-for-individual-users-77B26EAC-8228-4161-BA9F-733B187BD836

https://support.office.com/en-ie/article/Control-access-to-your-presence-information-in-Skype-for-Business-Lync-2fbfdcc5-d04b-49fe-ad90-264a42f7cce1?ui=en-US&rs=en-IE&ad=IE

https://technet.microsoft.com/en-us/library/skype-for-business-online-instant-messaging-presence-and-contacts.aspx

https://technet.microsoft.com/en-gb/library/jj204900.aspx

https://technet.microsoft.com/en-us/library/gg398359(v=ocs.15).aspx






PowerShell Commands Office 365 PowerShell for SharePoint Online

o Windows PowerShell for SharePoint Online reference

Use Windows PowerShell cmdlets to manage and monitor an organization in

SharePoint Online

Set-SPOTenant

Use Windows PowerShell cmdlets to administer users and groups in SharePoint

Online

Add-SPOUser

Remove-SPOExternalUser

Get-SPOExternalUser

Use Windows Powershell cmdlets to administer site collections in SharePoint

Online

New-SPOSite

Set-SPOSite

Exchange Online cmdles

o Policy and compliance cmdlets in Exchange Online

Messaging records management cmdlets

Set-RetentionPolicyTag

Get-RetentionPolicy

Set-RetentionPolicy

Administrator audit log cmdlets

New-AdminAuditLogSearch

o Mailbox cmdlets in Exchange Online

Mailbox permission cmdlets

Add-MailboxPermission

o Exchange Online Protection cmdlets

Transport rule cmdlets

New-TransportRule

o Client access cmdlets in Exchange Online

Outlook Web App cmdlets

Set-OwaMailboxPolicy

Client Access mailbox settings cmdlets

Get-CASMailbox

Exchange ActiveSync cmdlets

Get-ActiveSyncDeviceStatistics

Using Windows PowerShell to manage Skype for Business Online

o The Skype for Business Online cmdlets

Managing Skype for Business Online meetings and conferences

Set-CsMeetingConfiguration

Managing policies in Skype for Business Online

Grant-CsExternalAccessPolicy

https://technet.microsoft.com/en-us/library/fp161362.aspx



























https://technet.microsoft.com/en-us/library/aa996908(v.exchg.160).aspx








Exchange Online Built-in Admin Roles and Role Groups Administrative role groups are made up of Roles, Transport Rules, Members, Managed By and the Write

Scope.

The built-in role groups and roles are:

Role group Description

Organization

Management

Administrators who are members of the Organization Management role group have administrative access to the

entire Exchange Online organization and can perform almost any task against any Exchange Online object, with

some exceptions. By default, members of this role group can't perform mailbox searches and management of

unscoped top-level management roles.

View-only

Organization

Management

Administrators who are members of the View Only Organization Management role group can view the properties of

any object in the Exchange organization.

Recipient

Management

Administrators who are members of the Recipient Management role group have administrative access to create or

modify Exchange Online recipients within the Exchange Online organization.

UM Management Administrators who are members of the UM Management role group can manage features in the Exchange

organization such as Unified Messaging (UM) service configuration, UM properties on mailboxes, UM prompts, and

UM auto attendant configuration.

Discovery

Management

Administrators or users who are members of the Discovery Management role group can perform searches of

mailboxes in the Exchange organization for data that meets specific criteria and can also configure litigation holds

on mailboxes.

Records

Management

Users who are members of the Records Management role group can configure compliance features, such as

retention policy tags, message classifications, transport rules, and more.

Help Desk Users who are members of the Help Desk role group can perform limited recipient management of Exchange Online

recipients.

Hygiene

Management

Users who are members of the Hygiene Management role group can configure the anti-spam and anti-malware

features of Exchange Online. Third-party programs that integrate with Exchange Online can add service accounts to

this role group to grant those programs access to the cmdlets required to retrieve and configure the Exchange

configuration.

Compliance

Management

Users who are members of the Compliance Management role group can configure and manage Exchange

compliance configuration in accordance with their policies.



















Compliance Management

o Audit Logs role

o Data Loss Prevention role

o Information Rights Management role

o Journaling role

o Message Tracking role

o Retention Management role

o Transport Rules role

o View-Only Audit Logs role

o View-Only Configuration role

o View-Only Recipients role

Discovery Management

o Legal Hold role

o Mailbox Search role

Help Desk

o Reset Password role

o User Options role


Help Desk Administrators (HelpdeskAdmin_<unique value>)

o Used by the Office 365 service and are not editable.

Hygiene Management

o Transport Hygiene role



Organization Management

o Audit Logs role

o Data Loss Prevention role

o Distribution Groups role

o Federated Sharing role

o Information Rights Management role

o Journaling role

o Legal Hold role

o Mail Enabled Public Folders role

o Mail Recipient Creation role

o Mail Recipients role

o Mail Tips role


o Migration role

o Move Mailboxes role

o Org Custom Apps role

o Org Marketplace Apps role

o Organization Client Access role

o Organization Configuration role

o Organization Transport Settings role












































o Public Folders role

o Recipient Policies role

o Remote and Accepted Domains role



o Role Management role

o Security Group Creation and Membership role

o Team Mailboxes role

o Transport Hygiene role


o UM Mailboxes role

o UM Prompts role

o Unified Messaging role

o User Options role

o View-Only Audit Logs role



Recipient Management

o Distribution Groups role

o Mail Recipient Creation role

o Mail Recipients role


o Migration role

o Move Mailboxes role

o Recipient Policies role


o Team Mailboxes role

Records Management

o Audit Logs role

o Journaling role




RIM-MailboxAdmins<GUID>


o ApplicationImpersonation role

Company Administrators (TenantAdmins_<unique value>)


UM Management

o UM Mailboxes role

o UM Prompts role

o Unified Messaging role

View-only Organization Management












































For more information see: Built-in Role Groups and


https://technet.microsoft.com/en-us/library/jj200692(v=exchg.150).aspx#RoleGroups


About The Author Jeff Borghoff is Senior Technical Architect with KnowledgeLake, Inc. He is a

CompTIA Certified Document Imaging Architect (CDIA+), SharePoint 2010

Microsoft Office Specialist (MOS), Microsoft Certified Technology Specialist

(MCTS), Microsoft Certified IT Professional (MCITP), an AIIM SharePoint

Practitioner & Specialist and a Certified KnowledgeLake Implementation

Specialist (CKLIS). Jeff has been developing enterprise business applications

with Microsoft products for more than 20 years. Much of his experience has

been in electronic document generation and document management in the Insurance and Reinsurance

industry. As an early adopter and evangelist of the SharePoint platform for Enterprise Collaboration he

subsequently saw the viability of SharePoint in the Document Management space and now works

exclusively with SharePoint ECM.

[email protected]

twitter.com/Jeff_Borghoff

Office 365 Public Site: Borghoff.com

mailto:[email protected]

https://twitter.com/Jeff_Borghoff

http://www.borghoff.com/

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