e mailing with first class
DESCRIPTION
TRANSCRIPT
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FIRST
CLASS E
USE
AND E-M
AIL ETI
QUETTE
TECHNOLO
GY W
ITH M
S. PIR
TLE JA
NUARY 2012
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REVIEW: WHAT IS AN E-MAIL CLIENT?
The software program on your computer that enables you to send,
receive, and work with your e-mail.
Examples of e-mail clients are First Class, and Microsoft Outlook
http://office.microsoft.com/en-us/help/demystify-e-mail-terms-and-get-on-with-your-life-HA001077990.aspx
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NEVER E-MAIL A
Credit Card number
Social Security number
Phone number
Home Address
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PARTS OF AN E-MAIL
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RECIPIENT LINE
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• Clicking on the “to” button will bring up the First Class Directory.
• All First Class e-mail addresses that you are permitted to sent to will appear.
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CC (CARBON COPY) LINE
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• Use when you want your e-mail to go to one or more additional people
• The original recipient will be able to see who else is receiving your e-mail
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BCC (BLIND CARBON COPY) LINE
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• Considered a courtesy to use when you want your e-mail to a list of people.
• Keeps their e-mail addresses confidential
• May be used when you do not want the original recipient to be aware that you are sending to an additional person-use extreme caution!
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SUBJECT LINE
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• Best subject lines summarize:• What you expect, “I need directions to the party”• What you offer, “The notes from last week’s history lecture”• The purpose of the e-mail “My Ideas for the 2012 Yearbook”
• Avoid phrases that might get filtered as spam, such as: “Urgent!• “Justin, you’ve got to read this…”
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A COUPLE OF TWEAKS
• By default, in First Class, the subject line of your e-mail is above the recipient line.
• But this is not typically how an e-mail should appear
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Here’s how to fix this….
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Change to
…open Preferences:
(Optional)
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LOG OFF, LOG BACK ON…
Your subject line is now properly placed
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ATTACHMENTS
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When composing an email message, files can be attached
and sent to other recipients.
Types of file attachments:
.gif Drawing
.exe Program/Application
.zip Compressed file-if
e-mailing >1 MB)
doc or .docx Word file
xls or .xlsx Spreadsheet
.ppt or .pptx .Presentation
.jpg Photograph
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FORWARDING
Use caution Remember, whatever you forward could be
forwarded to everyone! Avoid forwarding chain letters Check for hoaxes:
Snopes.com hoax-slayer.com/
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REPLY OPTIONS
Important! If you just click Reply the original message will not be included. Be sure to click Reply With Quote
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WRITING YOUR MESSAGE
• Avoid fancy fonts and bright colors
• Keep messages short and to the point
• Avoid flaming!
• Consider the purpose—formal or informal?
• Proofread
• Always use spell and grammar check
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FLAMING
Sending or receiving an e-mail message that is mean, hot-tempered, curt, or not-so-polite.
It raises your hackles and gets under your skin
And unfortunately, it's contagious.*
If something angers you, do *not* hit reply right away—take some time to cool off.
http://office.microsoft.com/en-us/help/demystify-e-mail-terms-and-get-on-with-your-life-HA001077990.aspx
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EMOTICONS
• Use to prevent your words from being misunderstood
• Not appropriate in formal situations• :)• Smile
• >:[• Frown
• ;-)• Wink
• :P• Sticking tongue out,
joking
• >:-o• Surprise, shock
• >:\• Skeptical, undecided
• :-X • Sealed lips,
embarrassed
• *\0/*• Cheerleader
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ACRONYMS
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ASAP As soon as possible
B/C Because
F2F Face to Face
FYI For Your Information
IMHO In my humble opinion
J/K Just Kidding
KIT Keep in touch
LOL Laugh Out Loud
Use only in very informal conversations
Friends
Possibly family
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SPAM
Spam is unsolicited commercial e-mail. It can contain viruses Only open e-mails that come from people
you know Never open a suspicious looking e-mail
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QUESTIONS?
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