e-government development in mongolia: current …...e-government development in mongolia: current...

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INFORMATIONTECHNOLOGY,POSTANDTELECOMMUNICATIONSAUTHORITY

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Badamsuren ByambaakhuuDoIT, CITA

e-Government Development in Mongolia: current status and a future plane-Government Development in Mongolia: current status and a future plan

20-23 September, 2017BANGKOK, THAILAND

COMMUNICATIONS AND INFORMATION TECHNOLOGY AUTHORITY

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CONTENT

• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7

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Area: 1.5 mln.km2

Population: 3 mln. (2015), 2 people per 1 km2

Capital city – 1.1 mln.

60% - under 35 years old

Location: between Russia and China; mountains, forest, steppe, desert.

Political system: Parliament (76 seats)

Administration: Capital city – Ulaanbaatar,

21 provinces, more 350 soums (districts), 1700+ bags(municipalities)

Literacy rate: 96.7%

Main economic sector: mining and quarrying (17.6%), agriculture (14%), manufacturing(10.6%), transportation and storage (5%),

whole and retail trade (16.4%),

ICT (2.4%) by 2014.

GDP per capita: 4512 USD (by 2014 WB Atlas)

Currency: tugrik, MNT (1 USD = 1950 MNT)

Membership: UN, WTO, WHO, ILO, ITU, UPU, APT, APPU, ESCAP, UNCTAD, etc.,

BACKGROUNDINFORMATION:CountryData

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BACKGROUNDINFORMATION:ICT/Telecommunications

ICT/Telecom revenue share

Internet users

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BACKGROUNDINFORMATION:ICT/Telecommunications

Source: CRC 2015 statistics

Number of mobile subscribers

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BACKGROUNDINFORMATION:CITASTRUCTURE

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CONTENT


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LEGALANDPOLICYFRAMEWORK

CommunicationsLaw(1995)LawonRadiowavesPostalLaw(2003)LawonUSOF(2006)BroadcastingLaw(2017)e‐SignatureLaw,(2011)Financialtransparencylaw,(2014)Nationalpaymentsystemlaw,(2017)

GovernmentResolution159,2017AboutthegovernmentelectronicdatabasesanddataexchangeGovernmentResolution23,2015

Aboutthee‐Kiosk(ATM)GovernmentResolution254,2015

Aboutgovernmentonlineservices&PPPpromotion

Draftoflaws:e‐GovernmentLawInformationSecurityLawDataProtectionLaw

Legal Framework

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LEGALANDPOLICYFRAMEWORKcont.

Nationalprogramonunifiedregistrationsystem,2008‐2012

Nationalbroadbandprogram2011‐2015

Nationale‐Governmentprogram,2012‐2016

Government ActionProgram,2012‐2016

Policy Framework

DraftofICTPolicy‐ 2025

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LEGALANDPOLICYFRAMEWORK

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Education ::: e-Laws ::: ICT Policy ::: DigitalizationInfrastructure & Access ::: IT literacy

Safety &

Secu

rity (PK

I)

e-Service C

han

nels

IT R

egulation

INFORMATION SOCIETY (SDG)

::: e-Gov ::: e-Educatione-Business ::: e-Health ::: e-Agroculture :::

e – Tax ::: e-Procurement ::: e-Media :::::: e-Shop ::: e – Bank ::: e- Travel :::

e-Doc E

xchan

ge P

latform

Data E

xchan

ge Platform

E‐SOCIETYDEVELOPMENT

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CONTENT


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E‐GOVERNMENTNATIONALPROGRAM

Nationale‐governmentprogram2012‐2016

GovernmentResolution#1012012.04.04

Overallgoal: Openandtransparentgovernment

Facilitatecitizens’participationinpublicpolicydevelopment

Easyaccesstothepublicserviceswithoutanydelay

Supportandpromoteefficientnewtechnologies

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Strategy Objectives

Nationale‐governmentprogram

1Toprovide legalandpolicyenvironmenttodevelope‐government(15activities)

2Todevelopinformationtechnologyinfrastructure(7activities)

3Tomakegovernment activitiesandservicesonline,transparent,openandaccessible(99activities)

4To improveinformationtechnologyskillsofthepublicservantsandtoimprovecitizensknowledgetouseonlinepublicservices(8activities)

E‐GOVERNMENTNATIONALPROGRAMcont.

4objectivesandtotalof129activitiesplannedtoimplement.

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CONTENT


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IMPLEMENTATIONOFE‐GOVERNMENT

Ministries

Other government

organizations

Agencies

Urban area

Local government

body

Other government

organizations

Rural area

G2G Services: National data Center

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GovernmentagencyservicesSecurityandBackupserviceCoLocationRackServerHostingMailHostingServerManagementserviceManagingRootCAPrivatesectorservices

SecurityCo‐locationRackServerhostingWebhostingBackupservice

G2G Services: National data Center

IMPLEMENTATIONOFE‐GOVERNMENTcont.

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PublicKeyInfrastructure(PKI)

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Launchedin2012Totalof108e‐kiosksplacedinUlaanbaatarandprovincecenters;Currently13typesofservicesfrom3governmentorganizations;In2014therearetotalof687,941peopleaccessedtotheservices

G2C Services: e-Kiosk

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CivilRegistrationAuthority Taxation authority,Realstate registrationauthority

andLegalentityregistrationauthority

Other

1. Enquiries on Birthcertification

2. Enquiries on Nationalidentification card

3. Statement of proof onresidential addresses

4. Enquiries on Marital statusincluding registration ofmarriage, divorce andunmarried references

5. Subscription for Nationalidentification cards

1. Taxation inquiries2. Enquiries on Real state

registration3. Enquiries on Legal entity

registration4. Enquiries on Legal entity

non‐registration5. Customs authorities owe

reference

1. Subscriptions fornewspapersandpublications

2. Utility payments3. Log‐inaccountfor

www.ezasag.mn

G2G Services: e-Kiosk

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LaunchedinApril2015; Initial25servicesof4organizations

Drivinglicense(PoliceDepartment)Socialwelfareservices(GeneralauthorityofSocialwelfareservices)

Insuranceservices(GeneralauthorityofSocialinsurance)Vehicleregistration(MinistryofRoadandTransportation)

G2C Services: Online service portal

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1. Setupvoluntaryinsuranceplansandissuanceofsocialinsurancebooks

2. Registrationofhealthinsuranceandissuanceofhealthinsurancebooks

3. Setthebasicstatepension4. Issuanceofpregnancyandbirthdelivery

benefitgrants5. Enquirehealthinsurancebenefitsand

reviewcalculationsofbenefitsandpromotions

6. Reviewreportsofsocialinsurancepayments

7. Receiveandaffirmmonthlyreportsonsocialinsurancepaymentsbyemployers

GeneralAuthorityforSocialInsurance

1. Defineasumofpensionforretirement

2. Definelabordisabilitypensions3. Definepensionforwidowsand

orphans4. Claimforrefundingof50percentof

chargespaidtosanatoriumandtransportation

5. Definematernitybenefits6. Reimbursementofprosthesisand

orthopedicimplantspurchasedandmadeinMongolia

GeneralauthorityforSocialWelfareServices


G2C Services: Online service portal

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G2C Services: www.11-11.mn

Opinions,commentsandcomplainsongovernment’sservicesandqualities

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e-Procuremente-Immigratione-Visae-Taxvehicle-traffic surveillance system

Othere‐applications


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No Projects Budget Year(milliontugrik) MillionUSD

1 E‐kiosks 2400,0 Statebudget 1.454 2012‐2014

11‐11.mn2 Webportal 1000,0 Statebudget 0.6 2013‐2015

3 PKI 1000,0 Statebudget 0.6 2013

4 Nationaldatacenter

43000,0 Statebudget 26.06 2013‐2015

5 Governmentnetwork

23040,0 Statebudget 13.96 2012‐2016

Investment to the projects

42.674

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CONTENT


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Publicprivatepartnership(PPP) ImplementationoftheResolution#254 Extensiongovernmentelectronicservices

e‐kiosks Governmentonlineservices(www‐ezasag.mn) deliver167publicservices(Res#254,2015)

Digitalizationofgovernmentdataandrecords

DevelopmentofgovernmentISandDBPromotethedraftofthelaws

ANEXTPLAN

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CONTENT


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SWOTANALYSIS

STRENGTHS WEAKNESS

ICT policy institution e-Government national program Long term strategic policy (ICT 2025) PPP initial start: Outsourcing of

maintenance of e-Kiosks PPP policy (Resolution #254):

for extension of government online services (www.ezasag.mn)

building technology readiness of e-government and Back office systems

Skills and experience of ICT policy makers

Instability of ICT work force at CITA Weak cooperation between CITA and

a ICT private sector

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SWOTANALYSIS

OPPORTUNITIES THREATS

Awareness of power of ICT technologies among top decision makers

Top decision maker’s leadership & incentives for e-government

Financial constraint A lack of power of CITA A lack of cooperation between

government organizations including CITA

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CONTENT


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CONCLUSION

Promotedraftofe‐laws improvingcooperationbetweengovernment

organizations centralizedmanagementofthegovernmentdataand

services safetyandsecurityofdata andservices enhancinginstitutionalpowerandcapacityofCITAStrengtheningPPP TrustICTprivatesectorStableworkforcepolicy ICTHRskillsandcapacity

e-government development in mongolia: current …...e-government development in mongolia: current...

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