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e-Government Architecture and Digital Identity Margus Püüa Senior Expert

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Page 1: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

e-Government Architecture and

Digital Identity

Margus PüüaSenior Expert

Page 2: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Agenda

• What for e-Government

• E-Government development strategy

• What for e-Government Architecture

• Key elements of the e-Government architecture

Page 3: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

In information society

• information is stored, changed and transferred in

universal digital form

• access to digital information is ensured for all members

of society through data network

• routine intellectual work is left for machines

= the way of life is rational

Page 4: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Service model in information society

co-production;

citizen driven

services

Administration

Businesses

Citizens

Community(NGO’s and NPO’s)

Administ-

ration

Busi-

nesses

Community

(NGO’s

and

NPO’s)

Citizens

Service

Provider

User

Public Services

Business Services

Inclusion;

Crowd-

sourcingcluster

Crowd-

sourcing

Shared

service

Source: Priit Parmakson, Margus Püüa

Social Media

Page 5: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Rapid technological development

Page 6: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

e-Government Development Framework

Strategy

Organization

Public Service

Technology

The framework should cover at

least four in process

Page 7: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

e-Government Development Framework (Stretegy)

Strategy e-Gov. goals Principles Priorities’ Resources’

20142009 2010 20122011 201320082007

Action Plan 2007-2008

Information Society Strategy 2013

Version 1 Version 2

Action Plan 2009-2010

Action Plan 2010-2011

Action Plan 2011-2012

Action Plan 2012-2013

Action Plan 2008-2009

2015 2016 2017 2018 2019 2020

Information Society Strategy 2020

Action Plan 2013-2014

Action Plan 2015-2016

Action Plan 2016-2017

Action Plan 2017-2018

Action Plan 2014-2015

strategic planning (Estonian example)

Page 8: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

e-Government Development Framework (Organization)

Strategy e-Gov. goals

Principles Priorities’ Resources’

Organization Responsibility Roles Personnel Coordination

Page 9: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

e-Government Organization(Estonian example- coordination)

Government

Department of State Information

System(RISO)

EstonianInformation

System's Authority

IT Councils of Ministries

Ministries

IT Managers

IT Unit

Universities

e-Estonia Council

Association of

Information Technology

and Telecommunications

Local governments

BanksICT work groups of

counties

Subordinate agencies

Subordinate agenciesSubordinate agencies

(like SMIT, RIK, RMIT)

Local governments

Local

governments

IT Councils of Ministries

Ministries

IT Managers

IT Unit

IT Council

Ministries

IT Managers

IT Unit

NGO’s

e-

Governance

Academy

Department of Information

Society Services Development

Communications Department

Page 10: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

e-Government Development Framework(Public service)

Organization Responsibility Roles Personnel Coordination

Public service

Public service

Concept

Business process/ workflow

Application Legal acts

Strategy e-Gov. goals

Principles Priorities’Resources

Page 11: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Public services and ICT service development

The legislative

(regulatory

development) Organization

development

(process upgrades /

changes)Provide public

service

(Business Process

administrative)

ICT Service

Development

Public service analysis

and concept

development

ICT service

management

e-service development

from local point of view

Public service development scope from holistic point of view

Page 12: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

e-Government Development Framework (Technology)

Organization Responsibility Roles Personnel Coordination

Public service

Public service

Concept

Business process/ workflow

Application Legal acts

Technology ArchitectureTechnological

optionsSystem

componentsDevelopment

roadmap

Strategy e-Gov. goals Principles Priorities’ Resources’

Page 13: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Illustration levels of enterprise architecture

Businessarhichitecture

Applicationarhichitecture

IT infrastructurearhichitecture

Page 14: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Interoperability framework

Interoperability = the ability of ICT systems and the business processes

they support to exchange data and enable the sharing of information and

knowledge

An interoperability framework = a set of standards and guidelines that

describes the way in which organizations have agreed, or should agree to

interact with each other.

Page 15: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

The following principles should be in place:

Main architectural principles

• XML and concept of basic data

• Protection of data not channels

• Separation of back-end and front-end systems. Service only

through front-end

• SOA (Service-Oriented Architecture) and room of services/

internet of services

• Services described by WSDL

Page 16: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

The following principles should be in place:

Main data processing principles

• „Once only“

• Unique data, avoiding duplication

• Evidentiary value of data

• High availability of data

• Confidentiality of data

Page 17: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Standardization requirements

• Unified legal framework

• Unified security measures

• Unified interface – all applications must be able to access all state

registries in a similar way

• Unified installation and management – all installations should look

alike

Page 18: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Public Services Conceptual Model (EU example)

Users

Aggregatete Public Services

Orchestration

Interoperability

FacolitatorsBase registries External Services

Secure Communications

Management Secure Date Exchange/ Management

Basic Public Functions

Source: https://joinup.ec.europa.eu/sites/default/files/5e/db/a3/isa_annex_ii_eif_en.pdf

Page 19: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Main interoperability solutions

• Secure data exchange solution: (X-Road – Estonian example)

• Register of registers, catalogue of services

• PKI (Public Key Infrastructure): eID, digital signature trust services

• Citizen portal(s), entrepreneur portal(s), civil servant portal(s)

• Open Data portal

• Geoinformation systems

• System of address details

• Security measures system

Page 20: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Secure Data Exchange Layer

Register of registres, catalog of services

eID, digitaal trust services

Estonian experience

Page 21: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Secure Data Exchange Layer X-Road (Estonian Example)

What is X-Road?

• X-Road is a distributed, secure and standardized data exchange

solution.

• Public and private sector organizations are welcome to use this

environment.

• X-Road can be used for offering, combining and using e-services in

many different fields.

Page 22: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

22https://vimeo.com/170920523

Page 23: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Register of registers, catalogue of services

RIHA

• RIHA is the catalogue of Estonian

public sector information system.

• RIHA serves as the national registry of

systems, components, services, data

models, semantic assets, etc.

• RIHA facilitates information system

planning and operations activities.

Page 24: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

PKI (Public Key Infrastructure) ecosystem:

• Means for e-identification

• Electronic signature services

• Electronic seals services

• Time stamping services

• Website authentication

Page 25: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

How it’s works

Page 26: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

ID-Card

Personal data

Authentication Certificate

Signing Certificate

Public Key

Private Key

Public Key

Private Key

Application

1234 56789

Page 27: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

ID-Card & mobil-ID

ID Card is Regularly Used:

• As national ID card for legal travel within the EU and Schengen Area

• As proof of identification when logging into bank accounts from home computer

• For digital signature

• for i-Voting

• As a national health insurance card

• For accessing government databases to check one’s medical records, to file taxes, etc.

• For picking up e-Prescriptions

• Mobile-ID is a service that allows to use your mobile phone as from of secure electronic ID

Page 28: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

ID-Card usage (2017 II – 855 344)

0

100000

200000

300000

400000

500000

600000

700000

800000

900000

20

02

VIII

20

03

I

20

03

VI

20

03

XI

20

04

IV

20

04

IX

20

05

II

20

05

VII

20

05

XII

20

06

V

20

06

X

20

07

III

20

07

VIII

20

08

I

20

08

VI

20

08

XI

20

09

IV

20

09

IX

20

10

II

20

10

VII

20

10

XII

20

11

V

20

11

X

20

12

III

20

12

VIII

20

13

I

20

13

VI

20

13

XI

20

14

IV

20

14

IX

20

15

II

20

15

VII

20

15

XII

20

16

V

20

16

X

Unique usage of ID card

Page 29: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

• 246 databases

• 975 organisations

• 1789 services are available

• Over 50 million services use every month,

First ID card issued: Jan 28, 2002

20002001

2002

2004

2006

2009

2010

1 280 387 ID-card users today

67% use it frequently

electronically

1 000 000th card issued: 10 2006

Digital Signature Act: 03, 2000

Digi-ID launched: 10,2010

MobileID: May 2007

First binding cross border service: 2009

Million services use every month: 2005

Million services use every year: 2003

X-Road implemented: dec.2001

2014

2017e-residency Digi-ID launched: 11,2014

Finland and Estonia set up a joint

institute to develop X-Road technology: 03,2017

Page 30: e-Government Architecture and Digital Identity · Technology Architecture Technological options System components Development roadmap Strategy e-Gov. goals Principles Priorities’

Thank You!

[email protected]