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E-fill Hospital Authority Drug Refill Services Pilot Programme Hindi
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services Pilot
Programme "E-FILL"
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to enhance
patient service. Under the programme, patients will collect
drugs in phases with a view to reducing the risks of storing
excess drugs at home and drug misuse. Pharmacists will
regularly review patients' clinical conditions and their
prescriptions, reinforce patients' drug knowledge for better
compliance and enhance medication safety.
(HA) "E-FILL" , , , ,
Service Workflow
After consultation, patients will be dispensed drugs in batches
according to the duration of the prescription
Before drug refills, pharmacist will review the conditions of
patients
, ,
For stable patients without changes in medications or
drug-related issues
Hospital will contact patients via telephone calls or SMS
messages to collect drugs refills as scheduled
, - , SMS
For patients who have episodes of medical consultation or
hospital admissions with changes in medications or having
drug-related issues
Pharmacists will review patients' drug profiles and perform
medication review and reconciliation, and will arrange
telephone call follow-up or face-to-face consultation, if
required
, -
; -
E-fill Hospital Authority Drug Refill Services Pilot Programme Hindi
Last update: 12/2018
Target patients
Target patient criteria:
Aged 60 or above attending medical specialist outpatient
clinics; and
Taking multiple drugs with medical consultation interval of 16
weeks or longer, and having multiple medical consultations or
hospital admissions in between appointments
Hospitals will approach eligible patients individually
: 60 , : 16 , -
Frequently Asked Questions
1. Under the Drug Refill Services Pilot Programme, do I need
to go to the hospital pharmacy to collect drug refills in person?
, ?
Hospital will set up designated counter for "E-FILL" patients
at the pharmacy. Patients just need to present their refill
coupons to collect drug refills. If their family members and
carers wish to collect drug refills on the behalf of the patients,
they can also present the refill coupons together with necessary
identification documents. Patients do not need to collect
drugs in person.
"E-FILL" ,
2. Will I pay more by collecting drugs refills in phase? ?
No. Patients will settle drug charges in full for the entire
prescription period. Upon review of patients' prescriptions
before the next drug refill, if pharmacist reduces or stops
dispensing of certain drugs, the pharmacy will make
appropriate arrangement according to the prevailing
mechanism.
, ,
For more information, please visit HA's website , HA
www.ha.org.hk
Should there be any inconsistency between the English and Hindi versions, the English version shall prevail.
http://www.ha.org.hk/
E-fill Hospital Authority Drug Refill Services Pilot Programme Indonesian
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services
Pilot Programme
Program Percontohan Layanan Pemberian Obat
"E-FILL" - Otoritas Rumah Sakit
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to enhance
patient service. Under the programme, patients will
collect drugs in phases with a view to reducing the risks
of storing excess drugs at home and drug misuse.
Pharmacists will regularly review patients' clinical
conditions and their prescriptions, reinforce patients' drug
knowledge for better compliance and enhance medication
safety.
Otoritas Rumah Sakit (HA) akan mengumumkan program
percontohan tentang layanan Pemberian Obat "E-FILL" demi
meningkatkan layanan pasien. Pasien akan menerima obat
secara bertahap dalam program ini, dengan tujuan untuk
mengurangi risiko penyimpanan obat di rumah secara berlebihan
dan penyalahgunaan obat-obatan. Apoteker akan meninjau
kondisi klinis dan resep pasien secara berkala, meningkatkan
pengetahuan pasien terhadap obat untuk tingkat kepatuhan yang
lebih baik, dan meningkatkan keselamatan dalam proses
pengobatan.
Service Workflow Alur Kerja Layanan
After consultation, patients will be dispensed drugs in
batches according to the duration of the prescription
Before drug refills, pharmacist will review the conditions
of patients
Setelah konsultasi, pasien akan menerima obat secara bertahap
sesuai dengan durasi resep yang diberikan
Sebelum pemberian obat periode berikutnya, apoteker akan
meninjau kondisi pasien
For stable patients without changes in medications or
drug-related issues
Hospital will contact patients via telephone calls or SMS
messages to collect drugs refills as scheduled
Untuk pasien yang stabil tanpa perubahan dalam pengobatan
atau masalah yang terkait dengan obat
Rumah sakit akan menghubungi pasien melalui telepon atau
pesan SMS untuk datang dan mengambil obat sesuai jadwal
For patients who have episodes of medical
consultation or hospital admissions with changes in
medications or having drug-related issues
Pharmacists will review patients' drug profiles and
perform medication review and reconciliation, and will
arrange telephone call follow-up or face-to-face
consultation, if required
Bagi pasien yang telah melakukan beberapa kali konsultasi
medis atau dirawat di rumah sakit, dengan perubahan dalam
pengobatan atau mengalami masalah yang terkait dengan obat
Apoteker akan meninjau profil obat pasien dan melakukan
peninjauan ulang dan rekonsiliasi terhadap pengobatan; dan
akan melakukan komunikasi tindak lanjut melalui telepon atau
konsultasi tatap muka, bila diperlukan
E-fill Hospital Authority Drug Refill Services Pilot Programme Indonesian
Last update: 12/2018
Target patients Target Pasien
Target patient criteria:
Aged 60 or above attending medical specialist
outpatient clinics; and
Taking multiple drugs with medical consultation interval
of 16 weeks or longer, and having multiple medical
consultations or hospital admissions in between
appointments
Hospitals will approach eligible patients individually
Kriteria target pasien:
Berusia 60 tahun ke atas dan mengunjungi klinik spesialis rawat
jalan; dan
Mengonsumsi beberapa jenis obat dengan interval konsultasi
medis selama 16 minggu atau lebih, dan melakukan beberapa
konsultasi medis atau dirawat di rumah sakit di antara periode
janji temu dengan dokter
Rumah sakit akan menghubungi pasien yang memenuhi
persyaratan secara terpisah
Frequently Asked Questions Pertanyaan Umum
1. Under the Drug Refill Services Pilot Programme, do I
need to go to the hospital pharmacy to collect drug refills
in person?
Hospital will set up designated counter for "E-FILL"
patients at the pharmacy. Patients just need to present
their refill coupons to collect drug refills. If their family
members and carers wish to collect drug refills on the
behalf of the patients, they can also present the refill
coupons together with necessary identification
documents. Patients do not need to collect drugs in
person.
1. Dengan Program Percontohan Layanan Pemberian Obat ini,
apakah saya harus pergi ke apotek rumah sakit untuk mengambil
obat-obatan secara langsung?
Rumah sakit akan menyiapkan loket khusus untuk pasien
"E-FILL" di apotek. Pasien hanya perlu menunjukkan kupon
pengambilan obat mereka. Jika anggota keluarga dan wali ingin
mengambil obat untuk pasien, mereka juga bisa menunjukkan
kupon pengambilan obat beserta dengan dokumen identifikasi
yang diperlukan. Pasien tidak perlu datang untuk mengambil
obat secara langsung.
2. Will I pay more by collecting drugs refills in phase?
No. patients will settle drug charges in full for the entire
prescription period. Upon review of patients'
prescriptions before the next drug refill, if pharmacist
reduces or stops dispensing of certain drugs, the
pharmacy will make appropriate arrangement according
to the prevailing mechanism.
2. Apakah saya harus membayar lebih dengan mengambil obat
secara bertahap?
Tidak. Pasien tetap akan membayar biaya obat secara penuh
untuk keseluruhan periode resep yang ditetapkan. Setelah
meninjau resep pasien sebelum periode pengambilan obat
berikutnya, jika apoteker mengurangi atau menghentikan
pemberian obat tertentu, apotek akan melakukan pengaturan
yang sesuai dengan mekanisme kerja yang berlaku.
For more information, please visit HA's website
Untuk informasi lebih lanjut, kunjungi situs web HA
www.ha.org.hk
http://www.ha.org.hk/
E-fill Hospital Authority Drug Refill Services Pilot Programme Indonesian
Last update: 12/2018
If there is any inconsistency or ambiguity between the English version and the Indonesian version, the English
version shall prevail.
Jika ada ketidaksesuaian atau kerancuan antara versi Bahasa Inggris dan versi Bahasa Indonesia, maka versi
Bahasa Inggris yang akan dianggap berlaku.
E-fill Hospital Authority Drug Refill Services Pilot Programme Nepali
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services
Pilot Programme
E-FILL
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to enhance
patient service. Under the programme, patients will collect
drugs in phases with a view to reducing the risks of
storing excess drugs at home and drug misuse.
Pharmacists will regularly review patients' clinical
conditions and their prescriptions, reinforce patients' drug
knowledge for better compliance and enhance medication
safety.
(HA) E-Fill
,
,
Service Workflow
After consultation, patients will be dispensed drugs in
batches according to the duration of the prescription
Before drug refills, pharmacist will review the conditions
of patients
,
,
For stable patients without changes in medications or
drug-related issues
Hospital will contact patients via telephone calls or SMS
messages to collect drugs refills as scheduled
SMS
For patients who have episodes of medical consultation
or hospital admissions with changes in medications or
having drug-related issues
Pharmacists will review patients' drug profiles and
perform medication review and reconciliation, and will
arrange telephone call follow-up or face-to-face
consultation, if required
;
- -
E-fill Hospital Authority Drug Refill Services Pilot Programme Nepali
Last update: 12/2018
Target patients
Target patient criteria:
Aged 60 or above attending medical specialist outpatient
clinics; and
Taking multiple drugs with medical consultation interval
of 16 weeks or longer, and having multiple medical
consultations or hospital admissions in between
appointments
Hospitals will approach eligible patients individually
:
60 :
16
Frequently Asked Questions
1. Under the Drug Refill Services Pilot Programme, do I
need to go to the hospital pharmacy to collect drug refills
in person?
1. ,
?
Hospital will set up designated counter for "E-FILL"
patients at the pharmacy. Patients just need to present their
refill coupons to collect drug refills. If their family
members and carers wish to collect drug refills on the
behalf of the patients, they can also present the refill
coupons together with necessary identification documents.
Patients do not need to collect drugs in person.
E-FILL
,
2. Will I pay more by collecting drugs refills in phase? 2. ?
No. Patients will settle drug charges in full for the entire
prescription period. Upon review of patients' prescriptions
before the next drug refill, if pharmacist reduces or stops
dispensing of certain drugs, the pharmacy will make
appropriate arrangement according to the prevailing
mechanism.
,
,
For more information, please visit HA's website www.ha.org.hk
, HA www.ha.org.hk
http://www.ha.org.hk/http://www.ha.org.hk/
E-fill Hospital Authority Drug Refill Services Pilot Programme Nepali
Last update: 12/2018
Should there be any inconsistency between the English and Nepali versions, the English version shall prevail.
,
E-fill Hospital Authority Drug Refill Services Pilot Programme Punjabi (Indian)
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services Pilot
Programme E-FILL
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to enhance
patient service. Under the programme, patients will collect
drugs in phases with a view to reducing the risks of storing
excess drugs at home and drug misuse. Pharmacists will
regularly review patients' clinical conditions and their
prescriptions, reinforce patients' drug knowledge for better
compliance and enhance medication safety.
(HA) E-FILL
,
Service Workflow
After consultation, patients will be dispensed drugs in batches
according to the duration of the prescription
Before drug refills, pharmacist will review the conditions of
patients
,
For stable patients without changes in medications or
drug-related issues
Hospital will contact patients via telephone calls or SMS
messages to collect drugs refills as scheduled
SMS
For patients who have episodes of medical consultation or
hospital admissions with changes in medications or having
drug-related issues
Pharmacists will review patients' drug profiles and perform
medication review and reconciliation, and will arrange
telephone call follow-up or face-to-face consultation, if
required
;
,
E-fill Hospital Authority Drug Refill Services Pilot Programme Punjabi (Indian)
Last update: 12/2018
Target patients
Target patient criteria:
Aged 60 or above attending medical specialist outpatient
clinics; and
Taking multiple drugs with medical consultation interval of 16
weeks or longer, and having multiple medical consultations or
hospital admissions in between appointments
Hospitals will approach eligible patients individually
:
60
;
16
,
Frequently Asked Questions
1. Under the Drug Refill Services Pilot Programme, do I need
to go to the hospital pharmacy to collect drug refills in person?
?
Hospital will set up designated counter for "E-FILL" patients
at the pharmacy. Patients just need to present their refill
coupons to collect drug refills. If their family members and
carers wish to collect drug refills on the behalf of the patients,
they can also present the refill coupons together with necessary
identification documents. Patients do not need to collect
drugs in person.
E-FILL
,
2. Will I pay more by collecting drugs refills in phase?
?
No. Patients will settle drug charges in full for the entire
prescription period. Upon review of patients' prescriptions
before the next drug refill, if pharmacist reduces or stops
dispensing of certain drugs, the pharmacy will make
appropriate arrangement according to the prevailing
mechanism.
,
,
For more information, please visit HA's website
, HA
www.ha.org.hk
http://www.ha.org.hk/
E-fill Hospital Authority Drug Refill Services Pilot Programme Punjabi (Indian)
Last update: 12/2018
If there is any inconsistency or ambiguity between the English version and the Punjabi version, the English version shall
prevail.
E-fill Hospital Authority Drug Refill Services Pilot Programme Punjabi (Pakistani)
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services Pilot
Programme " -"
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to enhance
patient service. Under the programme, patients will collect
drugs in phases with a view to reducing the risks of storing
excess drugs at home and drug misuse. Pharmacists will
regularly review patients' clinical conditions and their
prescriptions, reinforce patients' drug knowledge for better
compliance and enhance medication safety.
"-" (HA)
Service Workflow
After consultation, patients will be dispensed drugs in
batches according to the duration of the prescription
Before drug refills, pharmacist will review the conditions of
patients
For stable patients without changes in medications or
drug-related issues
Hospital will contact patients via telephone calls or SMS
messages to collect drugs refills as scheduled
For patients who have episodes of medical consultation or
hospital admissions with changes in medications or
having drug-related issues
Pharmacists will review patients' drug profiles and perform
medication review and reconciliation, and will arrange
telephone call follow-up or face-to-face consultation, if
required
/
E-fill Hospital Authority Drug Refill Services Pilot Programme Punjabi (Pakistani)
Last update: 12/2018
Target patients
Target patient criteria:
Aged 60 or above attending medical specialist outpatient
clinics; and
Taking multiple drugs with medical consultation interval of
16 weeks or longer, and having multiple medical
consultations or hospital admissions in between
appointments
Hospitals will approach eligible patients individually
:
60
16
Frequently Asked Questions
1. Under the Drug Refill Services Pilot Programme, do I
need to go to the hospital pharmacy to collect drug refills in
person?
Hospital will set up designated counter for "E-FILL" patients
at the pharmacy. Patients just need to present their refill
coupons to collect drug refills. If their family members and
carers wish to collect drug refills on the behalf of the
patients, they can also present the refill coupons together
with necessary identification documents. Patients do not
need to collect dugs in person.
1
" - "
2. Will I pay more by collecting drugs refills in phase?
No. patients will settle drug charges in full for the entire
prescription period. Upon review of patients' prescriptions
before the next drug refill, if pharmacist reduces or stops
dispensing of certain drugs, the pharmacy will make
appropriate arrangement according to the prevailing
mechanism.
. 2
/
/
For more information, please visit HA's website
HA
www.ha.org.hk
http://www.ha.org.hk/
E-fill Hospital Authority Drug Refill Services Pilot Programme Punjabi (Pakistani)
Last update: 12/2018
If there is any inconsistency or ambiguity between the English version and the Punjabi version, the English
version shall prevail.
E-fill Hospital Authority Drug Refill Services Pilot Programme Tagalog
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services
Pilot Programme
E-fill Otoridad ng Ospital sa Pilot Programme sa mga
Serbisyong Pag-refill ng Gamot
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to enhance
patient service. Under the programme, patients will collect
drugs in phases with a view to reducing the risks of
storing excess drugs at home and drug misuse.
Pharmacists will regularly review patients' clinical
conditions and their prescriptions, reinforce patients' drug
knowledge for better compliance and enhance medication
safety.
Ang Hospital Authority (HA) ay magpapalabas ng isang pilot
sa "E-FILL" Pag-Refill ng Gamot na mga serbisyo upang mapahusay
ang serbisyo sa pasyente. Sa ilalim ng programa, ang mga pasyente
kukuha ng mga gamot sa ilang yugto na may layon na mabawasan
mga panganib ng pag-iimbak ng sobrang gamot sa bahay at maling
paggamit ng droga. Regular na susuriin ng mga parmasyutiko ang
klinikal na kondisyon ng mga pasyente at ng kanilang mga reseta,
palalakasin ang kaalaman ng mga pasyente tungkol sa gamot para sa
mas mabuting pagsunod at pahuhusayin ang kaligtasan sa
medikasyon.
Service Workflow Workflow ng Serbisyo
After consultation, patients will be dispensed drugs in
batches according to the duration of the prescription
Before drug refills, pharmacist will review the conditions
of patients
Pagkatapos ng konsultasyon, bibigyan ang mga pasyente ng mga
batch ng gamot ayon sa itatagal ng reseta
Bago mag-refill ng mga gamot, ang parmasyutiko
ay susuriin ang mga kondisyon
For stable patients without changes in medications or
drug-related issues
Hospital will contact patients via telephone calls or SMS
messages to collect drugs refills as scheduled
Para sa mga pasyenteng maayos ang lagay walang mga pagbabago sa
mga medikasyon o mga isyu na may kaugnayan sa droga
Makikipag-ugnayan ang ospital sa mga pasyente sa pamamagitan ng
tawag sa telepono o mga SMS upang kumuha ng mga refill ng gamot
na nakaiskedyul
For patients who have episodes of medical consultation
or hospital admissions with changes in medications or
having drug-related issues
Pharmacists will review patients' drug profiles and
perform medication review and reconciliation, and will
arrange telephone call follow-up or face-to-face
consultation, if required
Para sa mga pasyente na may mga episode ng medikal na mga
konsultasyon o pagkakapasok sa ospital may mga pagbabago sa
medikasyon o mayroong mga isyu na may kaugnayan sa droga
Susuriin ng mga parmasyutista ang mga profile ng gamot ng mga
pasyente at magsasagawa ng pagsusuri sa medikasyon at pagtutugma;
at gagawa ng follow up na tawag sa telepono-o personal na
konsultasyon, kung kinakailangan
E-fill Hospital Authority Drug Refill Services Pilot Programme Tagalog
Last update: 12/2018
Target patients Target na mga Pasyente
Target patient criteria:
Aged 60 or above attending medical specialist outpatient
clinics; and
Taking multiple drugs with medical consultation interval
of 16 weeks or longer, and having multiple medical
consultations or hospital admissions in between
appointments
Hospitals will approach eligible patients individually
Pamantayan sa target na pasyente:
May edad na 60 o higit pa na pumupunta sa mga pang-outpatient na
klinika na Medical na espeyalista; at
Umiinom ng maraming gamot na may agwat na 16 linggo o mas
matagal pa sa medikal na konsultasyon, at may maraming medikal na
konsultasyon o pagkakapasok sa ospital sa pagitan ng mga
appointment
Pupuntahan ng mga ospital ang mga karapat-dapat na pasyente nang
isa-isa
Frequently Asked Questions Mga Madalas Itanong
1. Under the Drug Refill Services Pilot Programme, do I
need to go to the hospital pharmacy to collect drug refills
in person?
1. Sa ilalim ng Pilot Program sa mga Serbisyong Pag-Refill ng
Gamot, kailangan ko bang pumunta sa parmasya ng ospital upang
kumuha ng mga refill ng gamot nang personal?
Hospital will set up designated counter for "E-FILL"
patients at the pharmacy. Patients just need to present their
refill coupons to collect drug refills. If their family
members and carers wish to collect drug refills on the
behalf of the patients, they can also present the refill
coupons together with necessary identification documents.
Patients do not need to collect drugs in person.
Magtatayo ang ospital ng nakatalagang counter para sa "E-FILL" na
mga pasyente at sa parmasya. Kailangan lang ng mga pasyente na
ipakita ang kanilang mga refill na kupon upang kumuha ng mga refill
ng gamot. Kung ang kanilang mga miyembro ng pamilya at
tagapag-alaga ay nais na kumuha ng refill ng gamot para sa mga
pasyente, maaari rin nilangipakita ang ang mga refill na kupon
kasama ang mga kinakailangang dokumento ng pagkakakilanlan.
Hindi kailangan ng mga pasyente na kumuha ng mga gamot
nang personal.
2. Will I pay more by collecting drugs refills in phase? 2. Magbabayad ba ako nang malaki dahil sa pagkolekta ng mga refill
ng gamot sa kalaunan?
No. Patients will settle drug charges in full for the entire
prescription period. Upon review of patients' prescriptions
before the next drug refill, if pharmacist reduces or stops
dispensing of certain drugs, the pharmacy will make
appropriate arrangement according to the prevailing
mechanism.
Hindi. Babayaran ng mga pasyente ang mga singil sa gamot nang buo
para sa buong panahon ng reseta. Sa panahon ng pagsuri sa mga
reseta ng mga pasyente bago ang susunod na refill ng gamot, kung
babawasan ng parmasyutiko o ititigil ang pagbibigay ng partikular na
mga gamot, ang parmasya ay gagawa ng naaangkop na pagsasaayos
ayon sa umiiral na mekanismo.
For more information, please visit HA's website
Para sa karagdagang impormasyon, mangyaring bisitahin ang website ng HA
www.ha.org.hk
http://www.ha.org.hk/
E-fill Hospital Authority Drug Refill Services Pilot Programme Tagalog
Last update: 12/2018
If there is any inconsistency or ambiguity between the English version and the Tagalog version, the English version
shall prevail.
Kung mayroon mang pagkakasalungatan o kalabuan sa pagitan ng Ingles na bersiyon at ang Tagalog na bersiyon,
ang Ingles na bersiyon ay siyang dapat mangingibabaw.
E-fill Hospital Authority Drug Refill Services Pilot Programme Thai
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services Pilot
Programme E-FILL -
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to enhance
patient service. Under the programme, patients will collect
drugs in phases with a view to reducing the risks of storing
excess drugs at home and drug misuse. Pharmacists will
regularly review patients' clinical conditions and their
prescriptions, reinforce patients' drug knowledge for better
compliance and enhance medication safety.
(HA)
E-FILL
Service Workflow
After consultation, patients will be dispensed drugs in batches
according to the duration of the prescription
Before drug refills, pharmacist will review the conditions of
patients
For stable patients without changes in medications or
drug-related issues
Hospital will contact patients via telephone calls or SMS
messages to collect drugs refills as scheduled
SMS
For patients who have episodes of medical consultation or
hospital admissions with changes in medications or having
drug-related issues
Pharmacists will review patients' drug profiles and perform
medication review and reconciliation, and will arrange
telephone call follow-up or face-to-face consultation, if
required
E-fill Hospital Authority Drug Refill Services Pilot Programme Thai
Last update: 12/2018
Target patients
Target patient criteria:
Aged 60 or above attending medical specialist outpatient
clinics; and
Taking multiple drugs with medical consultation interval of 16
weeks or longer, and having multiple medical consultations or
hospital admissions in between appointments
Hospitals will approach eligible patients individually
60
16
Frequently Asked Questions
1. Under the Drug Refill Services Pilot Programme, do I need
to go to the hospital pharmacy to collect drug refills in person?
1.
Hospital will set up designated counter for "E-FILL" patients
at the pharmacy. Patients just need to present their refill
coupons to collect drug refills. If their family members and
carers wish to collect drug refills on the behalf of the patients,
they can also present the refill coupons together with necessary
identification documents. Patients do not need to collect
drugs in person.
E-FILL
2. Will I pay more by collecting drugs refills in phase? 2.
No. Patients will settle drug charges in full for the entire
prescription period. Upon review of patients' prescriptions
before the next drug refill, if pharmacist reduces or stops
dispensing of certain drugs, the pharmacy will make
appropriate arrangement according to the prevailing
mechanism.
For more information, please visit HA's website
HA
www.ha.org.hk
If there is any inconsistency or ambiguity between the English version and the Thai version, the English version
shall prevail.
http://www.ha.org.hk/
E-fill Hospital Authority Drug Refill Services Pilot Programme - Urdu
Last update: 12/2018
E-fill Hospital Authority Drug Refill Services
Pilot Programme " -"
The Hospital Authority (HA) will promulgate a pilot
programme on "E-FILL" Drug Refill services to
enhance patient service. Under the programme,
patients will collect drugs in phases with a view to
reducing the risks of storing excess drugs at home and
drug misuse. Pharmacists will regularly review
patients' clinical conditions and their prescriptions,
reinforce patients' drug knowledge for better
compliance and enhance medication safety.
"-" (HA)
/
Service Workflow
After consultation, patients will be dispensed drugs in
batches according to the duration of the prescription
Before drug refills, pharmacist will review the
conditions of patients
For stable patients without changes in medications
or drug-related issues
Hospital will contact patients via telephone calls or
SMS messages to collect drugs refills as scheduled
For patients who have episodes of medical
consultation or hospital admissions with changes in
medications or having drug-related issues
Pharmacists will review patients' drug profiles and
perform medication review and reconciliation, and will
arrange telephone call follow-up or face-to-face
consultation, if required
/
/
E-fill Hospital Authority Drug Refill Services Pilot Programme - Urdu
Last update: 12/2018
Target patients
Target patient criteria:
Aged 60 or above attending medical specialist
outpatient clinics; and
Taking multiple drugs with medical consultation
interval of 16 weeks or longer, and having multiple
medical consultations or hospital admissions in
between appointments
Hospitals will approach eligible patients individually
:
60
16
Frequently Asked Questions
1. Under the Drug Refill Services Pilot Programme, do
I need to go to the hospital pharmacy to collect drug
refills in person?
Hospital will set up designated counter for "E-FILL"
patients at the pharmacy. Patients just need to present
their refill coupons to collect drug refills. If their
family members and carers wish to collect drug refills
on the behalf of the patients, they can also present the
refill coupons together with necessary identification
documents. Patients do not need to collect drugs in
person.
1
" -"
2. Will I pay more by collecting drugs refills in phase?
No. patients will settle drug charges in full for the
entire prescription period. Upon review of patients'
prescriptions before the next drug refill, if pharmacist
reduces or stops dispensing of certain drugs, the
pharmacy will make appropriate arrangement
according to the prevailing mechanism.
. 2
For more information, please visit HA's website
HA
www.ha.org.hk
Should there be any inconsistency between the English and Urdu versions, the English version shall prevail.
http://www.ha.org.hk/