e-crm with social media
TRANSCRIPT
E-CRM with socmed
OlehAlbert Agustinus 1100011522
Jessica Christyanti 1100019304
Nivia Ayusari1100031322
Christopher 1100041550
What is e-CRM?
Organization
ConsumerTechnology
Social Media
Prosumer
The Concept of CRM 2.0
CaseGaruda Indonesia twitter account