e-commerce - universiti teknologi malaysia · 2015-05-31 · e-commerce vs. e-business...
TRANSCRIPT
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E-Commerce
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e-Commerce?
• Also known as electronic commerce or
electronic marketing
• Used Internet and Web to transact
business which enabled commercial
transactions between and among
organization and individuals.
• The e-Commerce business model
aimed to use and leverage the unique
qualities of the Internet and the World
Wide Web
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e-Commerce VS. e-Business
• e-Business
– Primarily refer to the digital enablement of
transactions and processes within a firm,
involving information systems under the
control of the firm.
• e-Commerce
– Commercial transactions involving an
exchange of value across organizational
boundaries
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The Process of e-Commerce
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The Models
B2B
B2C
B2G C2C
M
Types of e-Commerce
Commerce
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• Business-to-Business
• E-Commerce between companies
• Also describe as online businesses
selling to other businesses
• Example
– Alibaba.com
• http://www.alibaba.com
B2B
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• Business-to-consumer
• Online business selling to individual
consumers
• General merchandiser sells consumer
products to retail consumers.
• Example:
– Amazon.com
B2C
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• Business-to-government
• Commerce between companies and
the public sector
• Refers to the use of the Internet for
public procurement, licensing
procedures and other government-
related operations.
• Example:
– Sennego.com
B2G
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• Consumer-to-consumer
• Commerce between private individuals
or consumer
• growth of electronic marketplaces and
online auctions
• Example:-
– ebay.com
C2C
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• Mobile commerce
• Use of wireless digital devices to
enable transaction on the web
• Example:-
– https://www.lush.co.uk/
– Cosmetic mobile website
M-Commerce
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Pro VS. Cons
Pro
• No checkout
queues
• Shopping can be
anywhere in the
world
• Easy access 24
hours a day
Cons
• Product cannot
be examine
personally
• Not everyone is
connected to the
internet
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Development Of
e-Commerce Website
PRACTICAL SESSION