e-commerce: the future of teh retail industry

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9/29/2010 1 E-commerce: the future of the retail Industry Internet Show 2010 - Abu Dhabi, UAE

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9/29/2010 1

E-commerce: the future of the retail Industry

Internet Show 2010 - Abu Dhabi, UAE

February 11, 2010 2

Number of Times Online Purchases in

the Past 3 Months

3.3

2.3

4.4

3.3

2.9

5.5

4.1

3.33.5

2.72.9

2.0

3.8

3.2

1.5

3.3

2.0

4.7

3.8

3.0

5.0

4.3

2.9

2.0 2.1

2.83.1

2.0

3.5 3.5

2.8

4.8

3.9

2.6

1.8

Total HongKong

C hina Australia Singapore SouthKorea

Japan India Thailand UAE SouthAfrica

Malaysia NewZealand

Taiwan Phillipines

2009 2008 2007

Base: All Respondents O1.How many times have you made an online purchase in the past 3 months? GREEN CIRCLE denotes significantly higher than total at 95% confidence level.

Average number of times

February 11, 2010 3

Amount Spent on Online Transactions

Base: Those who have made a purchase online in the past 3 monthsO10. Combining all the transactions you have made in the past 3 months, how much have you spent in total through shopping online? GREEN CIRCLE denotes significantly higher than total at 95% confidence level.

Average amount spent online in last 3 months (in US Dollars)

Importance of traffic

E-Marketing:

Run Various online campaigns to push Jacky’s UAE products on Souq.com as well as engage existing Souq users through daily,

weekly and monthly offers

Content Management

Develop various verticals and stores on Souq.com and promotions in Home page as

well as specialty stores to mirror offline strategy

Payment:

20% Credit Card 80% Cash on Delivery

Logistics:

Aramex and adding other courier

Community of buyers

Pillars of e-commerce

The leading online platform in the Arab

World where buyers and sellers trade

safely.

Since its launch in July 2005, Souq has

grown to be the premier e-commerce and

auction site in UAE; then it opened new

branches in Jordan, KSA, in Egypt, in

Kuwait

souq.com gives users the opportunity to

lever its big community to get the

advantages of internet commerce in a

safe & secure environment

Who is Souq.com

Stats & facts

Souq.com is the leading ecommerce site in

the Region

Page views Visits Registered Users

20+million 2.0+ million 500,000+1 item every sold 30 seconds

1 lifestyle item every minute

1 tech item every minute

1 perfume every 4 minutes

1 mobile every 5 minutes

1 laptop every 7 minutes

Why the buyers like Souq.com?

Safe and Trusted ecommerce platform

Community: share interest and

shopping experience with other users

Broad product selection from reputable

professional sellers

Secure and advanced technical

infrastructure

Price: deals

Convenience: items directly at home

Our target is to bring the best buying experience to our users

Souq.com Benefits

Benefits for you on Souq.com

Free to list (no fixed cost)

Marketing support

Buyers directly into your online store

Logistic support

Secure payment platform

Advanced technical infrastructure

Take advantage of Souq visibility

Our target is to make you sell (we make money when you make money)

9/29/2010 10

Q&AMaurizio ValentiniCountry Manager GCC

[email protected]

Souq SafePay

Souq SafePay ensures a safe

shopping experience for our buyers

& sellers on souq.com.

Buyers will get all their shopping

delivered at their doorstep

absolutely FREE of cost if the

payment for the item is made

online.

Souq SafePay ensures that all

purchases on souq.com are 100%

protected. , if any damages occur

to item in transit Souq.com will

bare the cost

Easy online payments as well as

online bank transfers, pre-paid

cards and cash on delivery

Select Souq SafePay payment option

when listing your item.

Souq.com will notify you once

the item needs to be shipped

Receive the payment

for your items through Souq

Safepay

Best in Class Logistics & Payment solutions

Marketing

Weekly Newsletters sent to hundreds of thousand of registered users

Special Promotions

Targeted Banners onsite & Across the main networks

Radio Campaigns & Sponsorships

Articles in Niche Magazines & Business Journals

Marketing Support Driven Marketing

Professionals

Setting up is easy

Setting up your store on souq.com

is simple

Listing products through excel or XML feedsouq.com will help you with this process

Souq.com Marketing Material DesignDesign of Newsletters & Marketing Material:

Ideally, a period of 2 weeks is adequate to create all marketing material required.

Souq.com Store LaunchDesign and Creation of Store:

2 weeks is adequate to conceptually design a store, populate it and launch it live on souq.com.

Management of your store is easysouq.com provides you with all of the tools to help you manage your store, sales and customers