e-commerce and supply chains oleh: wahyudi sutopo laboratorium sistem logistik dan bisnis jurusan...
TRANSCRIPT
E-COMMERCE AND SUPPLY CHAINS
Oleh:Wahyudi SutopoLaboratorium Sistem Logistik dan Bisnis Jurusan Teknik Industri Universitas Sebelas Maret 2011
KULIAH TAMUJurusan Teknik Informatika – FMIPA UNS Mate Kuliah E-Commerce
Hari Kamis, 22 Desember 2011 & 29 Desember 2011Ruang B404, 13.00 – 15.00 WIB
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Outline:
1. Introduction ( E-Commerce, Business Transactions, Business Performance, SCM )
2. A Framework for Analyzing SC3. E-Supply Chain 4. Case Study: SCM & e-SCM
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1. Introduction: E-Commerce
What is E-commerce?Using Internet technologies to1. Conduct business transactions2. Improve business performance
http://e-marketing2.com/2011/05/14/e-commerce-marketing/
http://www.alianjava.com/content/original-wooden-furniture-indoor-outdoor-jepara-indonesia-3&
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1. Introduction: Business Transactions
A transaction engaged in by a business that initiates the accounting cycle of that
business (www.investorwords.com).
http://test.b2blearningcenter.com/guideorder/
Demand Supply
Generic Supply Chain in Furniture Industry:
WoodForestry
TimberR/M
SemiFinished Goods
F/GFurniture
PackedFurniture
DisplayedFurniture
UsedFurniture
DistributedFurniture
Physical SC
SC actors
W/F FarmersSupplier
ProducerManufacturer
DistributerForwarder
RetailerUser
Mainactivities
MillingCuttingDrilling
Farming Harvesting
Cutting Logs
AssemblingFinishing
Packaging
Transporting Distributing
Trading Selling
Main SC Objectives
Integrated farming practices
Lower supplier costs
Lower operationalcosts
Lower combined logistics costs
Optimized offer and customer profitability
On shelf availability
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1. Introduction: Business PerformanceThere are a number of ways of measuring business performance.
In general, businesses are always looking at ways of becoming more efficient — reducing costs in relation to income, and so improving profits.
www.shutterstock.com/pic-50767420/stock-photo-business-metrics-and-performance-diagram.
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1. Introduction: Supply Chan Management
http://arvietrida.wordpress.com/2010/09/11/mengenal-ilmu-supply-chain-management/
Supply Chain Management (SCM) is the integration of key business processes from end user through original suppliers that provides products, services, and information that add value for customers and other stakeholders.
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2. A Framework for Analyzing SC (1)
• SCM is simple in theory but complicated in implementation
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2. A Framework for Analyzing SC (2)Integrated Supply Chain Model
CustomerCustomer
ManufacturingManufacturing
DistributorDistributor
RetailerRetailer
2nd Tier Supplier2nd Tier Supplier
1st Tier Supplier1st Tier Supplier
2nd Tier Supplier2nd Tier Supplier 2nd Tier Supplier2nd Tier Supplier
1st Tier Supplier
Information & Financial Flow
Product & Information Flow
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2. A Framework for Analyzing SC (3)General Supply Chain Model
MATERIALS
MATERIALS
END
CUNSUMERS
END
CUNSUMERS
Supplier Network
PROCDISTRIBUTION
MANUFACTURING
Information, Product, Services, Financial, and Knowledge Flow
Capacity, Information, Core Competency, and Human Resources Constraints
Integrated Enterprise
Distributive Network
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2. A Framework for Analyzing SC (4)
Cycle Stage
Customer Order Cycle
ReplenishmentCycle
ManufacturingCycle
ProcurementCycle
Retailer
Distributor
Customer
Manufacturer
Supplier
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2. A Framework for Analyzing SC (5)
Customer Order Cycle
Customer Arrival
Customer Arrival
Customer Order Fulfillment
Customer Order Fulfillment
Customer Order EntryCustomer
Order Entry
Customer Order Receiving
Customer Order Receiving
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2. A Framework for Analyzing SC (6)
Replenishment Cycle
Retail OrderTrigger
Retail OrderTrigger
Retail OrderFulfillment
Retail OrderFulfillment
Retail OrderEntry
Retail OrderEntry
Retail Order Receiving
Retail Order Receiving
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2. A Framework for Analyzing SC (7)
Manufacturing Cycle
OrderArrivalOrderArrival
ManufacturingShipping
ManufacturingShipping
Production Scheduling
Production Scheduling
ReceivingReceiving
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2. A Framework for Analyzing SC (8)
Procurement Cycle
Order Based on Manufacturer’s Prod..
Schedule orSupplier’s Stocking
Needs
Order Based on Manufacturer’s Prod..
Schedule orSupplier’s Stocking
Needs
ComponentManufacturing
Shipping
ComponentManufacturing
Shipping
SupplierProduction Scheduling
SupplierProduction Scheduling
Receiving at ManufacturerReceiving at Manufacturer
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2. A Framework for Analyzing SC (9)
Somber: QAD – PRTM ISC Benchmark Study
Supply Chain Improvement BenefitsDelivery Performance
Inventory Reduction
Fulfillment Cycle Time
Forecast Accuracy
Overall Productivity
Lower Supply Chain Costs
Fills Rates
Improvement Capacity Realizations
16% – 28% Improvement
25% - 60% Improvement
30% - 50% Improvement
25% - 80% Improvement
10% - 16% Improvement
25% - 60% Improvement
20% - 30% Improvement
10% - 20% Improvement
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3. E-Supply Chain (1)
What is E-Supply Chain?• Definition
– Supply chain management using E-commerce technology
– Collaborative use of technology to enhance B2B processes and improve speed, agility, real time control and customer satisfaction.
• SCM could be very costly and hard to implement without E-commerce
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• New Technology provide revolutionary changes in SCM– Computers offer ERP solutions for internationalized
operation– E-commerce provides a globalized solution to make the
world “Flat”. E-SCM– Mobile commerce is the next revolution in SCM
3. E-Supply Chain (2)
Electronic Commerce
Global Sourcing & Selling Strategic Partnerships
Cost ControlCustomer Service
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3. E-Supply Chain (3)
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4. Case Study: SCM & e-SCM
• Pengembangan Model Penentuan Jumlah Pembelian Dan Persediaan Bahan Baku Pada Perusahaan Furnitur ( Studi Kasus CV Valasindo Sentra Usaha )
• An Interactive Web-based Application as Educational Tool for SCM Course by Using FOSS
TERIMA KASIHQ & A
Next Week Agenda:Research Trend & Opportunities in SCM, e-SCM and e-Commerce