e balaji - ma foi
TRANSCRIPT
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Ma Foi Management Consultants Ltd.Ma Foi Management Consultants Ltd.
( A Vedior Group Company)( A Vedior Group Company)
Ma Foi Management Consultants Ltd.Ma Foi Management Consultants Ltd.
( A Vedior Group Company)( A Vedior Group Company)
Approaches to EmployeeApproaches to Employee
EngagementEngagement
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Slide 2Ma Foi Management Consultants Ltd.
In a poll of 23,000 employees cited in Stephen Coveys -
The 8th Habit only 37 percent said they have a clear
understanding of what their organization is trying to
achieve and why!
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Slide 3Ma Foi Management Consultants Ltd.
In other words , if a soccer team had these same scores
4 of the 11 players on the field would know which goal is theirs.
Only 2 of the 11 would care.
Only 2 of the 11 would know what position they play and know
exactly what they are supposed to do
And all but 2 players would, in some way, be competing against
their own team members rather than the opponent.
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Slide 4Ma Foi Management Consultants Ltd.
THE INDIAN CONTEXT
Million new jobs in the private sector
Labor Arbitrage to Intellectual Arbitrage
Rapid wage escalations.
Worrying attrition rates.
Dwindling hiring conversion ratios.
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Slide 5Ma Foi Management Consultants Ltd.
INDIAN CONTEXT
Menace of post offer drop outs.
Fast track expectations.
International Salaries and Careers.
Paradigm shifts in engagement.
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Slide 6Ma Foi Management Consultants Ltd.
MEMBERENGAGEMENT
Movement from legal contract to psychological
contract.
Possible flaws in satisfaction studies.
Satisfied employee may not be a productive or a
committed employee.
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Slide 7Ma Foi Management Consultants Ltd.
Planks of the Pact
Satisfaction
Commitment
Engagement
How much I like things here
How much I want to be here
How much I will do to improve bizresults
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Slide 8Ma Foi Management Consultants Ltd.
MEMBER ENGAGEMENT
Approaches to Employee Engagement
Job Fitment
Growth options.
Compensation & Benefits Performance Management
Quality of Work Life
Work Life Balance
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Slide 9Ma Foi Management Consultants Ltd.
Job Fitment
If you want someone to do a good job, give them a
good job to do.
- Frederick Herzberg
American Psychologist
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Slide 10Ma Foi Management Consultants Ltd.
TCS hired 30,000 people last year- 125 people per working day!
Goldman Sachs puts every employee through at least 7-12
rounds of selection process before being hired.
Identifying the right fit - Worker to work to work to worker?
Hiring Approaches
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Slide 11Ma Foi Management Consultants Ltd.
Assessment
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Slide 12Ma Foi Management Consultants Ltd.
Predicting Performance
Time,
cost,
resources
and
structureincrease
Time,
cost,
resources
and
structureincrease
Perfect Prediction
Random Prediction
Assessment & Centres
Personality Profiling
Ability / Aptitude tests
Competency Based Interviews
Unstructured Interviews
References/Application forms/CVs
Educational qualifications
Ma Foi Toolkit
The most
commonly
used techniques
are also the least
effective!
Lo
Hi
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Slide 13Ma Foi Management Consultants Ltd.
Compensation
* Money Matters
Media effect
Cost of Replacement Guided
Parity Advocacy Vs Critical To Business Disparity
Golden Hello, Golden Hand Cuffs & Golden Parachutes
Stock options-YO-YO effect
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Slide 14Ma Foi Management Consultants Ltd.
The Canteen Approach
Whats in my hand?
Weekend Shopping
Railway Station Culture
* Frequent Cash
Compensation
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Slide 15Ma Foi Management Consultants Ltd.
Compensation & Benefits
Shift to high Basic Salary + HRA in pay slips from generousAllowances
Keep tweaking HR policies to keep attrition & competitorsat bay
Overall approaches remain same:
1. Compensation (Monetary + Non-monetary)
2. Rewards (Performance linked) 20% to 200%
3. Esteem Limits in Carrot & Stick approach
Family Happiness
Recognition
Career
J&J: Avg tenure of employees 15 yrs!
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Slide 16Ma Foi Management Consultants Ltd.
Performance Management
Career Development
Training
Rewards & Recognition
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Slide 17Ma Foi Management Consultants Ltd.
"If you pick the right people and give them the
opportunity to spread their wings,
and put compensation as a carrier behind it,
you almost don't have to manage them."
-- Jack Welch
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Slide 18Ma Foi Management Consultants Ltd.
Career Development
Drivers
0-3 Years: Money, Money, Money!
3-6 Years: Money, Domain, Project
6+ Years: Project, Domain, Money
Hierarchy & Position : Empowerment
Onsite Return of Flavor?
On and Off the Ramp
Education, Sponsorships
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Slide 19Ma Foi Management Consultants Ltd.
Training
* At an Indian IT company, they clocked Training man hours 2 Million +, for 30k employees in 05-06
10 percent of its payroll expenses
Global rotation plan" - 18-24 months.
* Finishing schools / bridge programs
* In-house university / Academies
* Outreach Programs (systematic approach) Internships
Mentored projects Collaboration with campus (syllabus + faculty)
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Slide 20Ma Foi Management Consultants Ltd.
Appraisals are where you get together with your
boss and agree what an outstanding member of the
team you are, how much your contribution has been
valued, what massive potential you have and,
in recognition of all this, would you mind having your
salary halved.
- Theodore Roosevelt,
US President
(1901-09)
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Slide 22Ma Foi Management Consultants Ltd.
Rewards & Recognition
Esteem Value
Involve the family Spouse, Kids through events, contests &
scholarships
Company Newsletters
Gifts for family
Subject Matter Experts
* Internal Trainer / Coach
* Scaling up in the same level different bands under same level
Travel
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Slide 23Ma Foi Management Consultants Ltd.
Quality of Work Life
* Flexi Timing
* Flexible Work / Job Sharing
* O2
* Gym, Games & Sports
* CEO Projects
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Slide 24Ma Foi Management Consultants Ltd.
Work Life Balance
Tele-Working.
Mandatory vacations
Family Oriented policies
Breaks / Sabbaticals
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Slide 26Ma Foi Management Consultants Ltd.
Started 1992. Indias First Public Limited HR Services Company
Revenue grew to Rs. 335.5 Cr in 2006, CAGR of 73% over the
last 14 years
>1100 direct employees + >23,000 on deputation
Placed over 1,41,922 in 34 countries
800 in GM & above levels
200 Fortune 500 organizations
A candidate is placed once in every 3 working minutes
Certified as ISO 9001:2000 by TV
IMC-RBNQA Certificate of Merit
Ma Foi Profile
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Slide 27Ma Foi Management Consultants Ltd.
Profile of Vedior NV
World's leading specialist staffing major.
Annual 2006 Sales: 7.66 Bn.
44 Country operations: EU, N.A, Australia, S.Africa, S.America,
Mid East, Asia
Broad range of staffing services
Strategy: Multi-brands
2,300 offices around the world
Listed on the pan European Euronext stock exchange
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Slide 28Ma Foi Management Consultants Ltd.
Chennai(4)Chennai(4)
BangaloreBangalore
PunePune
Mumba (2)iMumba (2)i
New DelhiNew Delhi
Vizag(2)Vizag(2)
Kolkata (3)Kolkata (3)BarodaBaroda
Hyderabad (2)Hyderabad (2)
Trichy (2)Trichy (2)
TrivandrumTrivandrum
CochinCochin
MysoreMysoreHosur`Hosur`
Mangalore(2Mangalore(2))
MaduraiMadurai
PondicherryPondicherry
CoimbatoreCoimbatore
Bhubaneshwar(2)Bhubaneshwar(2)
GuwahatiGuwahati
IndoreIndoreBhopalBhopal
JaipurJaipur
NagpurNagpurNashikNashik
LucknowLucknow
GoaGoa
JamshedpurJamshedpur
ChandigarhChandigarh
VijayawadaVijayawada
PatnaPatna
RaipurRaipur
Dehra DunDehra Dun
SuratSurat
JammuJammu
LudhianaLudhiana
GwaliorGwalior
AhmedabadAhmedabad
TirupathiTirupathi
AllahabadAllahabad
SiliguriSiliguri
AgraAgra
AurangabadAurangabad
MayiladuthuraiMayiladuthurai
Ma Foi India Presence
83 Offices In 48 Locations
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Slide 30Ma Foi Management Consultants Ltd.
Thank You
E.BalajiChief Operating officer
Ma Foi Management Consultants Ltd
Visit us @ www.mafoi.com