dynamics day 2016: microsoft dynamics 365 first look

What is now proved was once only imagined – William Blake

What is now proved was once only imagined – William Blake

Engage your customers

Transform your products

Optimize your operations

Empower your employees

Autonomous vehicles

Machine learning

Connected devices

Application to application connectivity

Contextual corporate

knowledge

Artificial Intelligence

Data insights & advanced analytics

Unmanned aerial vehicles

Pervasive Mobility and access

Biometrics, multi-factor authentication

Predictive business systems

Social integration

Crowd-sourced resolution

Electronic collaboration

solutions

Wearable device feedback

Blockchain

Augmented reality

Bots

“Attention economy” – Ray Wang

What’s happening in this session?

• Dynamics 365 unplugged

• Look at some of the features

• How to consume it

• What happens if I’m a Dynamics User?

Dynamics NAV, AX and Dynamics 365

* Cloud clients transition on renewal date to D365, for Dynamics CRM

and AX on premise, on going support provided for the platform – see

long term support commitments from Microsoft for details

Dynamics 365 Unplugged

What your users want

Single sign on, one place to

access all of my apps

Information is presented to me

when I need it, in the app that I am

working in

Business processes span

business systems, I need greater

visibility

I want to make it easy to interact with business

systems

I want a common data set to create

meaningful outcomes

But unfortunately …

I don’t have access to the back

office systems I need access to

Sales gets apps, but no one else

has them.

A simple task takes a lot of

time because of the systems

I have multiple logons, no easy way to access all

corporate systemsI want to learn and gain insights from the information I

capture

I don’t want multiple SaaS

platforms

I have to integrate all of

my business systems

Business processes are

disjointed and not efficient

Users finding credit card

solutions on the Internet –disjointed

Data is duplicatedin all systems, no

single source

CRM ERP

CRM ERPMicrosoftDynamics 365

MicrosoftDynamics 365

Common application platform: PowerApps, Microsoft Flow, Common Data Model

Microsoft AppSource


A platform that connects stuff to make it just work without months of Development…

Solutions that are specific for my business, so I can buy rather than build

Make sense of all your

data – Dashboards,

Graphs, Trend analysis

Our everyday tasks:

Word, Outlook, Excel &

PowerPoint as well as

collaboration tools like

SharePoint, Yammer

Let’s take a look at Dynamics 365



Microsoft AppSource

Support for the business process from Lead to Invoice

Master Data Transactional Data

Lead Opportunity Quote Order Sales Order Fulfillment Invoice

Customer

Data

Customer

Data

Product *

Released

Products

Order and

Line Items

Sales

Order and

lines

Shipment

updates

Order

Status

Invoice

settlement

Invoice

Status **

* Simple products only – no product configuration

Pricing defined in CRM and added to AX with order data

CRM AX

Support for the business process from Lead to Invoice

CRM AX

Lead Opportunity QuoteOrder

(New/Active)

Order

(Fulfilled)

Order

(Invoiced)Invoice

Opportunity

Released Products

Sales Order(Open)

Sales order

(Delivered)

Sales order

(Invoiced)

Invoice

Nancy - Sales Rep

Susan – Order

ProcessorSammy -

ShippingArnie - Accounts Receivable

Status

updateStatus

update

Sales

order

creation

Invoice

sync or

link/viewe

r

Released

products from

AX used for

product line

items on

opportunity

Customer

For new

customers, these

are created to

support the order

creation in AX

Read only Edit



Microsoft AppSource

One destination for business users to discover, trial, and acquire line-of-business apps

Simplifies the discovery, trial, and acquisition of line-of-business apps

An ecosystem to help business users get started

using apps faster

Helps business users do more with their existing

Microsoft apps

What about every other need your business faces?

Connect to existing

systems and data

sources

Microsoft PowerApps is a service for creating and

using custom business apps across platforms

Build apps and

workflows without

writing code

Publish apps

instantly for web

and mobile



Microsoft AppSource

How do you consume it

How do you consume it

Pricing Simplified

1

2

3

Users that can see everything in Read-Only

but carry out a few key functions

Users that can use all the functionality of 1

App only (e.g. Field Service) but nothing else

of the platform

Users that can use EVERYTHING across ALL

Apps (PowerApps, Operations, Sales, Field

Service, Etc, Etc)

Team Member

App User

Plan User

UNCONSTRAIN EMPLOYEES:

UNLIMITED EXTENSIBILITY

FUTURE PROOF:

LOWER TCO ON PLAN 1:

CURRENT CRM COMPONENTSNEW APPS

$

CURRENT CRM + NEW APPS

PLAN 1 + OPERATIONS

INCREASE INSIGHTS:

EXTENSIBILITY

NO DOUBLE LICENSING:

$

CURRENT ‘AX7’

So how do you transition?

Dynamics 365 Transition

We use Dynamics now, how do we transition?

Now

H2

2017

CRMOL*

and AX

Users

NAV Users

Choice

Stay as you are

Switch to D365 for Enterprise

Choice

Stay as you are

Implement D365 for Financials

* CRMOL will transition on

their renewal date

Dynamics Day 2016

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dynamics day 2016: microsoft dynamics 365 first look

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