Duncan Dornan, Senior Museums Manager, Glasgow Museums

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Glasgow Life Glasgow Museums. Duncan Dornan, Senior Museums Manager, Glasgow Museums. Digital & New Media at Glasgow Museums. Social Media Management Riverside Kelvin Hall Project Collections Navigator Glasgow Life Photo Library. Digital & New Media Overview. - PowerPoint PPT Presentation

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<ul><li><p>Duncan Dornan, Senior Museums Manager, Glasgow Museums</p><p>Glasgow Life Glasgow Museums</p></li><li><p> Social Media Management Riverside Kelvin Hall Project Collections Navigator Glasgow Life Photo Library </p><p>Digital &amp; New Media at Glasgow Museums</p></li><li><p> Social Media Management </p><p>Digital &amp; New Media Overview</p></li><li><p> Social Media Management Riverside</p><p>Digital &amp; New Media Overview</p></li><li><p>DIGITAL &amp; NEW MEDIA AT GLASGOW MUSEUMSDigital as primary form of interpretation All digital interpretation is for everyone - but every display has a target audience All address the physical needs preferred learning styles of different audiences Building on best practice and prototyping Pushing the boundaries of how digital interpretation is used in museums</p></li><li><p> Winner: European Museum of the Year 2013 Winner: Best Science, Technical, Industrial Museum European Museum Academy, Micheletti Award 2012 Winner: Best Customer Experience Scottish Digital Business Awards 2012 Winner: Best Engineering Design Scottish Design Awards 2012</p><p>RIVERSIDE MUSEUM</p></li><li><p>An object-based, visitor-centred, interdisciplinary, storytelling museum service. Using digital to engage peoples imaginations &amp; intellects. Telling the stories that our objects carry. To think about the past, about issues, to empathize with people different to themselves.DIGITAL &amp; NEW MEDIA - PHILOSOPHY</p></li><li><p>Primary interpretive types:Touch interfaceseStorybooksGamesVideoLarge scale shows MobileDIGITAL &amp; NEW MEDIA - IN-GALLERY INTERPRETATION</p></li><li><p>Primary interpretive types:Touch interfaceseStorybooksGamesVideoLarge scale shows MobileDIGITAL &amp; NEW MEDIA - IN-GALLERY INTERPRETATION</p></li><li><p>Story Player CMSTemplate based CMSFully managed and updated in-houseFull suite of staff trained in useCurrently being updatedFeatures in Kelvin Hall proposal</p></li><li><p> Social Media Management Riverside Kelvin Hall Project </p><p>Digital &amp; New Media Overview</p></li><li><p>Kelvin Hall Project</p></li><li><p>Kelvin Hall Project</p><p>This project involves the innovative partnership use of a landmark building to create a cultural hub for collections storage, teaching and learning, research and public orientation and engagement, combined with a sports and leisure facility It aims to bring together the world class collections of the city and university of Glasgow and the national Scottish Screen Archive to create a single cultural and intellectual resource for the public, locally and globally </p></li><li><p> Social Media Management Riverside Kelvin Hall Project Collections Navigator</p><p>Digital &amp; New Media Overview</p></li><li><p> Collections Navigator Phase 2</p><p>User friendly searching</p><p>Currently the Navigator only searches within selected fields on Mimsy XG and does not search for object-based information such as maker; culture; materials; credit line. This will be updated within development for KH</p><p>December 2013 to March 2014</p></li><li><p>Collections Navigator Development Phase 3Mapping and Aggregating </p><p>The ability to search Collection Descriptions with more familiar geographical references such as postcodes</p><p>The addition of a map-based interface to the Collections Navigator functionality</p><p>The ability to publish the Collections Navigator records through other aggregating services, such as PastMap and GoogleMaps</p><p>The ability to cross-search Glasgow Museums Collection Descriptions with Glasgow City Archives Archival Collection Descriptions</p></li><li><p> Social Media Management Riverside Kelvin Hall Project Collections Navigator Glasgow Life Photo Library </p><p>Digital &amp; New Media Overview</p></li><li><p>GLASGOW LIFE - DIGITAL ASSET MANAGEMENT SYSTEM PHOTO LIBRARY. Launching, January 2014</p><p>The Glasgow Life Photo Library holds images from the unique collections of Glasgow Museums and Glasgow Libraries. With paintings from all the major European schools - including Old Masters, French Impressionists, Glasgow Boys (and Girls) and the pre-Raphaelites - to social history images and historic photographs of shipbuilding on the Clyde, we offer opportunities to add a fresh look to your product range, publication, project or campaign. </p></li><li><p>Going ForwardCompany investment in our Digital development</p><p>Continue to invest in innovations that improve products and services</p><p>Expansion of digital interpretive types across temp exhibitions and online</p><p>Capital Projects</p></li><li><p>Duncan Dornan, Senior Museums Manager, Glasgow Museums</p><p>Glasgow Life Glasgow Museums</p><p>Your roleThis is a quick overview of the areas of our work I will be looking at for the next few minutes</p><p>We have joint responsibility for Social Media Management across all 9 venues, in tandem with our Marketing department</p><p>Within the Riverside Museum we are responsible for maintenance and development of Digital Technology and our bespoke Story Player - Content Management System</p><p>I will also give a brief example of our partnership approach to the use of technology with our Kelvin Hall Project an exciting partnership with the University of Glasgow, Hunterian Museum and National Libraries of Scotland Scottish Screen Archive</p><p>Will also look at our online Collections Navigator</p><p>And recently developed Glasgow Life Photo LibraryAs mentioned, we have joint responsibility for Social Media Management across all 9 venues, in tandem with our Marketing department</p><p>Social Media, as a platform for sharing our content and engaging with our audiences, has proven to be an exciting areaof development for us. We are very interested in its power to inform collections knowledge and have also begun exploring the potential for visitor evaluation through our social media channels</p><p>We oversee an informal management team for museums of approximately 20 staff, who all play a part in contributing content and engagingwith our digital audiences </p><p>To date we have 75575 followers across our social media platforms</p><p>Twitter: 38624</p><p>Facebook: 36951</p><p>From Dec 2012 Dec 13 / we have had 28.7 Million Page impressions across all Social Media platforms, demonstrating the immense reach and capability to share our content and engage with our audiencesThe Riverside Museum demonstrates the popularity of interactive and participatory exhibits within a relatively new development.</p><p>However, its important to say that Riverside is not all about digital, and that there are many components to Riversides success,such as its use of interactives to engage audiences and our highly successful Learning &amp; Events Programme Opened in June 2011, Riversides philosophy has already deeply influenced our progress as a museum service, where we arenow emulating many aspects of the museums digital interpretation within venue-wide temporary exhibitions and Capital projects</p><p>Riverside has had many accolades since opening to the public, which of course were delighted about.</p><p>This is testimony to the hard work and professionalism of all staff who worked on this project.Our evaluations during the development of Riverside, showed that visitors wanted more information about the displays</p><p>In Riverside this led to the development of over 90 large touch screens full of images, memories and film.</p><p>We had five target Audiences: Families with ChildrenUnder fives, Schools, Teenagers and Sensory Impaired Groups</p><p>Riverside uses a powerful Content Management System: Story Player - to deliver digital content to all displays within the museumThis system is capable of being fully managed and updated in-houseAll staff trained within the venue are trained in its use from Front of House, to Conservator and CuratorOur Story Player content management system is currently being updated, and has potential to be utilised within other Glasgow Museums venuesCurrently features as a key digital offer within the Kelvin Hall proposal</p><p>This project involves the innovative partnership use of a landmark building to create a cultural hub for collections storage, teaching and learning, research and public orientation and engagement, combined with a sports and leisure facility </p><p>It aims to bring together the world class collections of the city and university of Glasgow and the national Scottish Screen Archive to create a single cultural and intellectual resource for the public, locally and globally </p><p>(Ian Anderson will be presenting in more detail later today) </p><p>As an integral part of the Kelvin Hall redevelopment project the partners will develop an online portal to the collections of Glasgow Museums, The Hunterian and the National Library of Scotland Scottish Screen Archive </p><p>The portal aims to become a virtual museum in its own right, ultimately providing online access to the collections of all of the museums in Glasgow, not just those housed in Kelvin Hall, and providing added value content to support and enhance access for learning, teaching, research and community engagement</p><p>As the portal will act as the front-end to the Kelvin Hall site itself, links to sporting and recreational activities provided by Glasgow Sport will also be provided</p><p>The Kelvin Hall Portal project will develop a reliable, scalable and low maintenance site that enables users to search across the collections of Glasgow Museums, The Hunterian and National Library of Scotland Scottish Screen Archive </p><p>*The Collections Navigator project is part of Glasgow Museums' work to expand and enhance the stores at Glasgow Museums Resource Centre (GMRC) in Nitshill, Glasgow. </p><p>Navigator makes information about our collections available online and, significantly, enables online visitors to find out about many of those collections and objects which are in storage, some of which may never have been on display.</p><p>Around 2% of the 1.4 million objects in Glasgow Museums collections are on display at any one time. The stores at GMRC are uniquely designed to provide public access to the other 98% of objects, along with supporting material such as documentation and research papers. The Collections Navigator groups the collections into small but coherent chunks which we call Collection Level Descriptions (CLDs). Doing it this way allows online visitors to navigate through entire groups of items as well as finding out about some of the objects associated with them.</p><p>These descriptions or CLDs range from large concepts such as 'history' or 'art', where we have many thousands of objects, down through different levels to specific themes such as 'Ancient Sumeria' or 'Swiss tapestries', where we have perhaps a few dozen objects at most.*Navigator development for Kelvin Hall</p><p>Within the Kelvin Hall project, we intend to introduce new geographical data fields to enable map based searching of our collections. as well as more user friendly searching Currently the Navigator only searches within selected fields on Mimsy XG and does not search for object-based information such as maker; culture; materials; credit line. This will be updated within development for KH</p><p>*Phase 3 of Collections Navigator development will see the ability to search Collection Descriptions with more familiar geographical references such as postcodes</p><p>The addition of a map-based interface to the Collections Navigator functionality</p><p>The ability to publish the Collections Navigator records through other aggregating services, such as PastMap and GoogleMaps</p><p>The ability to cross-search Glasgow Museums Collection Descriptions with Glasgow City Archives Archival Collection Descriptions</p><p>*Glasgow Life Photo Library</p><p>Launching, January 2014</p><p>The Glasgow Life Photo Library holds images from the unique collections of Glasgow Museums and Glasgow LibrariesWith paintings from all the major European schools - including Old Masters, French Impressionists, Glasgow Boys (and Girls) and the pre-Raphaelites - to social history images and historic photographs of shipbuilding on the Clyde, we offer opportunities to add a fresh look to your product range, publication, project or campaign. </p><p>The images we provide are of the highest quality for reproduction and display and we ensure that this standard applies across every image we send out. </p><p>We have a huge ongoing photography programme, covering our collections, exhibitions, publications and conservation work, so we are constantly adding to our image library. </p><p>Going forward, we will be ensuring continued company investment in all our Digital developments</p><p>One aspect of this has been the establishment of a Digital &amp; New Media Team in 2011: Digital &amp; New Media Manager, John Ferry &amp; Digital &amp; New Media Curator David Scott</p><p>We will continue expansion of interpretive types across temp exhibitions and online</p><p>and take our expertise and content management system capabilities to further Capital Projects, such as Kelvin Hall and the Burrell Collection redisplay</p><p>Thank you</p></li></ul>