duke medicine it strategy jeffrey ferranti, md chief information officer / vp medical informatics...
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Duke Medicine IT Strategy
Jeffrey Ferranti, MD
Chief Information Officer / VP Medical InformaticsDuke Medicine
April 17, 2015
Duke MedicineHealth IT Strategy CONNECT
INFRASTRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
Caring for our patients, their loved ones, and each other
Enabling the health system to fully leverage information technology in achieving its mission
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Foster a consistent and seamless health care experience across Duke Medicine leveraging the best technology available for patients, their loved ones, and each other.
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
Goal #1: Care
Caring for our patients, their loved ones, and each other
• Maestro Care EHR• Care Redesign• Provider Workflow Optimization• New Clinic Deployments• Meaningful Use• HIMSS Stage 7
Care Key Initiatives
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Partner with patients, referring providers, other health care entities to improve health outcomes, the efficiency of care, and the experience of care.
Caring for our patients, their loved ones, and each other
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
Goal #2: Connect
• Patient Engagement• Referring MD Communication• Health Information Exchange• Community Connect• Telemedicine Planning
Connect Key Initiatives
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Leverage enterprise data to support clinical care, research, and advanced analytics. Actively deliver actionable intelligence to the point of care.
Caring for our patients, their loved ones, and each other
Goal #3: Inspire
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
• Population Health• Enterprise Data Warehouse 2.0• Information Asset Management• Enterprise Reporting
Inspire Key Initiatives
Support development of new ways to take care of patients, including technologies within and around Maestro Care. Provide world class IT services to support Duke Medicine’s vast research mission.
Caring for our patients, their loved ones, and each other
Goal #4: Innovate
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
• IT Innovation • M*Health Mobile Apps• App Development Incubator• Learning Health System Activities
• Research Services• Biobank / Shared Services• Basic Science IT Strategic Plan• Clinical Trials Management System• eIRB• My Research Home @ Duke
Innovate Key Initiatives
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Build strategic, cost effective IT infrastructure and application services that scale up to support Duke Medicine’s goals
Caring for our patients, their loved ones, and each other
Goal #5: Infrastructure and Services
CONNECT
INFRASTRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
• New NC-1 Data Center• Updated G4 Network Architecture• Replacement of HL7 Interface Engine• Windows 7 Migration• Outlook 365 Migration• Physiologic Monitor Fleet Replacement• Nurse Call• IT Service Management Processes
Infrastructure Key Initiatives
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Protect the confidentiality, integrity, and availability of Duke Medicine’s information assets
Caring for our patients, their loved ones, and each other
Goal #6: Information security
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
• Multi-Factor Authentication• Vulnerability / Patch Management• eRGC Policy System Implemented• Network Admission Control (NAC)• Mobile Device Management• Cisco Managed Threat Defense• Security Information and Event
Management (SIEM)
Security Key Initiatives
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Create a high quality work force, equipped and motivated to partner with Duke Medicine in providing excellent patient care.
Caring for our patients, their loved ones, and each other
Goal #7: Work culture
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
• Work Life Balance• Teamwork Across Teams• Communication• Skills development and training plans• Foster new ideas and innovation
Work Culture Key Initiatives
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Effectively manage expenses, drive efficiency and cost reduction, and improve transparency into services provided and associated costs.
Caring for our patients, their loved ones, and each other
Goal #8: Finance and growth
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
• Service Based Costing• Transforming our Future• Contracts Database• FY 16 Budgeting / Margin
Improvement
Finance Key Initiatives
CONNECT
STRUCTURE AND SERVICES
CARE INNOVATE
INSPIRE
INFORMATION SECURITY
WORK CULTURE
FINANCE AND
GROWTH
Caring for our patients, their loved ones, and each other11