drupal camp north west talk - the forgotten user
TRANSCRIPT
The Forgotten UserKatherine Cory
@katherinecory
The Forgotten User
Katherine Cory@katherinecory
@katherinecoryThe Forgotten User
PICTURE HERE
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
The Forgotten UserKatherine Cory
@katherinecory
@katherinecoryThe Forgotten User
What is the Forgotten User?
@katherinecoryThe Forgotten User
It’s about the client and not the user ( yes, you read that correctly.)”
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Sara Allison
Beautiful content becomes quickly obsolete without constant intervention.”
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Alex McCardell
@katherinecoryThe Forgotten User
Communicate confidently, not arrogantly.”
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Matt Reed
@katherinecoryThe Forgotten User
Just because they don’t understand the web, doesn’t make them stupid.”
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Paul Boag
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
Single click vs double click?
@katherinecoryThe Forgotten User
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Selecting
Deleting
making it blue
rubbing it out
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
Web Design
Web Development
Search Engine Optimisation
Copywriting
Social Media
Mobile Apps
Web Hosting
Marketing
Inbound Marketing
Video & Motion Graphics
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
Empathy comes after walking a mile in someone’s shoes. Get in those shoes.”
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Janko Jovanovic
@katherinecoryThe Forgotten User
I want it to be transparent, but I don’t want the background to show through.”
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@katherinecoryThe Forgotten User
It’s difficult to be patient when something that seems so simple to you is not making sense to your client.”
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Belle Beth Cooper
@katherinecoryThe Forgotten User
Web design = service
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
TextDiagrams
ChartsMaps
InfographicsSymbols / Icons
etc
@katherinecoryThe Forgotten User
MeetingsBody language
Eye contactEmail
TelephoneText
Presentations
@katherinecoryThe Forgotten User
Extroverts vs
Introverts
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
The art of explanation
@katherinecoryThe Forgotten User
An explanation is a set of statements constructed to describe a set of facts, which clarifies the causes, context and consequences of those facts.”
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@katherinecoryThe Forgotten User
Illustration: Hourglass
@katherinecoryThe Forgotten User
Collaboration FTW!
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
Time = Money
@katherinecoryThe Forgotten User
If you don’t find Drupal usable, maybe Drupal isn’t for you.”
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@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
Admin menu Admin User Role
CK Editor Shiny Theme
@katherinecoryThe Forgotten User
I love working in client services. When I say this to people, their reaction is either shock, or sympathy.”
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Laura Kalbag
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
Why I gave up web design after ten successful years.”
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Oliver Emberton
Bit by bit, you sacrifice your ideals for expediency, because the alternative is worse.”
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Oliver Emberton
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
Choose a job you love and you never have to work a day in your life.”
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Confucius
@katherinecoryThe Forgotten User
@katherinecoryThe Forgotten User
NFCFront CameraGyroscopeVoiceMagentometerAmbient LightGPSMicrophoneAccelerometerCameraMulti-touchVoice Control
ClickRight Click
Double ClickScroll
TapDouble Tap
Swipe / DragFlick
PinchSpread
PressRotate
@katherinecoryThe Forgotten User
It’s obviously vital to keep your clients happy - you’ll soon run out of clients if you don’ t.”
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Richard Rutter
@katherinecoryThe Forgotten User
It’s obviously vital to keep your clients happy - you’ll soon run out of clients if you don’ t.”
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Richard Rutter
@katherinecoryThe Forgotten User
At the end of the day the clients pay the bills and without them we would not have jobs.”
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Shane Mielke
@katherinecoryThe Forgotten User
The Forgotten UserKatherine Cory
@katherinecory
@katherinecoryThe Forgotten User
Forgotten Users
The Forgotten UserKatherine Cory
@katherinecory
@katherinecoryThe Forgotten User
Happy Clients FTW!!!
The Forgotten UserKatherine Cory
@katherinecory
The Forgotten User
Katherine Cory@katherinecory
@katherinecoryThe Forgotten User
The Forgotten UserKatherine Cory
@katherinecory
Any questions?
@katherinecoryThe Forgotten User