drum corps international is seeking an experienced salesforce … · 2019-12-09 · drum corps...

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Drum Corps International is the world leader in producing and sanctioning touring, competitive events for the world’s most elite and exclusive marching music ensembles. Drum Corps International is seeking an experienced Salesforce Administrator. DRUM CORPS INTERNATIONAL 2495 DIRECTORS ROW, SUITE I INDIANAPOLIS, IN 46241 Telephone: 317.275.1212 Fax: 317.713.0690 www.DCI.org Drum Corps International (DCI) has developed into a powerful, nonprofit, global youth activity with far- reaching artistic, educational and organizational influence. Through the annual DCI Tour and World Championships, Drum Corps International provides entertainment to millions through live performances and nationally broadcast events. Drum Corps International is Marching Music’s Major League™. LOCATION: INDIANAPOLIS, IN ROLE RESPONSIBILITIES Drum Corps International is seeking a Salesforce Administrator to champion the ongoing administration of our salesforce organization. The successful candidate will have a demonstrated record of success in process building, implementation, and problem solving. The Salesforce Administrator should be a thought leader and contributor to our team as we continue to increase the efficiency and effectiveness of our organization. The successful candidate reports to and works closely with the Director of Technology to identify, develop, and deploy new business processes. Maintains the system, security, and data integrity of our salesforce organization Manages user access/permissions, profiles, licenses, roles, hierarchies etc. Builds reports, dashboards, fields, workflows, triggers, custom apps, and custom objects Completes regular internal system audits Manages internal and external data and SaaS integrations Works with our events management team to establish effective processes that support administrative, development, and change management Leads staff trainings with a focus on user adoption and growth across the organization Serve as primary support for all teams to assist with questions on internal salesforce systems EXPERIENCE & COMPETENCIES Strong communication, problem solving, and critical thinking skills 3 years experience in Salesforce Administrator role Ability to work independently and with a team Experience with Sales Cloud, Service Cloud, and Community Cloud Experience with Process Builder and custom objects Ability to translate desired business workflows into Salesforce processes Passion for quality and attention to detail Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Proven experience successfully integrating SaaS platforms with Salesforce.com Experience with Partner Communities Experience with Marketing Cloud is a plus but not required Experience with Apex, Java, HTML/CSS/JavaScript, and Visualforce is a plus but not required OTHER INFORMATION ABOUT THIS POSITION Send cover letter and resume to [email protected]

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Page 1: Drum Corps International is seeking an experienced Salesforce … · 2019-12-09 · Drum Corps International is the world leader in producing and sanctioning touring, competitive

Drum Corps International is the world leader in producing and sanctioning touring, competitive events for the world’s most elite and exclusive marching music ensembles.

Drum Corps International is seeking an experienced Salesforce Administrator.

DRUM CORPS INTERNATIONAL • 2495 DIRECTORS ROW, SUITE I • INDIANAPOLIS, IN 46241Telephone: 317.275.1212 • Fax: 317.713.0690 • www.DCI.org

Drum Corps International (DCI) has developed into a powerful, nonprofit, global youth activity with far-reaching artistic, educational and organizationalinfluence. Through the annual DCI Tour and WorldChampionships, Drum Corps International providesentertainment to millions through live performancesand nationally broadcast events. Drum CorpsInternational is Marching Music’s Major League™.

LOCATION: INDIANAPOLIS, IN

ROLE RESPONSIBILITIESDrum Corps International is seeking a Salesforce

Administrator to champion the ongoing administrationof our salesforce organization. The successful candidatewill have a demonstrated record of success in processbuilding, implementation, and problem solving. TheSalesforce Administrator should be a thought leaderand contributor to our team as we continue to increasethe efficiency and effectiveness of our organization.

The successful candidate reports to and works closelywith the Director of Technology to identify, develop,and deploy new business processes.• Maintains the system, security, and data integrity of

our salesforce organization• Manages user access/permissions, profiles, licenses,

roles, hierarchies etc.• Builds reports, dashboards, fields, workflows, triggers,

custom apps, and custom objects• Completes regular internal system audits• Manages internal and external data and

SaaS integrations• Works with our events management team to establish

effective processes that support administrative,development, and change management

• Leads staff trainings with a focus on user adoptionand growth across the organization

• Serve as primary support for all teams to assist withquestions on internal salesforce systems

EXPERIENCE & COMPETENCIES• Strong communication, problem solving, and critical

thinking skills• 3 years experience in Salesforce Administrator role• Ability to work independently and with a team• Experience with Sales Cloud, Service Cloud, and

Community Cloud• Experience with Process Builder and custom objects• Ability to translate desired business workflows into

Salesforce processes• Passion for quality and attention to detail• Strong understanding of the platform, with the ability

to build custom apps and objects, formula fields,workflows, custom views, and other content ofintermediate complexity

• Proven experience successfully integrating SaaSplatforms with Salesforce.com

• Experience with Partner Communities• Experience with Marketing Cloud is a plus but

not required• Experience with Apex, Java, HTML/CSS/JavaScript,

and Visualforce is a plus but not required

OTHER INFORMATION ABOUT THIS POSITION• Send cover letter and resume to [email protected]