driving local leads with websites, paid & local search, yellowpages.com, turnhere video...

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Websites, Directories & Paid Search for the SMB

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Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads. The Berry Company partners with Marchex, Yodle, Web.com & TurnHere video to provide Small and Mid-size Business (SMB) solutions for getting qualified, local leads. We are also the official partner of Frontier in Rochester to sell THE official Yellow Pages, the original 24/7/365 Search Engine.

TRANSCRIPT

Page 1: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Websites, Directories & Paid Search for the SMB

Page 2: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 3: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

CAN YOU TAKE ON MORE LEADS?

Page 4: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

WHAT ARE YOU DOING TO GET LEADS?

Page 5: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

WHAT ARE YOUR COMPETITORS DOING?

HOW ARE YOU DIFFERENTIATING YOURSELF?

Page 6: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

YOUR CUSTOMERS

ARE ONLINE…

Page 7: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

6 of 10 small business owners turn to the Inter net f i rst for information about local companies

Page 8: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

92% of Internet users have researched a product or service online, then purchased offline from a local business at least once.

Page 9: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

85% of consumers agree that the quality of a business’s website is an important factor in earning a customer’s trust

Page 10: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

U.S. Advertising Spend

U.S. Media Consumption

40% Online 8% Online

Page 11: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

WHAT WOULD YOU DO WITH MORE LEADS TO YOUR BUSINESS?

Page 12: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

For your business toremain competitive in today'seconomy it is imperative youhave a Web site to promote yourproducts and services ”

Page 13: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

NOT JUST ANY WEBSITE…

Page 14: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

you need a site that converts visitors into c u s t o m e r s …

Page 15: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Prominent Logo

Large Pictures

Social Media RSS

Email Sign-up

Call Tracking Number

Site Search

Credibility & Trust

Navigation

Page 16: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 17: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

WHAT ARE YOU DOING TO GET FOUND?

Page 18: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 19: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

The key to growth in any business is marketing where consumers are looking

Page 21: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

TRAFFIC DRIVERS

• Search Engines

• Local Search

• Online Directories

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Search

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PAID SEARCH

Budget-based, query-specific, geo-targeted ads delivered to consumers at their moment of relevance when they are ready to buy

Page 24: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

In Q3 2009, the small business search advertiser spent an average of $1,658 on search advertising.

Page 25: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

• ROI Dr i ve n • Key word Re se a rch • Pro ven St rate g ies• Inva l uabl e M a rket

In s i ght • G o o gle , Ya h o o &

B i n g

Page 26: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

LOCAL SEARCH

Connecting business and

consumers l o c a l l y

Page 27: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

65% of online searchers expect local business results to be within 20 miles of them

Page 28: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

• Maps relevant local results

• Local reviews from others build trust

• Customers choosing a business

• Comparing products and services

Page 29: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

ONLINE DIRECTORIES

The “new Yellow Pages” where people are actively searching for your business

Page 30: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 31: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
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• 40 Million users each month

• Over 1 Million Mobile Apps downloaded

• 74% of YellowPages.com Visitors contact businesses

Page 33: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

• Get a search-friendly, conversion optimized website

• Drive traffic to your site •Paid Search •Local Search •Directories

NEXT STEPS TO A SUCCESSFULWEB PRESENCE

Page 34: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

The Berry Advantage

• Understand relationship between Offline & Online Advertising

• Market Research & Proven ROI

• Build compelling, conversion-drivenwebsites

• Drive qualified leads to websites, engage customers and turn them into leads

• Make small, targeted investments profitable!

Page 35: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Online Video, SEO, Analytics & Social Media

Page 36: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

• Prominent Logo

• Navigation • Pictures • Search • Content• Contact

– Call Tracking

– Email

You have a website…

Page 37: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

ARE YOU RANKING IN THE

SEARCH ENGINES?

Page 38: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Search Engine Optimization

Heading Tags

URL Structure

Keyword Rich Content

Image ALT Tag

Page Title

Page 39: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

1. Perform Keyword Research

2. Optimize Website Metadata and Web Page Structure

3. Build Inbound Links

4. Use Web Analytics to Measure Results

5. Maintain & Update Site Regularly

Simple ways to rank on Google:

Page 40: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

You’re driving traffic to your site with Paid & Local Search…

Page 41: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

You’re getting traffic from Online Directories like YellowPages.com…

Page 42: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

You’re seeing increased leads & calculating ROI…

Page 43: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

HOW ARE YOU MEASURING SUCCESS?

Page 44: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Site Usage Overview

GOOGLE ANALYTICS - Comprehensive Analytics Dashboard Monetizes Conversions

Traffic Sources

Map Overlay

Top Content

Time on Site

Sorted by Date

Visitors

Page 45: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Questions for Analyzing Website Data

• What is my click-through-rate of ads?

• Is my value proposition clear and differentiated?

• Is my site sticky – Time on Site, etc.?

• What does my lead generation funnel look like?

• How efficient is my conversion rate of purchasers?

• What customer segments do I track and what are they?

Page 46: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

84% of Americans online watch video

…an average of 10 hours a month!

Page 47: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 48: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

“…without Video your website will not rank in the future! If you don’t have engagement objects on your website, you are just not going to rank. It will make you last among equals if you don’t have it.”

Page 49: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 50: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 51: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Web 2.0

Page 52: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 53: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 54: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 55: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 56: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Officially,

social media is “an umbrella term that defines the various activities

that integrate technology, social interaction, and the construction of words, pictures, videos and audio”

Page 57: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

social marketing is about engagingconversation, c r e a t i n g relationships and l e v e r a g i n g those relationships that ultimately results in revenue ”

Page 58: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

SIM Strategies for SMB

• Public Relations

• Customer Service

• Loyalty Building

• Collaboration

• Networking

• Thought-Leadership

• Customer Acquisition

Page 59: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

3 Steps for effective Social Media presence

1. LISTEN

2. ENGAGE

3. MEASURE

Page 60: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 61: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 62: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
Page 63: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
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LinkedIn Profile

Page 65: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads
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Page 68: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads

Measuring Social Media

•Fans, Followers, Friends•Comments, Bookmarks, Ratings •Clicks, Views, Interactions, Downloads•Buzz – Seasonality, Competitive, Category, Social Channel

Page 69: Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads