DRIVE THE CHANGE TOWARDS

POSITIVE HOSPITALITY

AccorHotels | Planet 21 - Acting for positive hospitality 2

240,000employeesIN THE WORLD

4,100Establishments

95 countriesFROM LUXURY TO ECONOMY

We have always, been guided by respect for the planet and its inhabitants . Since 2011, with

planet 21, our global sustainable development program, we helped raise awareness and

contributed to concrete initiatives in key areas of concern, and improved our performance.

To prepare the new phase of our Planet 21 for the 2016-2020 period, we completely reviewed

all our fundamentals, reassessed our environmental footprint, measured our global socio

economic footprint for the first time and questioned our guests. Using this sound

methodological approach as a basis and our ethic and corporate social responsibility charter as

a framework, new ambitions have been defined for 2020.

AccorHotelsA LONG TERM COMMITTED COMPANY

Program

Key projets

Management

3

DRIVE THE CHANGE

TOWARDS POSITIVE HOSPITALITY

WHEREVER WE ARE

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3

2

We innovate and create new

standards in our industry

We act to reduce the

impact of our activities and

create value, widely sharedHere and everywhere

with our employees, our guests, our

partners and within our local communities

AccorHotels | Planet 21 - Acting for positive hospitality

Planet 21 | 2020A NEW AND BOLDER VISION OF OUR RESPONSIBILITY

Program

Key projets

Management

4

A program structured around 4 strategic focus

AccorHotels | Planet 21 - Acting for positive hospitality

Program

Key projets

Management

5AccorHotels | Planet 21 - Acting for positive hospitality

Energy Observer

Reusingsoaps

Fight against

Food Waste

Urban Vegetable

Gardens

Focus on key

projects

Program

Key projets

Management