drive out the benefits of business improvement projects

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Enabling managers to drive out the benefits ofbusiness improvement projects

The research & its implications for business

Hedda Bird MBA, Founder Director 3COctober 2010


The Challenge

70% of business improvement projects fail to deliver expected results*

The prime reasons for failure are

Management behaviour (33%)*

Employee resistance (34%)*

For success leaders need to

• engage managers with the benefits to them of the projects (What’s In It For Me)

• focus managers on the required change to behaviour and working practice

*McKinsey & Company, Creating a performance culture 2005

Performance Management is the effective solution


The opportunity

Building an effective Performance Management solution into an improvement project will

1. provide the mechanism to drive out the benefits across the business

2. substantially increase the chances of project success

3. drive a higher rate of return


Managers need an effective Performance Management solution to deliver results.

3C creates tailored solutions to deliver results for you


The Results – managers drive significantly improved performance

Performance Improves:what was the highest performance becomes the new normal

Number of employees

Results per employee

*Patterson, West, Lawthom, Nickell IPD report 1998

Performance Management has the most significant impact on moving the performance bell curve*


It’s your managers who will drive out project benefits. Give them the critical Performance Management solutions they need.

Call us 01491 411 544 or email [email protected]

We’ve delivered results for a lot of managers from many companies including…

http://www.rbht.nhs.uk/

drive out the benefits of business improvement projects

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