Dr. Göran KattenbergSenior Consultant & Product ManagerEedo Knowledgeware

Pen-based techniques to support lifelong learning in large scale organisations

1. Context

2. Focus on individual, informal, lifelong learning

3. Applications of pen-based techniques

• Digital note-taking

• Annotation tools to promote development or assessment of visual or

conceptual discrimination

4. Concluding remarks

5. Questions

Presentation outline

• Multimodal knowledge transfer

• Large organisations

1. Context

• Individual learning

• Lifelong learning

• Informal learning• over 80% of workplace learning is informal• 10-15 hrs of informal learning/wk• up to 25% of time spent searching for job-related info

2. Lifelong, informal, individual learning

Legacy software simulation content

• Note-taking• one of most powerful techniques to enhance learning & recall

• studies of electronic note-taking show limitations of keyboard approaches

• highest effects seem to be with individual practice of note-taking

3. Applications – digital note-taking

• Pen-based technology has the potential to promote electronic note-taking by replicating affordances of traditional tools and media

• Large organizations are requiring capability around note-taking

• example: large scale government organization that applies complex rules and regulations in practice….

3. Applications – digital note-taking

Digital notetaking example

• Challenges in large-scale organizations include:• restrictions on printing• current lack of widespread availability of pen-based technology• issues with maintaining electronic content (if notes are anchored in content, and if content is revised frequently) – scalability

• Many issues to address:• search (can notes be search? how?) • deployment (what apps and mods required client and server side?)• authentication (how to ensure only authors view notes)• accessibility (how and when are notes accessible?)• interface designs (toolkit approach?)

3. Applications – digital note-taking

• Learners commonly interact with graphical content• Requirement to identify components that have certain features or match certain criteria

• Conventional approach uses hot spots to offer alternative choices

• Open source tool webtrace offers different approach to this type of interaction

• Examples for evaluation purposes include categorization of hardwood lumber and appropriate selection and proper fitting of medical apparatus

3. Applications – visual and conceptual discrimination

Apria Healthcare example

Nosemask fitting for Apnia

• Still some ways to go in terms of applications, standards, but technology is now relatively cheap, easily available

• Real potential to transform key elements of learning in organizations, through providing more authentic and fluid interactions with content

• annotation as next killer app?

4. Conclusion

Goran.kattenberg@eedo.com

5. Questions?