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Wilson, Richard J. Page 1 of 2 

RICHARD J. WILSON 

3031 North Shannon Lakes Drive Tallahassee, FL 32309-2338 (850) 443-5414 or (850) 297-0932

www.linkedin.com/in/ LeadershipPlus 

[email protected] 

EXECUTIVE SUMMARY 

Broad public and private sector professional experience improving IT and organizational

processes in governmental, non-profit, and consulting fields; Strong history of building of 

constructive relationships where clear communication and active participation result in client

satisfaction; Devoted to producing the highest quality work products.

CORE COMPETENCIES 

Project Leadership Client Relations “Plain Language” Expertise 

Process Reengineering Application Development Requirements Management

Business Analysis Joint Application Design Facilitation Quality Assurance

Skilled application of the Project Management Body of Knowledge (PMBOK), Business Process Modeling

Notation (BPMN), Business Analysis Body of Knowledge (BABOK), and the Rational Unified Process (RUP).

PROFESSIONAL EXPERIENCE 

INFINITY SOFTWARE DEVELOPMENT, INC. 2004 – Present

Analyst and consultant on numerous projects for the State of Florida, including:

Agency for W orkforce Innovation: Division of Unemployment Com pensation

Unemployment Compensation Modernization Project 

  Providing as-is and to-be process analyses, and to-be process redesign services

  Building as-is and to-be business process models

  Eliciting and documenting business rules and requirements in a use case environmentUnemployment Compensation Internet Security Analysis 

  Facilitated review and security assessment of Internet-facing web applications

  Conducted review and analysis of security parameters for web portals and related functionality

Department of Financial Services: Division of Workers Compens ation

Audit Module Redesign Project 

  Facilitated Joint Application Development sessions for CPS Audit Module with stakeholders

  Developed and maintained requirements documentation for redesigned Audit Module

  Developed training plan, help system, and user support documentation

Department of Financial Services: Division of Information Services  

Project Aspire , representing the Department of Community Affairs, the Department of Military Affairs,

and the Florida School for the Deaf and the Blind 

  Advocated for agencies during application development to replace the State’s accounting system 

  Lead for the Data Dictionary Team and the Asset Management Workshop Team

  Developed, maintained, and managed performance dashboards (ADB, AIRM)

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Department of Financial Services: Division of Funeral, Cemetery, and Con sumer Services

ALIS Integration Project 

  Developed requirements traceability processes and documentation

  Developed testing protocols and documentation

Department of Highway Safety and Motor Veh icles: Information Technology Project Managemen t Office

Fee Change Impact Analysis Project 

  Provided consulting, analysis, and facilitation services for legislatively mandated process changes

  Designed and built reporting instruments for a multi-faceted tax and fee structure

  Created document sets to guide database redesign

Department of Transportation: Roadway Design – State Utilities Office

Utility Accommodation Manual Project  

  Conducted review, analysis, and “plain language” rewrite of complex UAM engineering document 

  Developed and implemented methodologies for maintaining the integrity of the original document

  Designed and conducted quantitative and qualitative survey of UAM users state-wide

  Facilitated face-to-face and Internet meetings of stakeholders

  Prepared and delivered final product to client’s satisfaction and ahead of schedule 

Florida Department of Education: Office of Technology and Learning Systems

Staff and Student Database Redesign Project 

Voluntary Pre-Kindergarten Project 

  Facilitated Joint Application Development sessions in face-to-face and Internet meetings

  Conducted review and analysis of database design and related functionality

  Created document sets to guide database redesign

FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES  2001 - 2004

Operations Review Specialist

Florida SACWIS Project: HomeSafeNet 

  Facilitated use cases with stakeholders in face-to-face and video conference meetings

  Built and maintained requirements and change control documents with the Rational tool suite

  Analysis of pertinent federal and state laws and regulations

VARIOUS EMPLOYERS Prior to 2001

Provided multi-faceted management and professional services to a diverse clientele that included:

  Florida State Hospital

  Psychological & Counseling Consultants, Inc.

  Intra-Coastal Planning, Inc.

  The United Methodist Church

  The IBM Corporation 

EDUCATION 

Florida State University, Tallahassee, FL

PhD Candidate, ABD – Family Relations

Asbury Theological Seminary, Wilmore, KY

Master of Divinity – Pastoral Care

Georgia State University, Atlanta, GA

Bachelor of Science – Communications in Urban Life


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