Transcript
Page 1: Who Trumps How: How Growing Your Networks Can Help You Succeed

“Who” Trumps “How”: How Growing Your Networks Can

Help You

Maya Townsendwww.partneringresources.com

617.395.8396

Click on the arrow to move from slide to slide

Presentation © 2009 Partnering Resources.

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• Founder of management consulting firm Partnering Resources• Specializes in identifying the hidden web of relationships that drive organization

performance and helping leaders reach across the “white spaces” to develop solutions that stick.

• Teaches leadership, strategy, and alignment at Northeastern University and Boston University Corporate Education Center.

• Published by CIO.Com, Mass High Tech, Chief Learning Officer, and other magazines and journals

• Serves on the Editorial Review Board for OD Practitioner, the premier organization development practitioner journal in the United States.

About the Presenter, Maya Townsend

617.395.8396 ٠ [email protected] ٠ www.partneringresources.com

Presentation © 2009 Partnering Resources.

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The point

The top 20% of performers in

organizations are more likely to cultivate and

leverage their networks

Presentation © 2009 Partnering Resources.

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AGENDA

1. What is a network?2. Why are networks important?3. How do high performers use networks?

Presentation © 2009 Partnering Resources.

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What’s a network?

Networks are all about movement

Computer networks move information from location to location

Public transportation networks help people travel in cities

The circulatory system carries oxygen and carbon dioxide to and from our cells

Presentation © 2009 Partnering Resources.

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The simplest work network

You have a question

You ask Mary at the next desk

She doesn’t know the answer and calls

Sam for advice

Sam knows how to answer the

question so Mary connects you to

Sam

Problem solved!

Human networks are also all about movement: The movement of information

Presentation © 2009 Partnering Resources.

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People form networks within teams

You know Mary Mary’s well connected: she interacts frequently with four other people

You’re also connected to Ami

And Sam regularly interacts with two other people

Presentation © 2009 Partnering Resources.

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The more people, the more complex the networks become

Presentation © 2009 Partnering Resources.

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In other words…A network consists of the trusted

relationships created by

employees in order to…

– Exchange information

– Complete work

– Get advice

– Solve problems

– Socialize

Facebook and LinkedIn help you connect with people and build networks. TouchGraph and Nexus help you visualize networks.

Presentation © 2009 Maya Townsend

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WHY ARE NETWORKS IMPORTANT?

Presentation © 2009 Partnering Resources.

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When we think of work as something we do alone, we tend to forget the interconnectedness of everything we do...

and how we need others to get things done.

Presentation © 2009 Partnering Resources.

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If we want to succeed, we need to look past the organization chart…

Jane is at the individual contributor level on the org chart

Presentation © 2009 Partnering Resources.

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…to what lies beneath

Jane is at the center of this network—10 people work directly with her, as

indicated by the solid lines

Presentation © 2009 Partnering Resources.

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…to what lies beneath

What if Jane were to leave the company?

Presentation © 2009 Partnering Resources.

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…to what lies beneath

Presentation © 2009 Partnering Resources.

Without Jane, the organization fractures and

forms three silos

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HOW DO HIGH PERFORMERS USE NETWORKS?

Presentation © 2009 Partnering Resources.

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High performers are more likely to…

• Build high-quality relationships

• Invest in relationships to extend expertise, balance biases, and prevent career traps

• Position selves at key network points and leverage people around them

• Cultivate select ties with external experts

The top 20% of employees are more likely to build and maintain networks

Presentation © 2009 Partnering Resources. From Cross, Thomas, & Light, How Top Talent Uses Networks and Where Rising Stars Get Trapped

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In which area do you need to invest more attention?

A. Build high-quality relationshipsB. Invest in relationships that extend expertise,

balance biases, and prevent career trapsC. Position myself at key network points and

leverage people around me D. Cultivate select ties with external experts

Presentation © 2009 Partnering Resources.

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Considerations when building and maintaining networks• Operational networking

– Who do you need in order to get things done?

• Personal networking– Who do you need in order to

develop professionally?

• Strategic networking– Who do you need to build the future

you want?

• Qualities– Demographics– Location– Knowledge– Hubs & gatekeepers

Growing networks requires more giving than receiving!

Presentation © 2009 Partnering Resources.

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TO LEARN MORE…

Presentation © 2009 Partnering Resources.

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Maya Townsend, founder of Partnering Resources

Phone: 617.395.8396Email: [email protected]: www.partneringresources.com/resources.html

Contact

Presentation © 2009 Partnering Resources.


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