For Assistance
Email: [email protected]
Phone: 800-447-9407 or
Fax your PO to: 302-288-6884
Live Webinar on
What Did You Say - The Art of Effective Communication
Date & Time:
Sound business communication is important for any business and
employers know that if they can improve communication in their
organizations they can reap benefits including improved employee
satisfaction and increased customer satisfaction. This workshop will
focus on ensuring good business communication the following ways.
Motivating employees - how to engage your workforce through
effective communication will be discussed. Employers who take the
time to communicate with employees about their job, overall
performance, company goals and training will have a more engaged
and productive workforce. How to create a culture where information
is shared in every direction (up & down & sideways) will be
discussed.
Improved productivity - discussion will surround how to provide
employees with information and skills that they need to do their jobs
and boost productivity. Effective training geared toward developing
job skills and competencies can be delivered in a variety of ways,
from one-on-one instruction, coaching from the supervisor, group
training sessions and online training. All these methods will be
outlined in this workshop.
Better customer service - employees who understand what is
expected of them and who receive both positive and constructive
feedback about their performance will provide better service to
customers. Communication techniques to help employees
understand the expectations of their job will be reviewed.
Process and product improvement - a positive communication
environment can impact process and product improvement in many
positive ways. This workshop will discuss the importance of
managers listening to employees and encouraging ideas from their
subordinates as well as creating a culture where ideas are
encouraged and rewarded.
l Using communication to motivate
l How communication can improve productivity
l The impact of quality customer service through communication
l Improvement of process & product through communication
l How to communicate effectively
Click here to register for this webinar
l Managers
l Supervisors
l Human Resources
Wednesday, September 5,
201210:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes Instructor: Kathy Coughlin
Location: Online Price : $145.00 (for one participant)
Overview:
Areas Covered in the Session:
Who Will Benefit:
Register Now
Instructor Profile:
Kathy Coughlin is co-founder and
president of Team HR, a consulting
firm specializing in providing
solutions to organizations’ human
resources challenges. Ms. Coughlin
has over twenty-five years of human
resources management experience
and has held positions of VP Human
Resources and Director of Human
Resources for med size
organizations of 400 employees to
large organizations of over 3000
employees.
After starting her career in human
resources as a Recruiter & Trainer,
she progressed to Human Resources
Manager, Assistant Human
Resources Officer, Director of
Human Resources and VP of Human
Resources. Except for her initial
assignment, all of her positions have
been responsible for the broad
spectrum of human resource
generalist.
Ms. Coughlin provides employee and
supervisor training to large and
small businesses, the Small Business
Development Center, and is a
member of the Palm Beach
Community College Business &
Industry Training Speakers Bureau.
...more
Kathy Coughlin
Co-Founder and President,
Team HR
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Your Necessity is our Priority
It would be really nice if you can circulate this mail to all your deserving colleagues who can immensely
benefit from this program.
For more information, please contact the event coordinator. We look forward to seeing you at the webinar.
Best regards,
Event-coordinator
TrainHR
TrainHR
www.trainhr.com
1000 N West Street Suite,
1200 Wilmington DE 19801
Phone: 800-447-9407 or
Fax your PO to: 302-288-6884
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