1. Waleed's Mystery Session...

2. The investigator... http://www.wikihow.com/Solve-a-Mystery 3. Let's start! 1 - Find a mystery 2 - Grab some friends 3 - Get a detective kit 4 - Search the actual scene 4. Step 5 Wright down everything related to your case... 5. The...subject Name: Waleed Jameel Location: Dubai, UAE Characteristics: Black beard, spectacles, tie Personal Roles: Husband of talented Zeba and father of three non-stop kids Professional Role: GCA Business Manager and IT geek 6. The...subject Name: Waleed Jameel Location: Dubai, UAE Characteristics: Black beard, spectacles, tie Personal Roles: Husband of talented Zeba and father of three non-stop kids Professional Role: GCA Business Manager and IT geek 7. Clue 1: GCA GCA stands for GAC Corporate Academy Tagline: Delivering your learning strategy. GCA instituted on 2007 90% online courses and 10% workshops 8. Clue 1: GCA Utilises Moodle 7 full time stuff 15+ facilitators ~100 iterations per year 9. Clue 1: GCA GAC Corporate Academy (GCA) is theGAC Corporate Academy (GCA) is the corporate learning organisation of the GACcorporate learning organisation of the GAC Group. It operates as a semi-autonomousGroup. It operates as a semi-autonomous business unit as part of GAC Corporate Headbusiness unit as part of GAC Corporate Head Office based in Jebel Ali, Dubai, United ArabOffice based in Jebel Ali, Dubai, United Arab Emirates.Emirates. http://www.gacacademy.com 10. Clue 2: GAC GAC Global NetworkGAC Global Network Bahamas Brazil Mexico Panama Trinidad & Tobago USA Venezuela Americas Bangladesh India Pakistan Sri Lanka Indian Subcontinent Australia China Hong Kong Indonesia Japan South Korea Malaysia Philippines Singapore Taiwan Thailand Asia Pacific Abu Dhabi Bahrain Dubai Fujairah Iraq Jordan Kuwait Oman Qatar Ras Al Khaimah Saudi Arabia Sharjah Yemen Middle East Algeria Angola Benin Republic of Congo Egypt Ghana Kazakhstan Kenya Lebanon Nigeria Russia South Africa Tanzania Togo Turkmenistan Africa, Russia & Central Asia Cyprus Denmark Finland Germany Greece Ireland Netherlands Europe Norway Poland Portugal Sweden Turkey United Kingdom Ukraine http://www.gac.com 11. Clue 3: GAC culture Vision Z-Global PerformanceVision Z-Global Performance Strategic Management SystemStrategic Management System GAC TIMEGAC TIME 12. ISO AuditISO Audit What's thatWhat's that 13. Q: What's the ISO audit? 14. ISO Audit Process "The definition of an audit is: A systematic, "The definition of an audit is: A systematic, independent and documented process for independent and documented process for obtaining audit evidence and evaluating it obtaining audit evidence and evaluating it objectively to determine the extent to which audit objectively to determine the extent to which audit criteria are fulfilled".(ISO 9000:2005) criteria are fulfilled".(ISO 9000:2005) 15. Q: And what has GCA to do with ISO Audit? 16. ISO Audit and GCA... 17. Q: Why measurement is so important to GCA? 18. The Importance of Measurement... MeasureMeasureMeasureMeasure ManageManageManageManage ImproveImproveImproveImprove 19. Q: How You Measure things in GCA? 20. Measuring tools... 21. Measuring tools... 22. Q: How Did the ISO go? 23. GAC Corporate AcademyGAC Corporate Academy ISO 29990ISO 29990 Certified OrganisationCertified Organisation 24. Any questions?