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AGARBATTI BUSINESS
Sustainable Livelihood & Community Development
Bengaluru, December 2011
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ITC - Corporate Social Responsibility
ITC believes that an effective growth strategy for
our nation must address the needs of rural India,
home to 75% of our people
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ITCCountry Before Corporation
Livelihood to over 5 Mn people
Globally recognised e-Choupal initiative
Choupal Saagar -Rural hypermarts
Social and farm forestry ->1,19,000 hectares
Carbon, Water and Waste recycling Positive
Created sustainable livelihoods for 39,000 rural women
Supplementary education provided to over 2,80,000children
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Publications
Reporting Application Level A+
The highest level
Eight CDM Projects already
registered
First Forestry CDM Project in India& 2nd in the world
ITCs Sustainability Report
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Connectivity through Lead Farmer
6500 e-Choupals cover around 40,000 villages benefiting 4 million
farmers
Customised Extension Services
Weather Information
Price Discovery
Market Access at Farm Gate
ITCs e-Choupal Solution
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ITC Businesses
FMCG
,
Paper &
PackagingHotels
Agri
Business
Information
Technology
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FMCG Incense Sticks & Safety Matches
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Agarbatti Industry Overview
Hand crafted by cottage industries and NGOs in India
India Market Size- T/O of Rs 3345 Cr - 105 Bn sticks
Bamboo : 40,000 mts/annum
Rawbatti : 70,000 mts/annum
Growing at 15% p.a
Exports- Rs 325 Cr
Use of Incense
IndiaWorship
Overseas - Ambience creation
- Aroma Therapy
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Highly Fragmented Industry
MARKET PRODUCTS
Highly Fragmented
200 players with
400 brands
Industry dominated
by Local Players
Top five players
account for 50% of
represented industry
Top five pack /
price combinations
account for only
25%of the industry
Large number of
fragrances are
marketed
Agarbatti Industry
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Mangaldeep was launched in 2004 and currently is the No. 2
National brand in the country
Monthly sales of over 500 Mn sticks
Mangaldeep has 35 SKUs at various price points
The business provides livelihood to over 10,000 people
The business partners with 17 small and medium enterprisesto bring out the best of their entrepreneurial skills and facilitatein raising their process and quality standards
About ITCsAgarbatti Business
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Delivering on Triple Bottom Line
Economic
Mangaldeep-No 2 Brand
Impressive Growth
Depth in Distribution
Brand Building
Environmental Livelihood for > 10,000 people
Exemption- Excise Duty & VAT
6/17- ISO-9000 certified Vendors
Social
Training programs Munger, Agartala, TN, Karnataka, AP
MOU with Ministry of Govt ofOrissa,Tripura etc
Case Study:
ITC Limited and the
Agarbatti Industry
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IFAT-International Fair Trade Association, Head quartered in
Netherlands
Network of organisations that work to improve the livelihoods and
well-being of disadvantaged producers
Members-Producers, co-operatives or associations, exporters,
importers, retailers
Cottage Industries-Pondicherry-Recieved membership
approval
Great Advantage for Exports to US and Europe
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NGOs
SSIs
Charcoal
Raw Batti
rolling
Jiggat
Perfuming
Packaging
Bamboo
Marketing &
DistributionITC Ltd
ITC Incense Business Value Chain
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IT Enabled Quality Statistics
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Vendor
locations
Data By E Mail to centralized location
1. Process control data
2. Absorption of Fragrance
3. Physical attributes data
4. Finished goods clearance data
Data Analysis17
Vendor
locations
Feedback report to the vendor
1. Process Capability
2. Likely defects above and below specs
3. Six Sigma metrics for all parameters combined
4. Warning messages & Corrective actions
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Marketing Approach
Developing brand preference
Superior fragrance experience (Conforms to IFRA norms)
Consistently superior product experience
Inputs for Priority Markets Attractive & differentiated packaging
Consumer Promos
Brand Health Tracking & Research
A superior fragrance development and selection procedure
1. Leveraging existing Nation wide distribution of ITC
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Marketing Initiatives
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Marketing Initiatives
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Blessings
From
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ITCs Strengths
Nation-wide distribution
2 million
outlets
Brand building- Indias two largest
brands
Supply chain management and training
module
Extensive R&D for product
development.
Meeting Consumer needs through
Research
Agartala
Pondicherry
Chandigarh
CoimbatoreKrishnagiri
Bangalore
New Delhi
Kolkata
Hyderabad
Munger
17 Distributed Manufacturing Locations
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NGOs - Strengths
Understanding the social milieu in rural India
Ability to interact with rural women and win
their trust
Wide reach into Indiasrural heartland
Managerial skills to implement and monitor a
commercial project
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Synergies Combine
ITC NGO
Brand Building
Quality
Reach
Sales
Employment
"Small Opportunities are Often theBeginning of Great Enterprises."
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Raw Incense NGOBased Supply Chain
ITC Ltd /
VendorsNGO
Womenin
Different
Villages
Spread
over and
of morethan 100
Sq. Km
Order Raw Material
Supply
Finished Goods Brought
Back
Supplies
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Hand Rolling Process
Agarbatti Manufacturing Process
http://localhost/var/www/apps/conversion/tmp/scratch_1/RB%20Hand%20Rolling%20Process.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_1/RB%20Hand%20Rolling%20Process.wmv -
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ASHA
Assistance in Social Habilitation through Agarbatti
Start up support provided by ITC Training to workers
Use of IT infrastructure to monitor the progress
Prices bench marked to competition-No subsidies
Over 3000 women trained in rolling of incense sticks
Initiatives by NGOs-SEWA,AOL,ORMAS etc
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Operation Harvest
Bamboo is a integral part of the Incense Stick
Indias bamboo growing regions are segregated from the rest of the country
because of lack of infrastructure and extreme poverty
ITC is working with Forest Dept. in South India and North East in a unique
sourcing programme
ITC facilitates in training the tribals to produce bamboo sticks for incense
Helps move the tribals up the value chain Guaranteed buyer and payments
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MOU Signing with Govt of Orissa
Rolling of Incense sticksacross Orissa
Availablity of Bamboosticks
Impart training andFacilitate procurement ofraw incense
Rural employmentopportunity to 3000women
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ISO-9001-2000
Agartala
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Endorsements
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The Context and Agenda Identify a Product that has Mass Consumption
Develop /Involve NGOs & SHGs for manufacture
Seek assistance from Govt/Agencies
Provide inputs to produce Quality Goods
Scaling up Plans to be defined clearly
Tie up with a corporate for Marketing/Distribution
Review Progress periodically
Transforming Lives and Landscapes Ensuring a Sustainable Future
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Transforming Lives and Landscapes Ensuring a Sustainable Future
http://c/Documents%20and%20Settings/91160/Backup-NZ-05012010/Nazeeb%20Arif/ppt/CESD%20Lonavala/Training/91160/My%20Documents/Nazeeb%20Arif/Chairman/Zurich/Lets%20put%20India%20first%20TVC.mpg -
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http://localhost/var/www/apps/conversion/tmp/scratch_1/mangaldeep%20frag%20of%20tem%20hindi%2030sec.mpg