UX in the Enterprise

http://flickr.com/photos/jesuspower

Challenges in an Enterprise

Traditional

vs

Different

A lone voice in the crowd

Multi-disciplinevs

Role Driven

Usability teams brought in too late

Function

vs

Emotion

Cost

vs

Benefit

Task driven development vs Goal driven

Freedom

vs

Legacy Constraints

How we are improving things

A team dedicated to usability

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Regular Usability reviews throughout all projects

Running monthly master classes and workshops

Help!

UXCampLondon@colmbritton@mattlucht