COMMUNICATION SKILLSUse of Five W’s

PURPOSE OF FIVE W’S:-

Starting point of Interview. Solving any Mysteries. Learning the Digital Equipment’s(Physical

Content). Learning the usages of different

software’s(Non-Physical Content). Identifying the different problems of social

life. Writing the Poetry, Stories etc.

TYPES OF FIVE W’S:-

Why When Where What Who

WHY?

It defines the asking for the reasons. Asking any Explanation for the answer.

For Example:- Asking the use of other options of MS Word Asking the for the reasons of not using other

company’s software.

Some Technical Questions of Why? Why would they use a different feature? Why might this feature fail to work?

WHEN?

It defines the your requirement at specific time “When” answers provide an indication of

sequence

For Example:- When we will require this feature in MS Word? When to use the MS Word

Some Technical Questions of When? When will the user be ready to do the step? When will users have the necessary knowledge

to complete a step?

WHERE?

It defines the place or position

For Example:- Where to use this electronic Device? Where to insert this dvd in computer?

Some Technical Questions of Where? Where is the product not applicable and what

can users doing in that situation? Where does the context limit the use of a

feature?

WHO?

I resembles to specific person or personality Finding the responsible of the loss

For Example:- Who is the owner of this software? Who invented this Bluetooth device?

Some Technical Questions of Who? Who will use the product or function? Who else will be affected when they use a

function or perform a task?

WHAT?

It explains the characteristics of the object It also resembles to asking of certain loss?

For Example:- What is the purpose of this software? What is the specification to the this tablet?

Some Technical Questions of What? What can we not do with a given feature? What features are available?