Too Many Hats?

Life in Educational Technology SupportTIES Conference 2011 – Monday December 12, 2011

Marc Johnson, ECMECCJon Larson, ECMECC

Technology Planning

Network Design Engineer

Hardware/Software Research

Cable/Wire & Network Installation

Cable/Wire & Network Installation

Cable/Wire & Network Installation

Software Installation

Computer/Device Imaging

Attend Training

Conduct Large Group Training

1-1 Training

“Geek Squad” to the Rescue

Software Expert

Network/Hardware/Software Maintenance

Backup & Data Recovery

Inventory

Data Manager

Computer Repair

Audio/Visual Repair

If it has a plug, battery and/or blinking lights repair

Anti-Virus / Malware

Computer Forensics (Detective)

Video Surveillance

Police – Investigator – CIASecret Service – Big Brother

AdministriviaMeetings, Meetings, Meetings

AdministriviaE-rate / Grants / Paperwork

AdministriviaTesting

AdministriviaContent Filter Manager

AdministriviaBudgeting / Finances

Phone Systems

Clocks / Bells

Paging / Intercom Systems

H/VAC

SecurityDoor Locks, Key Cards, Etc.

Instructional Technology Expert

Videographer / Converter

Cartographer

Recycling Engineer

What Did We Miss?

CopingRum?

CopingColleagues

MEMO – http://www.memoweb.org Meet your media professionals and

instructional personnel

KIC – Key Instructional Contacts - TIES http://www.informns.k12.mn.us/key_instructional_contact_kic_meetings.html

METN – http://www.metn.k12.mn.us (regional organizations)

Attend conferences and professional development

CopingSocial Networks

Message boards

Twitter

Blogs

Facebook – Google+

Be connected and participate so you aren’t isolated

CopingCommunication

Talk to people whose “responsibilities” some of these jobs really belong to – or should

Administrators – Listen (Educate them)

Staff – including media and instructional technology

Technology committee

Just say “No”

CopingBe involved in your “community”

Attend staff functions

Eat with the staff

Work with students in academics and activities

Start a student “Geek Squad”

CopingPriorities and Allies

Learn what is important to the students, staff and administration and set priorities to fit.

Engage vendors – how can they help?

Use 3rd party personnel

CopingThe Alternative

Run screaming from the building

Take a bat, hammer, or other blunt object to the hardware

Cry

Internalize

Quit

What Else Helps You Cope?

Wrap-upIt’s a tough job

Wrap-upIt’s an important job

Wrap-upIt’s about the kids

Wrap-upIt’s about the kids