Download - Think place's dr nina terrey leading on the edge of innovation

© 2013 ThinkPlace

Leading on the edge of innovation

Dr Nina Terrey

[email protected]

Partner, ThinkPlace www.thinkplace.com.au

Adjunct Associate Professor, Australia and New Zealand School of Government Institute of Governance www.anzsig.gov.au

mailto:[email protected]

http://www.thinkplace.com.au/

http://www.anzsig.gov.au/

© 2013 ThinkPlace

Are you satisfied with the pace and level of innovation

in your organisation?

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© 2013 ThinkPlace

Are you aware of, have you heard of“design thinking”?

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Design Thinking

>Innovation >

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1Part

What is happening around us?

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1 2Part


Part

So what?

What role can design

thinking play?

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1 2 3Part


Part

So what?

What role can design

thinking play?

Part

How can design

thinking drive

innovation?

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1

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• Increased connectivity• Connect, access services, communicate

Virtually here

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Forever young

• Ageing population = wealth of skills, knowledge, wisdom• Savings and retirement gap

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Great expectations

• Increasing demands for experiences• Rising importance of moral and ethical dimensions

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Capacity to give

• Flattening of donation levels, and donors focus on fewer• Tension for individuals’ own financial needs and working

in the sector

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Large and diverse

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NFPsector

Culture and recreation

Education and research

Health

Social Services

Environment

Development and Housing

Law, Advocacy and Politics

Philanthropic Intermediaries

and voluntarism promotion

International

Religion

Business and Professional

Associations and Unions

Other

Media and Comms

Visual Arts

Architecture

Ceramic art

Performing ArtsHistorical,

literary &humanistic

societies

Museums

Zoos and Aquariums

Sport

Recreation and social clubs

Service cubs

Elementary, primary and secondary

school

Higher education

Vocational/Technical schools

Adult/continuing education

Medical research

Science and Technology

Social sciencespolicy studies

Hospitals and

rehab

Nursing Homes

Mental Health and crisis

intervention

Other health services

Child welfareservices and

day care

Youth services and welfare

Family Services

Services for the handicapped

Services for the elderly

Self-help & other

personal services

Disaster/emergency prevention & control

Temporary shelters

Refugee services

Income support &

maintenance

Material assistance

Pollution abatement & control

Natural resources

conservation

Environmental beautification

Animal protection

and welfare

Veterinary services

Community & neighbourhood organisations

Economic development

Social development

Housing associations& assistanceJob

Training programs

Vocational counselling & guidance

Vocational rehab

Advocacy organisations

Civil rights

associations

Ethnic associations

Civic associations

Legal services

Crime prevention

& public policy

Rehab of offenders

Victim supportConsumer protection

associations Political parties &

organisations

Grant-making foundationsVolunteerism

Promotion & support

Fundraising organisations

Exchange/ Friendship/

cultural programs

DevelopmentAssistance associations

Internationaldisaster relief

International human

rights and peace

Congregations incl. churchessynagoguesmosques etc

Associations

BusinessAssociations Professional

associations

Labour Unions

Coop schemes

Manufacturers

Wholesalers

Retailers

Cemetery operators

Source: International Classification of Non-Profit Organisations © 2013 ThinkPlace

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Mission driven workforce

• Young people and second career people seek meaningful work

• Growth in social entrepreneurship© 2013 ThinkPlace

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Complex regulatory environments

• Increased attention to improve governance• Stimulate social innovation

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So what?

2

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There are no mass formulas

© 2013 ThinkPlace Source: Roger Martin, Design of Business (2011)

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Design Thinking

navigates the “mystery”

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Taking a growth mindset

Source: Jeanne Liedtka, Darden School of Business A new Leadership Mindset (2011)

FROM TO

Fear Accept

Avoid Seek

Narrow Broad

UNCERTAINTY

NEW EXPERIENCES

REPERTOIRE

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Innovation mindset

Appetite for

change

Appetite for collaborative innovation

Source: Derived Leadbeater referenced http://www.educationfutures.com/2012/05/17/basti-hirsch-rethink-purposive-uses-of-technologies-in-schools/ © 2013 ThinkPlace

http://www.educationfutures.com/2012/05/17/basti-hirsch-rethink-purposive-uses-of-technologies-in-schools/

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Innovation mindset

Appetite for

change

Disruptive

Sustainable

Within your organisation

Extend to users, partners, others




© 2013 ThinkPlace

Innovation mindset

Appetite for

change

Disruptive

REINVENT TRANSFORM

Sustainable

IMPROVE SUPPLEMENT

Within your organisation

Extend to users, partners, others




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Regardless of your innovation mindset

and need…

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Regardless of your innovation mindset

and need, design thinking can help you get

there.

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Design thinking is a set of behaviours

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CLEAR INTENT

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HUMAN CENTRED

CLEAR INTENT

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HUMAN CENTRED

EXPLORE

CLEAR INTENT

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© 2013 ThinkPlace

HUMAN CENTRED

EXPLORE INNOVATE

CLEAR INTENT

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© 2013 ThinkPlace

HUMAN CENTRED

EXPLORE INNOVATE

EVALUATE

CLEAR INTENT

DISCIPLINED & FLEXIBLE PROCESS

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© 2013 ThinkPlace

HUMAN CENTRED

EXPLORE INNOVATE

EVALUATE

CLEAR INTENT


EARLY VISUALISATION

& PROTOTYPING© 2013 ThinkPlace

© 2013 ThinkPlace

HUMAN CENTRED

EXPLORE INNOVATE

EVALUATE

CLEAR INTENT


DESIGN THE WHOLE SYSTEM

EARLY VISUALISATION

& PROTOTYPING© 2013 ThinkPlace

© 2013 ThinkPlace

Apply design thinking to your strategy and business model because it is allows you to be relevant and responsive to a turbulent environment.

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© 2013 ThinkPlace Source: DMI Academic conference proceedings 2012

Telecom Foundation in the Netherlands

“How to design a new service proposition with a profitable business model targeting hearing impaired people?”

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Apply design thinking to your products and services and reframe the issues and create possibilities for innovation.

© 2013 ThinkPlace

© 2013 ThinkPlace

Listening to Families

“How to improve responses for families that cannot, or choose not to, access the support they require to meet their full range of needs?”

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© 2013 ThinkPlace Source: Danish Design School

Danish Waste Management

“How can citizens be actively engaged in waste reduction from incineration to recycling?”

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http://chokobar.wordpress.com/2009/09/11/rehearsing-the-future/



© 2013 ThinkPlace

HUMAN CENTRED

EXPLORE INNOVATE

EVALUATE

CLEAR INTENT


EARLY VISUALISATION

& PROTOTYPING

DESIGN THE WHOLE SYSTEM

© 2013 ThinkPlace

Download - Think place's dr nina terrey leading on the edge of innovation

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