Download - The ITIL V3 Intermediate Capability Complete Certification Kit - Second Edition 1 Why bother paying extra money for all the bells and whistles that you're

The ITIL V3 Intermediate Capability Complete Certification Kit - Second Edition

1 Why bother paying extra money for all the bells and whistles that you're

never going to use. Get the certification that you need while

training a during time that suits you.

https://store.theartofservice.com/itil-v3-planning-protection-and-optimization-ppo-full-certification-online-learning-incl-study-book-course-the-itil-v3-intermediate-capability-complete-certification-kit.html


1 We offer a fully accredited, self-

managed eLearning



1 that provides you with all the relevant knowledge you need to pass

your Planning, Protection & Optimization exam and gain your

certification. Your trainer is on standby via the forum, with response

times up to 24 hours.



1 The basic $595 certification kit

contains:



1 Unlimited access to study

guide/textbook eBook



1 45 Days access to online material, including:



1 iPad/iPhone compatible, instructor-led presentations,

watchable at your convenience



1 Exercises & sample exams, designed to reinforce

knowledge and prepare you for the exam



1 Access to support forum - with trainer on standby

(expected response time up to 24 hours)



1 *Consider upgrading to receive advanced trainer support for

an extra $100.



1 Find out more about it here.



1 *Didn't pass your exam on the first go? No problem. If you've got exam insurance we'll cover the cost of your

resit. Read the



1 terms and conditions here



1 Course Description:



1 This online learning course immerses learners in the practical aspects of

the ITIL Service Lifecycle and processes associated with the

Planning, Protection and Optimization of services and service

delivery.



1 The main focus of this course is on the PPO process activities and

supporting methods and approaches to executing these processes in a

practical, hands-on learning environment.



1 This training is intended to enable the holders of the certificate to apply the practices in Planning, Protection

and Optimization of the Service Management Lifecycle.



1 This course uses an engaging, interactive and flexible online approach to learning the core

disciplines of the ITIL best practice and positions the student to

successfully complete the associated exam: the Intermediate Level

Certificate Planning, Protection and Optimization.



1 The Planning, Protection & Optimization Capability

course will be of interest to:



1 Individuals who have their ITIL v3/2011 Foundation Certificate (or

the ITIL v2 Foundation + v3 Foundation Bridge certificate) who want to purse the intermediate and advanced level ITIL certifications.



1 Individuals who require a deeper understanding of the Service Design

stage of the Service Lifecycle and how activities in this Lifecycle stage may be implemented to enhance the

quality of IT service management within an organization



1 Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite

modules



1 Individuals seeking progress towards the ITIL Master in IT

Service Management for which the ITIL Expert is a

prerequisite



1 A typical role includes (but is not restricted to): Capacity Managers ,

Availability Managers, Change Managers, Security Administrators, Applications

Support, IT Operations Managers, Network Support, Business Continuity Managers, Security Manager and ITSM trainers involved in the management,

coordination and integration of strategy activities within the Service Lifecycle.



1 Which ITIL topics are covered in this course?



1 The PPO Certificate covers the following

ITIL processes:



1 Demand Management



1 Capacity Management



1 Availability Management



1 IT Service Continuity Management



1 Information Security Management



1 Planning & Implementation



1 Learning Objectives:



1 At the end of this course, the learner will gain competencies in:



1 Plan key activities for the Planning, Protection and

Optimization processes in the context of the Service

Lifecycle



1 Attain operational excellence by using the Planning,

Protection and Optimization processes, activities and

functions



1 Measure the success of Planning, Protection and

Optimization by applying key metrics



1 Utilize capacity and availability management to realize successful

Service Design



1 Ensure that services are fit-for-purpose and fit-for-use



1 Identifying and mitigating risks



1 Apply Continual Service

Improvement



1 Pre-requisites:



1 Hold an ITIL v3/2011 Foundation Certificate or ITIL

v2 Foundation + v3 Foundation Bridge Certificate



1 There is no minimum requirement but a basic IT literacy and around 2 years

IT experience are highly desirable



1 It is highly recommended that you read the Planning, Protection and Optimization

book prior to commencement of this

program.



1 Contact Hours



1 The recommended minimum contact

hours for the eLearning course is

21.https://store.theartofservice.com/itil-v3-planning-protection-and-optimization-ppo-full-certification-online-learning-incl-study-book-course-the-itil-v3-intermediate-capability-complete-certification-kit.html


1 The program combines short presentations supported by accredited

trainer audio. There are also quizzes and exercises (marking scheme provided) to

ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions and a mock examination help

to prepare for the multiple-choice examination.



1 This program is an eLearning Program, your access details to the elearning course are

in the book.



1 Program Materials:



1 - Access to presentations with trainer audio



1 - The Art of Service Planning, Protection and Optimization

Book



1 - Exercises + Answers



1 - Mock Exam questions



1 About the Examination:



1 Evidence of ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3

Foundation Bridge Certificate and completion of the PPO Capability

course from an Accredited Training Provider is required to sit the exam



1 It is recommended that students should complete at least 21 hours of

personal study by reviewing the syllabus and the PPO book in

preparation for the examination.



1 The syllabus can be downloaded from:



1 http://www.itil-officialsite.com/Qualifications/

ITILQualificationLevels/PlanningProtectionandOptimi

zation.aspx



1 The exam is a closed book exam with eight (8) multiple

choice, scenario-based, gradient scored questions.



1 Exam duration is a maximum 90 minutes for all candidates in their respective language (candidates

sitting the examination in a language other than their first language have a

maximum of 120 minutes and are allowed to use a dictionary)



1 Each question will have 4 possible answer options, one of which is worth 5 marks, one

which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and

achieves no marks.



1 Pass score is 28/40 or 70%



1 Distinction pass score is under consideration



1 Upon successful passing of the ITIL 2011 PPO Capability

exam, the student will be recognized with 4 credits in the ITIL qualification scheme



1 Project Management Institute

Professional Development Units

(PDUs) = 21https://store.theartofservice.com/itil-v3-planning-protection-and-optimization-ppo-full-certification-online-learning-incl-study-book-course-the-itil-v3-intermediate-capability-complete-certification-kit.html


1 ITIL is a registered trade mark of AXELOS Limited


For More Information, Visit:

• https://store.theartofservice.com/itil-v3-planning-protection-and-optimization-ppo-full-certification-online-learning-incl-study-book-course-the-itil-v3-intermediate-capability-complete-certification-kit.html

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Download - The ITIL V3 Intermediate Capability Complete Certification Kit - Second Edition 1 Why bother paying extra money for all the bells and whistles that you're

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