Download - Symantec Enterprise Vault Mailbox Continuity.cloud Presentation 1 Symantec Enterprise Vault Mailbox Continuity.cloud Service Overview Paul Maple - Redefine

Symantec Enterprise Vault Mailbox Continuity.cloud Presentation

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Symantec Enterprise Vault Mailbox Continuity.cloud

Service Overview

Paul Maple - Redefine IT [email protected] Tel:0203 327 1517

Why email must operate 24/7

74% Of all communication sent by a typical user is sent through email

Business Critical

30%Of organizations experience monthly email outages lasting at 30 min or more

Downtime = Lost Revenue and

Productivity

Sources:Osterman Research, Why Email Must Operate 24/7 and How to Make This Happen, 2009, Michael D. Osterman, Osterman Research, April 2009

68% Email Volume IncreasingProjected growth in corporate email traffic between 2008 and 2012


The impact of an email outage

.

ProductivityInternal staff and mobile

workers unable to perform role

Increased risk of data leakage if using personal

email

Security

Tangible CostsLost revenue or fines

incurred

Intangible costsBusiness relationships

Lengthy downtime may cause data loss

Data Loss

CommunicationLoss of communication with other offices – no access to meetings or

contacts


Common approaches to email availability

Hig

h C

ost

$$$

Lo

w C

ost

$

Minutes 12 Hrs 24 Hrs 48 Hrs 72 Hrs

Email Continuity

Clustering

Replication

Tape


Hosted Service advantages

Low Total Cost of Ownership• No dedicated staffing required• Predictable operating costs

Quick, Low Risk Deployment• Implement in a day

Protect against on-premise disasters• When something happens to your physical facilities email

continuity will be activated automatically

Service Level Agreement• 99.9% service uptime

Secure and Efficient• Email is encrypted in transit via TLS

EV Mailbox Continuity.cloud

Standby email system in the cloud for planned or unplanned outages


Feature Benefit

No hardware or software required

The service is quick and easy to set up with no mandatory onsite technology to deploy, maintain or upgrade

Standby service with up to 90 days of historical email

During an email outage users can not only receive and send new email, but also have access to up to 90 days of historical email

Automatic service activation and deactivation

When an unplanned outage happens, the IT department can concentrate on resolving the problem knowing the service will deploy automatically and restore emails to the primary email server(s) once they are back online

User friendly interface When in continuity mode, the service has an intuitive look and feel so time and resources spent training end users are minimized

Compatible with other Symantec.cloud email services

Use EV Mailbox Continuity.cloud in conjunction with other Symantec.cloud service offerings such as archiving, encryption, and email security for a comprehensive hosted email management solution

Support Global 24/7 support in included with our service offerings and delivered by SaaS specialists

EV Mailbox Continuity.cloudKey features & benefits

6Symantec Enterprise Vault Mailbox Continuity.cloud Presentation

Continuity email flow – Email server available


User experience – Email server available


• When the mail server is available, users access their email as normal

• Outlook contains an Email Continuity folder deployed by the Administrator

• 90 days of historical email is maintained in the Email Continuity folder

Continuity email flow – Email server not available


User experience – Email server not available


• Users click on the Email Continuity folder to access the continuity service mailbox

• During an outage, users receive new email and can send, reply and forward mail

• Easy to use search facility and access to up to 90 days of historical email

Continuity email flow – recovery mode

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EV Mailbox Continuity.cloud - Administrator view

Hosted Email Continuity L Client Presentation

• Administrators can decide whether users have the ability to send, reply and forward whilst in continuity mode

• At a glance view of which domains have Email Continuity active

• Statistics on how many emails were sent, replied and forwarded during continuity mode

Summary

• Simple solution with no onsite hardware or mandatory software to deploy or manage

• Standby service with 90 days of historical email, including external and internal mail

• Activates and deactivates automatically • Intuitive user interface with advanced search capabilities,

send/reply/forward, mail formatting• Access from Microsoft Outlook, Web portal or mobile devices

including Blackberry (with optional client) • Can be bought stand alone or in conjunction with other email security

and management services from Symantec.cloud• 24x7x365 support provided by a hosted services global leader

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Next steps• Schedule a service demonstration

• Request a quote

• Request a free trial

• Visit www.symanteccloud.com for additional Information


Thank you!

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

Thank you!

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Paul [email protected] IT Ltd Tel:0203 327 1517


Additional Slides


Symantec MessageLabs Email Continuity.cloud

Key Features:

• No hardware or software required

• Standby service with up to 90 days of historical email

• Automatic service activation and deactivation

• User friendly interface

• Integrated with other Symantec Hosted Service offerings

• 24x7 support, maintenance and upgrades included with subscription


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1: Ordering • Complete

provisioning form & submit the order

• Service activated & welcome email sent

2: User setup• Use CloudLink

to import AD user lists & schedule automatic sync of new users

3: Firewall• Open firewall

to Symantec.cloud data centre IPs

4: Configure• Create

journaling contact, create SMTP connector, configure TLS and activate journaling

5: Failover• Configure/

check failover route in ClientNet (Email Continuity service only)

6: Test• Log-in to the

interface to search and recover archived email

7: Deploy• Roll out

Microsoft Outlook/OWA archive folder to all users

Approx. 3 hours


Archiving and Continuity Service Deployment process

BlackBerry integration

SMS/Pin-to-Pin/Call Log Archiving Access your whole email archive

Consistent user experience

Thick Client Unlimited Mailbox Quick Search

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Download - Symantec Enterprise Vault Mailbox Continuity.cloud Presentation 1 Symantec Enterprise Vault Mailbox Continuity.cloud Service Overview Paul Maple - Redefine

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