Transcript
Page 1: Summer '15: User Provisioning for Connected Apps

User Provisioning for Connected AppsMay 14, 2015

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#forcewebinar

Speakers

Vikas JainProduct Management Director

@vikasjaintweet

Pat PattersonDeveloper Evangelist Architect@metadaddy

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Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

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Go Social!

Salesforce Developers

+Salesforce Developers

Salesforce Developers

Salesforce Developers The video will be posted to YouTube & the webinar recappage (same URL as registration).

This webinar is being recorded!

@salesforcedevs / #forcewebinar

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▪ Don’t wait until the end to ask your question! – Technical support will answer questions starting now.

▪ Respect Q&A etiquette– Please don’t repeat questions. The support team is

working their way down the queue.

▪ Stick around for live Q&A at the end– Speakers will tackle more questions at the end, time-

allowing.

▪ Head to Success Community– More questions? Visit the Success - Salesforce Identity

group

Have Questions?

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Agenda

1. What is User Provisioning?

2. Benefits

3. Demo

4. How does it work?

5. Standards

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User Provisioning – Managing the User Lifecycle

Create, Update,

Delete Users

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Managing Users in Multiple Salesforce orgs

Create, Update,

Delete Users

Org1

Org2

Org3

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Works with Other User Repositories Too

Create, Update, Delete Users

ActiveDirectory

On Premise

HRApp

Salesforce Identity Connect

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Benefits

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Benefits for Employee Use Cases

Security

Audit & Compliance

IT Productivity

User Termination

Who has access to what?

Automated account creation & deletion

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Benefits for Customer and Partner Use Cases

User Onboarding

Keep User Info in Sync

Self Service

Provision user intomultiple web properties

Update email change across all apps

Access requestwith Approvals

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Benefits for ISV Use Cases

Faster Setup

SSO User Linking

Package It!

Onboard users and grant licenses

Setup Federation Identifier with External UserId

Add User Provisioning to your package

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Demo

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How Does It Work?

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User Provisioning Standard Objects

• Operation• UserId• State• ApprovalStatu

s• …

UserProvisioningRequest (UPR)

• UserProvisioningRequestId

• Status• Details• …

UserProvisioningLog

• SalesforceUserId

• ExternalUserId• LinkState• …

UserProvAccount

• SalesforceUserId

• ExternalUserId• LinkState• …

UserProvAccountStaging

Temp object used during collection

User as listed in 3rd party system

Main Object

Audit & Debugging

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Runtime Flow Diagram

Users

Profile

Perm. Sets

API

Create, update, delete

Assign, unassign

Assign, unassign

Code

UPRUser

Provisioning Platform

Flow

Events

Connector

3rd party app

* UPR = UserProvisioningRequest

API

Process UPR

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Create Apex PluginsExtend UserProvisioningPlugin class

global class GoogleCollectUsersPlugin extends UserProvisioning.UserProvisioningPlugin {

global override Process.PluginDescribeResult buildDescribeCall() {

...

}

global override Process.PluginResult invoke( Process.PluginRequest request) {

... }}

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Create a Flow of Type User Provisioning Flow

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Standards

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Simple Cloud Identity Management

http://www.simplecloud.info/

SCIM 1.0 released in 2011

SCIM 1.1 released in 2012

IETF working on SCIM 2.0

System for Cross-domain Identity Management

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SCIM Use Cases

Provision and de-provision user accounts

Update attributes on user accounts

Synchronize accounts across services

Manage group membership

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SCIM Basics

Application-level, REST protocol

OAuth recommended for authentication/authorization

Create, modify, retrieve, discover users and groups

Common user schema

Extensible

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SCIM Schema

Core schema– name, userName, emails etc

Enterprise extension– employeeNumber, department, manager etc

Salesforce Org extension– urn:salesforce:schemas:extension:18CHARORGID

– Custom fields

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SCIM in Action

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SCIM Implementations

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Q & A

Vikas JainProduct Management Director

@vikasjaintweet

Pat PattersonDeveloper Evangelist Architect@metadaddy

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Thank You


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