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CORPORATE CASE STUDY IN
ORGANIZATIONAL BEHAVIOR
Leader: Villanueva,Alein
Members:
Consulta,Angelica
Dionisio, Jude
Espiritu, Keziah
Han, Maria
Villaroman,
Katrina
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BRIEF
BACKGROUND OF
THE ORGANIZATION
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San Miguel Yamamura Packaging
Corporation is a business engaged in
providing total packaging solution. It provides
an extensive range of packaging solutions tothe leading food, pharmaceutical, chemical
and personal care manufacturers in the
Philippines as well as United States, Europe,Japan, and Australia among other foreign
markets.
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They provide the following:
Services
Graphics Designing Packaging Research and Development
Creative Solutions
Leasing Operations
Trading Contract Packaging and Distributorship
Other Logistical Solutions
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Products
Glass
Plastics
Metal
Flexibles
PET
Molds
Paper
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PROFILE OF THE
INTERVIEWEES
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CECILIA A. EUSEBIO
Position: AVP &
Manager, Treasury
Services
Length of stay at
SMYC: 34 years
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RITO BIMBO L. BALIUAG
Name: Rito Bimbo L.
Baliuag
Position: Manager for
Finance
Length of stay at SMYC:
17 years
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CATHY S. GALURA
Position: Manager
Length of stay at
SMYC: 10 years
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PURPOSE AND SCOPE OF THE STUDY
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To evaluate and understand the profile,
structure and corporate values of this entity
and how they manage to operate viably
under the more competitive andsophisticated business environment
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Analysis of the companys corporate culture
to better appreciate the business philosophy
that serves as its governing foundation in
operations
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To establish with clear business sense, the
organizational habits and behavior of one
successful corporation and how this
institutional practices have transformed thiscompany into its formidable and reputable
state in the industry
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RESULTS AND DISCUSSION
The researchers obtained the primary data that wasdirectly gathered from San Miguel YamamuraPackaging Corporation through an in-depth interviewwith the executives and the rank-and-file employees.
The executives were able to discuss thoroughly theirways of leading their team, the ways on how theymotivate their employees, the process of how
announcements and other important notices aredisseminated to the whole organization and of coursehow they address the concerns of their employees.
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The secondary data were obtained through
the website of the company in order to
strengthen and enhance the credibility of the
study. In the companys website, theirproducts and services are listed there and so
as their history. These data gave the
researchers more information about thecompany which exceeded beyond the
researchers necessary facts.
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CONCLUSION AND RECOMMENDATION
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CONCLUSION
We can say that San Miguel has very good
policies that they implement in their
organization. The companys culture
according to the executives is familyoriented. They not only treat each other as
human beings that they simply work with,
they also treat each other as family.
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We observed that the executives have goodrelationships with the rank and file which would meanthat San Miguels power distance is low. They havedifferent activities such as dance contests and evenkaraoke that help executives and the rank and fileemployees have a stronger bond with each other.
The company also makes sure that there is room forgrowth by implementing job rotations, giving the
employees an opportunity to learn new skills andassociate with different people since they will begetting the chance to work with a different team.
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San Miguel Company not only thinks aboutthe welfare of their employees but alsopeople outside of their company.
They organize and take part in differentwelfare projects that help people in need.
They were one of the many companies thatgave up their Christmas party budget todonate money to people affected by thetyphoon.
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RECOMMENDATION
One thing that San Miguel could do isimprove work hours flexibility as well asbenefits. Based on the survey that we
conducted with the rank and file employees,almost every single one of them gave veryhigh ratings for the company. The only lowrating that was given to San Miguel was in
accordance to incentives and benefits. Wethink that San Miguel should associate moreincentives with accomplished tasks to furthermotivate the employees.
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We can therefore conclude that San MiguelYamamura Corporation is a company drivenby good values and honor which is
something that every company shouldprioritize.
And given our experience from meeting theexecutives there really is no doubt why SanMiguel Yamamura Packaging Corporation isthe number 1 company in the packaging
industry.
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We can therefore conclude that San Miguel
Yamamura Corporation is a company
driven by good values and honor which is
something that every company should
prioritize.
And given our experience from meeting the
executives there really is no doubt why
San Miguel Yamamura Packaging
Corporation is the number 1 company in
the packaging industry.
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APPENDICES
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SS ON
Quality, integrity and established expertise,coupled with sensitivity to our products impacton the environment - these are the trademarks
of our products and services, enabling us toadapt and be flexible to changing market trendsand the needs of our customers. Our localand international clients rely on our ability to
provide dynamic, intuitive packaging solutionsanchored on more than 7 decades of solidindustry leadership.
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SMYPCS CORE V LUES
PASSION FOR SUCCESS We will constantly strive forexcellence. We will be the best we can be and create value ineverything we do. We will be proactive and entrepreneurial,propelled by a sense of urgency, competitiveness and totaldedication to results.
TEAMWORK With trust and respect for each other and unityin purpose, we will work toward our shared aspirations,transcending boundaries along functional and organizationallines.
RESPECT FOR OUR PEOPLE We recognize our employees asindividuals and are committed to nurturing their individualcapabilities. We will uplift the dignity of labor by encouraging ourpeople to be the best in their fields. We are committed tocreating a work environment that encourages opencommunication, camaraderie and professional growth.
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CUSTOMER FOCUS We will be our customers' preferredchoice. They will choose our products and services above othersbecause we provide them with products and services that exceed
their expectations.
INNOVATIVENESS We will encourage creativity and ingenuityin our processes and systems, products and services. We will beforever looking for ways to outdo ourselves, always striving to bethe first to anticipate consumer needs and deliver something
better.
INTEGRITY In the conduct of our business, we will be guided bywhat is ethical, fair and right. We believe in profit with honor, andare committed to good governance and the highest moral
standards.
SOCIAL RESPONSIBILITY We believe social responsibility andcorporate citizenship are integral parts of our business. We arecommitted to improving lives of people in the communities inwhich we live and work.
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CALLING CARDS
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