Download - Rethinking banking
![Page 1: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/1.jpg)
Rethinking banking
![Page 2: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/2.jpg)
Question # 1
What if the purpose of banks is to help people
connect / exchange ideas?
![Page 3: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/3.jpg)
Among the digital opportunities for European banks are integration with
social media.
http://www.mckinsey.com/Insights/Business_Technology/The_rise_of_the_digital_bank
![Page 4: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/4.jpg)
Banks’ web 2.0 communication gap
http://www.strategyand.pwc.com/media/uploads/Strategyand-Web-2.0-Banking.pdf
![Page 5: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/5.jpg)
Banks could start blogs, for example, enabling
discussions of specific economic developments, new services, or the latest research of interest to target customers.
http://www.strategy-business.com/article/11202?pg=all
![Page 6: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/6.jpg)
![Page 7: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/7.jpg)
The bank’s new role is not only to handle transactions but to
facilitate cooperation for
the common good.
http://kolindkuren.dk/2012/03/01/hvis-banker-blev-bev%C3%A6gelser/
Lars Kolind
![Page 8: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/8.jpg)
Further inspiration
http://www.slideshare.net/frankcalberg/what-is-the-company-purposehttp://www.slideshare.net/frankcalberg/11-advantages-of-using-a-blog-for-teachinghttp://www.slideshare.net/frankcalberg/conversation-exercises
![Page 9: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/9.jpg)
Question # 2
What if everyone could lend and borrow money
to / from everyone?
![Page 10: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/10.jpg)
Further inspiration
http://www.slideshare.net/frankcalberg/crowdfunding-35835254
![Page 11: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/11.jpg)
Question # 3
What if people pay each other through e-mail,
phone, and/or social media?
![Page 12: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/12.jpg)
Sourceshttps://www.dwolla.com/https://www.klickex.com/https://www.paypal.com/https://www.pesapal.com/https://squareup.com/https://transferwise.com/https://venmo.com/
![Page 13: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/13.jpg)
More than a billion people in emerging and
developing markets have cell phones but
no bank accounts.
http://mckinseyonsociety.com/downloads/reports/Economic-Development/Mobile-money-Getting%20to-scale-in-emerging-markets.pdf
![Page 14: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/14.jpg)
Of the 700 end-to-end processes in banks, for example opening an account, about half
can be fully automated.
http://www.mckinsey.com/insights/strategy/strategic_principles_for_competing_in_the_digital_age
![Page 15: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/15.jpg)
A key challenge for senior managers in banks will be sensitively reallocating the savings from automation to the talent needed to
forge digital businesses.
http://www.mckinsey.com/insights/strategy/strategic_principles_for_competing_in_the_digital_age
![Page 16: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/16.jpg)
Further inspiration
http://www.slideshare.net/frankcalberg/going-digital-37899425
![Page 17: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/17.jpg)
Question # 4
How should bankers be paid?
![Page 18: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/18.jpg)
Fixing the culture will require creating a compensation system
that better aligns or balancesshareholders’ interests and the broader society’s interests with the individual’s interests.
http://www.bloomberg.com/news/2010-11-08/morgan-stanley-s-gorman-says-hero-culture-needs-to-change-to-limit-risks.html
Mr. James Gorman
CEO, Morgan Stanley
![Page 19: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/19.jpg)
A shared value approach would have
led financial services companies to create innovative products that prudently increased access to home ownership.
http://hbr.org/2011/01/the-big-idea-creating-shared-value/ar/8
![Page 20: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/20.jpg)
Further inspiration
http://www.slideshare.net/frankcalberg/how-are-people-paid-for-what-they-do
![Page 21: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/21.jpg)
Question # 5
What if empathy is the most important
skill of bankers?
![Page 22: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/22.jpg)
http://novemberlearning.com/an-interview-with-michael-wesch-part-2-of-3/
At HSBC, empathy is the most important skill.
![Page 23: Rethinking banking](https://reader033.vdocuments.mx/reader033/viewer/2022051611/54b93b394a79598c108b45d3/html5/thumbnails/23.jpg)
Further inspiration
http://www.slideshare.net/frankcalberg/customer-needshttp://www.slideshare.net/frankcalberg/social-competence