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RETAINING & MOTIVATING EMPLOYEES
By:
Dr. Razi Azmat
Head Human Resources - HBL
6TH November 2008
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WHAT IS MOTIVATION
Inner force that drives individuals to
accomplish personal and organizational
goals.
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WHAT IS MOTIVATION
Employee’s Point of View:
– Productivity
– Paycheck
– Job Satisfaction
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WHAT MOTIVATES EMPLOYEES TO STAY
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MANAGERS ROLE IN EMPLOYEE MOTIVATION
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TOP TEN MOTIVATORS
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Continued industry/ job growth
+ Mass exodus of baby boomers
+ Less skilled industry workers
Shortage of talent &
Increased turnover
NEED FOR RETENTION?
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RETENTION SCHEMES AT HBL
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RETENTION SCHEMES
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THINGS WE ARE DOING DIFFERENTLY ….
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THINGS WE ARE DOING DIFFERENTLY
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INTERNAL JOB POSTINGS
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INTERNAL JOB POSTINGS
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CAREER PROGRESSION
PLAN
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Career Progression
Plan
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5-6 Years
Placement of Cash Officer/Junior Officer in the Branch after training
Rotation within cash areas in a branch for learning and skill development in different areas (e.g.. Cash Payments, Cash Receipts etc)
The growth ladder is
directly proportional
to the increase in
the skills & the
competencies which
leads to a
managerial position
of a certain Branch
function. (eg:
Manager Credit,
Manager Operations
etc.)
CAREER LADDER
GROWTH
OPPORTUNITY
3-4 Years
After relevant
Rotation, Training
& experience in
various branch
banking area’s, a
Cash Officer/Junior
Officer can grow
into a Branch
Manager position
in a period of 5-6
years,
accomplishing
greater
responsibility and
challenge.
4-5 Years
START
1-2 YearsHands on experience in cash & front line operations will lead to career development in a specific area of interest within the branch (e.g. Operation Officer, Credit Officer, Marketing Officer etc.)
A strong sense of direction coupled with responsibility, boosts
motivational levels and enhances performance & productivity
Officer
CAREER LADDER – Cash Officer To Branch Manager
Branch Manager
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MENTOR MENTEE PROGRAM
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PURPOSE OF THE PROGRAM
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CULTURAL
TRANSFORMATIONAL
INITIATIVES
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CULTURAL TRANSFORMATIONAL INITIATIVES
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SELF & PROFESSIONAL DEVELOPMENT THROUGH TRAINING
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TRAINING INITIATIVES
IFC PROJECT
TECHNICAL TRAINING
SOFT SKILL TRAINING
NEW LEARNING VEHICLES
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Developing a world-class training instituteequivalent to
International Standards
IFC PROJECT
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NEW LEARNING VEHICLES – For Employees
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IESE / HARVARD / OTHER RECOGNIZED INSTITUTIONS
LUMS / OTHER REPUTABLE TRAINERS
INTERNAL & EXTERNALTRAINERS
INTERNAL & EXTERNAL TRAINING
SOFT SKILL TRAINING
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CUSTOMIZED TRAINING PROGRAMS - DCGARDNER / EURO MONEY
Fresh Graduates, Post Graduates
Middle Management
Senior Executives
TECHNICAL TRAINING PROGRAMS
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To keep good employees, you must
meet their needs and expectations,
and understand what keeps them
inspired.
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THANK YOU!!!
