7/30/2019 Process Map - Interaction Sequenced

1/1

Yes/No

Process Map - Interaction Sequenced

RFQ from Customer

Review RFQ

Feasible?

Initiate RDA

Notify customer

Initiate Project

Determine Investment, Equipment, Labour, Raw/Finished Product Costs - Feasibility

Yes

Consolidate Costs/Leadtime

Submit Quote to

Customer

Key

FunctionsManagement Technical PlanningPurchasing

Bulk Raw MaterialStore

Production Human ResourcesEngineering/SHEQuality ControlFinished GoodsWarehousing

Quality Assurance DespatchCSUProject

ManagementSales Finance

Inquiry/RFQ

Source/Procure Raw/Finished Product

Awarded? Close ProjectNo

Yes

Develop lab Sample

Deliver to customer

Customer ApprovalPurchase Raw/

Finished ProductSchedule Line Trial

Batch

Receiving InspectionReceiving

Batch Preparation

Manufacture TrialBatch

Manufacture TrialBatch

Colour Matching

> QC Testing

> Sample Submission> Customer Approval

Filling

Labelling Warhousing Process Order Deliver to Customer

Line Trials/CorrelationCustomer Approval

Close Project

Product/Process

Development

Customer Order Schedule ProductionPurchase Raw/

Finished Product

Receiving InspectionReceiving

Batch Preparation

Manufacture Batch

Colour Matching

> QC Testing

> Sample Submission> Customer Approval

Filling

Labelling Warhousing

Invoice Customer

Proces s Order Deliver to Customer Invoice Customer

SeriesProdction

ManagementOriented

Processes

Business/ResourcePlanning

ManagementReview

Internal Audits

Customer Satisfaction/Feedback

Data Analysis

Corrective & Preventive Actions

Additional SupportProcesses

Continual Improvement

Document Control Records Control Revalidation Calibration Control Staffing Resources Training Maintenance

Legend: Management Oriented ProcessesCustomer Oriented Processes Support Oriented Processes Certain Products Imported Product Local/Imported Product

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