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By : Mohamed Shefeeq
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Organizational behaviour is concerned withpeople's thoughts, feelings, emotions andactions in setting up a work.
OB deals with The study of human behaviour.
The interface between human behaviour and the
organizational context, and The organization itself.
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Organizations achieve their goals by creating,communicating and operating an organizationalbehaviour system.
Organizational behaviour system definesorganizational structure and culture and explainstheir impact on employees.
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The model that a manager holds usually beginswith certain assumptions about people andthereby leads to certain interpretations oforganizational events.
There are mainly four models: Autocratic Model
Custodial Model
Supportive Model
Collegial Model
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Manager has the power
Employees required to follow
Increasing dependence on boss
High human cost
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focuses better employee satisfaction andsecurity
employee dependence on organization
economic rewards and benefits
employees are happy and contented
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depends on 'leadership
employees will take responsibility
develop a drive to contribute and improve them
'Support' the employee's job performance
feeling of participation and task involvement
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team concept
management is seen as joint contributor
'self-discipline
contribution towards their work
enthusiasm in employees' performance
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Autocratic Custodial Supportive Collegial
Basis of Model Power Economic resources Leadership Partnership
Managerial- orientation Authority Money Support Teamwork
Employee psychological
result Dependence on boss Dependence on organization Participation Self-discipline
Employee needs met Subsistence Security Status and recognition Self-actualization
Performance result Minimum Passive cooperation Awakened drives Moderate enthusiasm
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The selection of model by a manager isdetermined by a number of factors such as, theexisting philosophy, vision and goals of manager.
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Interpersonal roles Figurehead Leadership liaison
Informational roles Monitor Disseminator spokesperson
Decisional roles Entrepreneur Problem solver Resource allocator negotiator
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