National Telecentre Academy of Spain

E:\Documents and Settings\ibermudez\Escritorio\cjo

Bilbao

Santiagode Compostela

Pamplona Vitoria

Gijón

Carballiño O’Barc

Pre

sent

atio

n • Training since 2000, .

• Regular and online training. Settings\ibermudez\Escritorio\cjo

ve.jpg Zaragoza (2)

Valladolid

Madrid (13)

Vigo

Valencia(3)

Cádiz San

Roque

Sevilla

(2)

Palencia

Sant Feliude Llobregat

Pamplona (2)

Verí

n

a

Córdoba

León

CiudadReal

Zafra

Palma (2)

Huelva

Vic

Barcelona (2)

Ripollet

Toledo

Tibi

ño O’Barco

Mataró

Paterna

El Escorial

Parla

Fuenlabrada Legané

s

Alcalà de Henares

Granada

Motril

Pre

sent

atio

n

training.

• For about 5.000 telecentres.

• For Red Conecta network managed byFundación Esplai with64 telecentres.

Mis

ion

and

Obj

ectiv

es

• Meeting training needs of motivators working in Spanish telecentre networks.

• The training enhances the skills of these professionals, increasing their knowledge and skills so that they in turn can serve the users of the telecentres in the friendly approach and empowering ICT

• Building, through training, a model for the role of motivator whichsupports the development of telecentres with a community purpose.

• Strengthening, through training, participation and cooperation in thetelecentre nets managed by Fundación Esplai.

Mis

ion

and

Obj

ectiv

es

Ele

men

ts

Online trainingPresencial Training Methodology

Ele

men

ts

GTA y NTA EspañaEscalability Communities

Our training activities are designed according to a global curriculum which tackles basic skills for telecentre motivators and which starts from training needs identified in telecentres. The curriculum has two main focus:

• Level of experience of motivators

• Starters

• Intermediate

Cur

ricul

um

• Advanced

• Types of learnings

• Managerial and organizational

• Theoretical and ideological

• Methodological

• Technological

Cur

ricul

um

Starters

1. Starting up an online centre2. Resources to support facilitation task in online centre3. Planning a digital literacy Workshop4. Online procedures for bureaucratic issues / facilitating

access to eServices5. Gender Issues6. Introduction to Windows7. Introduction to GNU/Linux8. Getting familiar with Office Tools9. Internet Security

Advanced

21. Working in a Network (Building Social/Nonprofit Networks and Network’s Culture)

22. Volunteering in an Online Centre23. Facilitating ICT learning (access/use) for Disabled

people

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Intermediate

10. Elaboration of the Online Centre’s Mission Project /Managing projects and funds

11. Social Entrepreneurship12. Facilitating ICT learning (access/use) in Kids minor

than 12 years13. Facilitating ICT access/use Youth aged 12/18 years 14. Facilitating ICT Learning (access/use) in

Migrants/Refugees15. Facilitating ICT Learning (access/use) in Aged People16. Facilitating Job Seeking in the Online Centre17. Ethic Education in the Online Centre18. Editing Pictures with Gimp19. Digital Photography workshop in the Online Centre20. Digital Video in the Online Centre

people24. Facilitating ICT learning (access/use) for Offenders

inside Jails25. Facilitating Organized Groups through collaborative

learning methods/tools and Internet26. ICT Facilitation inside Libraries and/or other

Cultural agencies27. Online Centres in Rural Environments28. Blog as an Online Centre Development Tool29. Exploiting Web 2.0.30. Create and facilitate a wiki31. Training via Moodle.O

nlin

e co

urse

s de

liver

ed

Each year three training series are delivered, with anaverage of 6 courses each

Each course has 30 learners

Each year 600 learners have a training opportunity

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Contents•Contents are mainly methodological : they teach how to work in a telecentrem and provide criteria and patterns that motivators can easily apply

•Technological contents about programmes and/or specific applications always have a methodological focus .

•Contents are developed from the curriculum.

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Courses

• Courses last between 3 and 6 weeks, with an estimate average dedication of 5 hours per week per learner.

• Courses try to stir maximum interaction among learners, fostering experience exchange and shared knowldge. Participation is the key.

• Courses are structured in modules and units . Each unit includes evaluation grids which allow each consultant to monitor learnings.

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Coordination

Tutors

• Conducts and fuels the programme.• Guarantees training activities of equal level.• Monitors and validates new content and activity development.• Administrates learners.

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Tutors

Learners

• Platform tutors are mainly motivators currently working in the samenetworks which receive training.

• Tutors contribute job experience and knowledge.• Tutors create contents and deliver courses.• Tutors are trained by coordinators.

• Learners are telecentre motivators and TIC trainers.

http://moodle.esplai.org

Info

rmat

ion

Telematic registration to courses

Info

rmat

ion

Facilitating Job Seeking in the Online Centre

Resources to support facilitation task in online centre

Cer

tific

atio

n

Fundación Esplai certifies acquired learnings

Cer

tific

atio

n

MaterialesFormación tutores

CoordinaciónSeguimientoCursos PilotoCursos 1a fase

BolíviaBolíviaBolíviaBolívia

Global TelecentreAcademy NTA+NTA+NTA...

Currículum GlobalDinamitzadors Telecentre

Comunitats/comunidades

Cha

lleng

es

• Getting an official certification for our training model.

• Reinforcing and mainstreaming our model through agreements with other telecentre networks.

• Completing the curriculum by developing contents yet to complete.

Cha

lleng

es

developing contents yet to complete.

• Widening target group and developing training for telecentre directors.

• Sharing and developing knowledge in the framework of the Telecentre.org Academy

FORMACIÓN

httphttp ://moodle.esplai.org://moodle.esplai.org

BEFORE DURING AFTER

Course Training consultants or virtual tutors

Preparation of the coursesRevision

Publish on the web

Previous week

Course

Closing week

Post

Evaluation

MANUAL TO BE ABLE TO DO ELEARNING TRAINING COURSES FOR TELECENTRE MOTIVATORS

MANUAL PARA LLEVAR A CABO CURSOS DE FORMACIÓN ONLI NEPARA PERSONAS DINAMIZADORAS DE TELECENTROS

Manual of a good virtual tutor

PARA PERSONAS DINAMIZADORAS DE TELECENTROS

• Programme working since: february 2005

• 100 training activities done in 10 training series.

• 27 courses developed

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Evolución demanada/oferta/ocupación Periodo mayo 05-mayo 08

700

800

900

1000

Demanda Plazas disponibles Ocupación real

• 27 courses developed from scratch

• 2.600 students

• 72 % of learners obtain a degree

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may 05 oct 05 feb 06 may 06 oct 06 feb 07 may 07 oct 07 feb 08 may 08